Rockwood South Hill was a very nice community. Their facilities were very nice. There were many friendly people. The rooms were nice. The dementia units have their own showers, which was a nice plus. The residents can take a shower when they want to rather than having to wait for an aide to take them to the shower room. They had a medical van that rotated people to doctor's appointments, etc. Their transportation would take people out on outings and drive them around town just to look at different neighborhood just to get out. They had painting classes and some cooking. Rockwood South Hill would be a 5 if they could handle all facets of dementia but they can't. My husband was there because he had a broken tailbone and bladder infection at the time, so it wasn't necessarily memory care, but it was more medical.

My mother has moved into The Courtyard at Rockwood. We are happy with it. They have two dining areas. A lot of time they feed them when they're upset or agitated. They offer them some food to help them settle down. They do a lot of music, and they bring people in to play piano. There are times when they bring small animals in. They have taken Mother out on a care drive with a small group of people in a van. It was nice. My mother did not do well, but I like the fact that they took them out. The food is good. They can eat all they want. They seem to have a good selection, too. The staff is good.

Rockwood's atmosphere is quite nice. My mother's room is wonderful. The food and the dining room are wonderful and restaurant-style. They have a whole variety of social activities. However, I don’t care for the social worker.

Rockwood Retirement Community was very nice. They were excellent. I highly recommend them. It was a lovely place for a senior. They had a beautiful dining room. They had lovely apartments in the main building, and they also had separate houses. It was probably one of the nicest retirement communities.

I have several friends who live at Rockwood South. The cost of that place was out of my league, so I didn't give a lot of consideration to it. However, it was really a lovely place. Their individual houses on their campus were quite large, which is why they're expensive. The grounds were kept up. There was a certain degree of independence, like for those who want to do a lot of gardening around their place, they are free to do that, or if they prefer to have a grounds keeper take care of it all, that's fine too. They also have a lot of activities. They have buses going on to all kinds of events in town. They have bridge club, exercise classes, book clubs, etc., whatever interests you. There was an art group where they put on an art show every year. Whatever kind of interest, there are enough of people to form a group out of, and they do that. I think that is just fine for those who can afford that kind of lifestyle. They do have different levels of care, and most of my friends have taken advantage of all of those levels.

My grandparents live at the Rockwood Retirement Facility in Spokane, WA. They love it there and I enjoy visiting. The grounds are beautiful and the atmosphere is quite nice. The area seems safe and secure. The staff there is awesome. They always greet you with a "hello" and a smile. Even the cleaning people are friendly and chatty. Mostly, I enjoy how welcoming and home-like the place is. My grandparents love it there and feel that their dignity as individuals is not impeded. They get assistance when they require it but are not overly bothered. They food in the dining hall is very nice. They even have a French Chef. The only problem with this Chef is my Norwegian grandma says he makes crappy Lutefisk on Norwegian heritage day. Also, it doesn't smell weird like most retirement homes it just smells clean. I like the fact that they allow you many choices for your living situation there. They started in a house on the Rockwood grounds. In that situation, you can have someone drop by and help you lift heavy things, set up Christmas lights, etc. They then moved to the large apt. facility with their own private apartment but meals were provided for them. Grandma is now in the fully assisted living area and grandpa is in the memory care unit. He is able to visit her apt. and they spend a great deal of time together. They also have their meals together in the downstairs dining area. The quality of this place is unmatched. I feel that may grandparents are safe, well cared for, in a happy environment. Also, they have Rockwood representatives that assist you personally. They help you determine your level of care and help solve any issues that may arise. I have found these people to be very helpful, sincere, and capable.