The room are nice, but I have a issue with the staff. They don't do their job the staff has a friend of the family that does everything for the patient, like transfers the patient from the bed to the bathroom. They do not watch the patient take their medication. The staff brings it in the room and walks out then others take the medication. The staff says the person is in sound mind when they do not know what and why there in there and the patient knows very little about the past and present.

I recently had a love one here and I do understand the staffing shortage and some of the concerns when bringing a love one to such as place. But I can say copper ridge may not be perfect But it sure does Beat some of the other places I've heard about. They make every effort to give resident centered care. I would recommend them to another family simply because they do and are trying to give their BEST.

They have patients laying in a wet/dirty diaper for hours,. Just not acceptable. You need to change patients when needed. Laying for hours in a dirty diaper is just plain wrong!!

NEVER!!! Send anyone here!!! Ever!!!!! My loved one was in here and they left them non responsive for 2 days!! Before another family member requested they be sent out 911. They died at the hospital! The doctors could not believe a facility and healthcare employees would allow this to happen. Family made numerous calls and none were returned; asked the staff to send out and never did!!! Please run from this place!!!

Copper Ridge is no longer the facility it once was. Do not send someone you love here. In the 4 days my father was at Copper Ridge phone calls went unanswered, talking to medical personnel or administrators was impossible and we never did speak with a doctor. He was rushed to the hospital and found to be severely dehydrated and running a high fever. They are just not staffed appropriately at this time to give adequate care much less quality care

My husband was in Copper Ridge for rehab. The first time he went there I found that incredibly good, I was very, very impressed. After he left he had nothing but good things to say about them, except the food wasn't always great. He was very well cared for, his meds were on time, he had PT five days a week, the staff was very good with him, very professional, but also very friendly and took time to get to know him. The place was very clean, there was no odor, there was no smell of urine or disinfectants covering up urine. It has nice surroundings, you can visit outside, there's fences, it's well landscaped, very well kept outside, lots of parking for visitors. They also have a cafe in the lobby that was open at least six days a week, until 7:00 p.m. They had several chefs, you as a neighbor in the community could come in there and have your lunch as well, so the patients could have their lunch there, or they could meet their families there and visit in the big lobby. It was very congenial. They also had support groups for family members as well.

We're in the process of moving my dad in to Copper Ridge. Everything is very nice and seems to be a caring place. I think my dad will do well there. It looked like it was orderly and they had a lot of stuff to do. They had a physician on staff which was nice. They have art, pets, all sorts of stuff. The staff was very nice and the intake coordinator whom I had been in contact with periodically has been very nice and professional. The rooms are nice, large and private.