When you walk into the facility it can see that its a nice clean atmosphere nice smell not like other facilities I have been into. I like the fact it has the bird cage in which residents/family can sit as well as the daily activities provided. I do like the fact they are so close to the hospital and many other medical facilities. Therapy department is great and well trained. On the other hand this facility has many down falls. First off I was not greeted upon entering the building. Some of the food seems to be ok but I noticed they serve the same things every week and a lot of times snacks are not available if they are its usually just crackers or cookies nothing nutritious or that would keep you full especially in such a long weight from dinner (which is around 5pm until breakfast around 7:30am). As I visited with the resident I over heard many nurses as well as techs complaining about being short staffed and not being able to complete their work. Over my next few visits I watched to see if I could notice what they were talking about and I witnessed a call light come on across the hall it took someone 7 minutes until it was answered then was told they had to find help in order to do what they needed after 10 minutes the light was on again still nobody to come to help the resident. As this was happening many employees walked right past this light and did not attempt to answer it. I see this situation very often as well as other situations that does back up the fact that they are short staffed, no team work, and very unorganized. I was actually glad when we was discharged because now I know my family member is in good hand wherefore them being there I had worry if they was being neglected.

This facility was excellent. Walking down the halls I encountered satisfied or happy appearing residents, and pleasant, friendly staff. The halls were very clean and the rooms that I glanced into were also clean and well organized. While I was there breakfast was being served and the meals smelled wonderful and looked great. In the halls were huge glass bird houses filled with colorful birds and there were many windows to look out of, though I must say the view wasn't breathtaking. I also liked the fact that the facility is very close to the hospital/ER and many outpatient facilities. The only real complaint that I had was that the resident's rooms were not particularly spacious (remember a dorm room?) and residents were generally two per room.