Facility is beautiful but staffing is terrible. My grandmother who has dementia was transferred there from the hospital. It was a 3 day ordeal to even get a phone placed in her room so I could talk to her regularly. You have to make an appointment for visits, but the one person in the facility who can make the appointments spends days at a time away from her desk, which means even though I live 5 minutes away I am unable to visit on a regular basis. I have been calling several times a day for almost a week and every time I get transferred to the same voice mail message. I don’t believe it is any one staff member’s fault as they all seem to be attempting to do several people’s jobs at once. It is a deceptively bad facility as it appears to be very nice from the outside until you experience how it is actually managed and run. Do not send your relatives here unless you plan on never seeing or speaking to them ever again.

Tried to get my mother first into assisted living, but was told she could not be admitted until she had Medicaid. Given a phone number of agency to help get Medicaid. Called and was told mom had to be placed in the facility before they could start paperwork. Called facility back and was told to bring mom's paperwork, and they would handle it. Gave them the paperwork and heard nothing. Went back and got the paperwork. Several months later(now) mom was in the hospital and needed to be placed in a nursing home. Life care refused her because she was too much work(and still didn't have Medicaid). I didn't realize there was criteria for how sick one had to be, it not be, to enter a NURSING home. My mother has been met with nothing but total disregard by this facility, where money is the goal, not patients.

Our parents met when they were 15 years old and have been together ever since. They did everything together, including being diagnosed with dementia/Alzheimer’s. They were in Assisted Living together for a time but it was clear they needed a nursing home. When Dad had a mild heart attack he was discharged to Life Care in Punta Gorda. Mom was to move into a room on the same floor the following week. We moved Mom in and stayed with her for an hour or so then left to clean out her room at assisted living. Because of her condition she became disoriented and afraid. She tried to leave via the staircase and struck out at one of the staff members when they tried to stop her. She was 85 years old, 5’2” and 110 pounds. We received a call saying that Life Care had called an ambulance because they couldn’t handle her. She was sent to Bayfront Hospital and quickly involuntarily committed to Riverside Behavioral Center. The staff at Riverside is excellent and knows how to care for dementia patients but this is no place you want your parent to be. Life Care insisted that she was a flight risk and would need to be in the locked memory care unit which was full. In three months they "claimed" they didn’t have an opening. We started looking for an alternative but the dirty little secret is that once you’ve been at Riverside, nobody wants to take you in. We are so grateful to Signature Health Care of Port Charlotte who gave Mom a chance. She’s been there now for seven months. In that time she has never been violent or tried to leave the facility. Because the staff at Life Care was unwilling or unable to deal with a frightened, confused patient my parents were separated, for the first time ever, on Valentine’s Day, their 67th Wedding Anniversary, Mom’s birthday and Mother’s Day. Dad passed away in the spring and Mom never got to say goodbye. We will never forgive them.

Very poor management. The rehab OT/PT is wonderful and so is the Dr. Nurses and aides were very irresponsible with late meds and wrong at times. The aides and nurses are not personable and lack empathy. Families need to be there 24:7 to ensure patient is being cared for properly. It's not easy to rehab/recover when being awaken all hours of the night for 3am blood draws and midnight floor cleanings. Overall was not a good experience for our family.

My mom had her rehab at Life Care Center as referred by a physical therapist. What I liked best about them was their doctor. The doctor there was very good and absolutely wonderful. The staff was good but needed to be more attentive. Their physical therapy was also very good. The facility was clean and they kept everybody there clean.

Life Care is excellent but its staff needs to keep in closer touch with the patients. This facility can improve on their staff ratio per patient. If they don't have enough staff to keep a close eye on the patients, it's hard for the quality of service to be as good as when they have more staff per patient.

Life Care Center evertime i have visited,has been very clean and the residents were very happy and comfortable. The nurses and other staff were very friendly. The facitly is very nice inside, its alittle small inside though, and theres not much to do as far as outside activitys go, They do however have a screened in outside area for the residents.They do plan alot of activitys for the residents to keep them busy. Over all i would be okay sending a loved on to live there, Id be comfortable with the nurses and the staff.And id feel they were put in good hands.