Hamilton Manor Nursing Home

  • 1172 LONG POND ROAD, Rochester, NY 14626
  • (585) 225-0450
  • 1.8 ( 4 reviews )
  • Nursing Homes

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Description

Reviews

1.8 ( 4 Reviews )
review users
Parents 145
April 13, 2022
If you decide to place your love one at Hamilton Manor you should visit them everyday during difference time. They will lie to you about things but you can confront them face to face. It's small so it's easy to find out who does what. The building need updating and they are under staff.
review users
Anonymousandconcerned
March 13, 2020
This facility is very outdated. Everything is old and dirty. They have updated and built new offices for the staff but have not updated any areas occupied by the residents. Many of the staff are very kind to the residents but are overworked and understaffed. The activities program has improved but there are still periods of time where residents are left sitting alone in a room in front of a TV. Residents are frequently left unsupervised in common areas. My biggest concerns are the day to day care of my family member and the overall cleanliness of the facility. My family member is often unkempt despite my voiced concerns and being told a plan is in place. There have been multiple safety concerns. Despite being told that things have been taken care of, they are not and continue to recur. If you have a family member here you need to be a strong advocate and keep your eyes open. Other unsanitary conditions observed have been bugs in the dining area crawling on the floor, urine being mopped up with a dry towel, soiled clothing and diapers being left on the floor. There are no "amenities" at this facility. There isn't even a room for family members to visit with their loved one more privately. The food has gone downhill as well.
review users
Anonymous53282050
October 27, 2015
Hamilton Manor Nursing Home is rundown and older. It doesn't have the same rating as the other places, but the care for the most part is OK. My mother is in a semi-private, which is very small, but she doesn't spend any time in the room, because she has to be watched. The service is slightly below average, and they are way too understaffed. They have plenty to do and they have an excellent activities coordinator; she just can't participate. The food is OK. They should update the facility and have better staffing.
review users
JennieB
This is a very caring & compassionate home but the decor and facility is extremely outdated. Although my mom was in only for rehab, it was obvious they were trying to keep her. My brother & I were able to bring her home where she is much happier and content.

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