The Palms At O'Neil

  • One Glenshire Lane, McKeesport, PA 15132
  • (412) 664-1000
  • 3.5 ( 8 reviews )
  • Assisted Living

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Description

About This Community

The Palms at O'Neil

No Hidden Costs, No Admission Fees, No Level of Care Fees. Affordable care, done right.

Located near rapidly developing White Oak, PA, our residents have easy access to many shops and restaurants in the area. At The Palms at O'Neil, we have everything necessary for comfortable Senior Living right in our community. Just 15 miles from downtown Pittsburgh and 15 minutes from Pittsburgh's exciting Waterfront complex, The Palms has close proximity to physician offices, skilled nursing and rehabilitation centers, senior centers and parks.

From our elegant dining room to our activity room, courtyard and common areas, our residents are never without place to relax or visit with family and friends.

At The Palms, good health is important.

We tailor personal care services for each resident depending on his or her needs and requirements.

Our Senior Living Residence offers the security of staff available 24 hours a day along with a state of the art security system including video secuirty, fire detection and supression. Numeric key entry and audible alarms provide for a secure environment.

All of the comforts and amenities of home in your choice of semi-private or private accommodations, each with a full private bath, and emergency call system in each bedroom and bathroom . Our three-story residence promotes a comfortable oasis for relaxing and supportive services for an active lifestyle with a variety of planned activities, outings and new companionships.

Free Wi-Fi services, weekly housekeeping, flat linen services and scheduling of Access transportation are some of the amenities included at the Palms. The Palms Communities are family owned and operated personal care residences. The Palms are designed to meet the changing needs of seniors who want to remain independent, but need a little extra assistance in their daily routines.

Our residences promotes a comfortable, relaxing and supportive lifestyle with a variety of planned activities, outings and new companionships.

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Reviews

3.5 ( 8 Reviews )
review users
Cindy
My aunt was a resident of The Palms at O'Neil. We visited her, and also we looked around to see what they had. I know there wasn't much staff around because she fell. The place was very clean, and the entry way was pretty clean. They had a beautiful something in the back where you can sit and read a book, they have umbrellas and chairs. Because of COVID you have to visit people outside. I thought it was very nice. They don't have enough staff, and they only have 50 residents there, but she liked it. The room she had was a one-bedroom. I was surprised how large it was. She had a big screen TV in there, and she also had a full-sized refrigerator. She had a single bed, a chest of drawers, and a handicapped bathroom. I thought it was a little bit high for the money. She fell there twice, and they don't have enough staff. The girl that gave the tour wasn't really that professional. I only met two staff members; they were average. The girl that took us around, she's on shorts, and I think she worked there part time. The community isn't bad up there. There's Penn State and there's a church. The road has tons of potholes in the parking lot though, but it's in a fairly safe area.
review users
Decreese
August 01, 2022
The care was horrific. The staff seemed to always be in a hurry. Catheter with bag left in the bathtub or sink. After emptying catheter, urine bottles were left on the dresser or on the floor. There was no access to water. My mom liked ice water. The only way she could get was for me to ask the kitchen staff. If you could not go to the dining hall for a meal then you would not be fed. She left there with a huge bedsore, Stage 4. They didn't turn her because "they didn't have a wedge". Did not think about using a pillow. No empathy or compassion for the tenants. The Health Department was notified.
review users
Tiziana
February 14, 2021
ONCE again my mother in law was left with a dirty diaper for many hours. It is happening too often and it needs to be addressed. Lack of personal and not enough hygiene
review users
PNS
April 18, 2019
I couldn't be happier. Staff goes above and beyond to help residents. Managers and Supervisors are very nice. Food is good! Better than most places I have stayed at. Activities include bingo, outings to restaurants, Ice Cream places, Amusement park, conservatory, casino and more. Great place and value for the money. Beverages available 24 hours. Family owned and ran. Front desk girls help with almost anything and happy to do so. I couldn't imagine being anywhere else. Very clean also.
review users
Cathy
We have chosen The Palms At O'Neil if we can get my father to go there. It's close to my brother and me, so that was a plus. We liked the place. It was very clean. We liked how everything is done there. I thought it was a good fit for my father. They serve breakfast, lunch and dinner. The food looked and smelled good. I was impressed with it all. The staff was awesome. The activities seemed good. They had a lot to offer, like people who come in to entertain them, arts and crafts, and daytrips to places. They had a room where you can read books, a place where they can do puzzles, and during the holiday, they have special things.
review users
Visitor89900650
April 11, 2014
My aunt is in The Palms. It's very clean. The rooms are very nice, but the help could be better. They?re friendly, but they could be better trained. They offer various activities, but my aunt doesn't go to any. They have manicures and Bingo, the normal stuff. My aunt likes the food. They could train the staff to be more attentive to the patients.
review users
Visitor72769150
October 29, 2013
I went on a Saturday at the The Palms so there were not much activities going on. But they usually scheduled a lot of activities during the week. They seemed to have caregivers who were conscientious and very nice. The place just seemed kind of dark to me. The decor was nice. They tried to make it looked like tropical like it was in Florida or something. But it just wasn't as nice as where my mom was now.
review users
Mary15132
July 11, 2012
The staff is exceptional, very helpful, polite and kind. The food is great, home cooked meals made right there.
Show all 8 Reviews
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