My father is a resident of Alfredo Gonzalez Texas State Veterans Home. It's well laid out, the plans that they have for the facility. The upkeep seems well. As soon as you walk in, it's inviting and clean. When you walk into the nursing home, you're not put off by the smell. It's well ventilated, well taken care of. I didn't pick up any of the usual smells that you get when you're in a nursing home. The staff was friendly, they're knowledgeable. They were very nice, and they seemed aware what my father needed. They are up to date with things that were going on, and that's on every 30 minutes, considering the care he needed. The dining area looked fine, although my father is not eating at the dining area. They have a schedule posted, a calendar, and it seems that it's well rounded enough for what the patients need, depending on what their disabilities are.

Rooms were okay. Some staff do NOT speak English or need to be reminded to speak English often. Lacking in a variety of activities and almost NO community amenities. A FEW staff can be ranked average and very,very few are above average. 1 per cent rank excellent! Their food is barely edible, breakfast is the exception. Upon meeting with the different administrative heads and discussing our concern they haven’t been able to carry out there plans to improve. They do listen—— however there is never a per amend redirection! Our resident repeats and asks over and over and over again! Our options are limited. He is sad ,lonely and sees a lack of empathy from most. We try to stay positive, visit daily and plan for better days. I don’t see the same happening from this facility.

I wasn't very happy with the accommodations at Alfredo Gonzalez Texas State Veterans Home. The bed I was going to live on was half the size of a hospital bed, and I was going to share a room with another gentleman separated by a curtain. It's pretty big, and there were a lot of women there. It's a nursing home and we're not allowed to drive anywhere. We're only allowed to leave 14 times a year. If you're 80+ years old, I would give it a score of 100. It's very nice, and they even invited me to lunch, which was really good food. Everything else was excellent except for the bed, and it's not for me. It's too much of a hospital scene for me. I need more of a place where residents can come and go. The staff who showed me around was very good and very nice.

The training nurses receive are obviously very little. My father is/ was a patient there. Every day that I wasn’t working or when I got off work, I would go see him. There was a time when I had hip surgery and could not be there but I called him. One day I called and spoke to a nurse. The nurse told me he had not voided in 24 hours and they were waiting for the Dr to call back. I told them, don’t wait! Move him to the hospital now. My Dad passed away shortly after that because of kidney issues! Him not voiding should have been caught 12 hours prior.

I had my parents at a senior community, but they just passed away. They lived at Alfredo Gonzalez Texas State Veterans Home for about five years. Everything was very, very good. We had good experiences. The staff was very caring to their patients. Everything was always very, very clean. Of course, it was a very new facility. A lot of the times when we are in a nursing home there is this certain smell, but this one never had that. It was always clean. It was just the layout, which was very comfortable to accommodate everybody. Oh yes, I would recommend them. Of course, the qualification is that you have to be a veteran, not everybody could go in there. Maybe they should have more activities for the residents especially on the weekends.

Before my father passed away, he was at Veterans Home. We had come across it through the VA McAllen's Clinic and their website. I liked that it was spacious and clean. The staff was very pleasant. My father had a private room, and it was very nice. He had physical therapy daily, and the physical therapists were outstanding. I can't say enough of how wonderful they were in working with him. One other activity my father was able to participate in was their church service. They had Catholic Mass on Fridays, which was followed by the rosary, so that was great.