After receiving a tour we choose this facility because of its cleanliness and its very knowledgeable rehab staff. However, there is a serious disconnect with the kitchen \ Dietitian...having received meals for nearly 3 weeks seldom were the contents of the tray correct. The nursing staff was very caring and upbeat but the changing of shifts lacked coordination and communication between personnel. Changes to diets were overlooked and timely cleanliness of residents were often confusing. However, the Administrator has an open door policy and we were allowed to air our concerns.

MY FATHER WAS COVID FREE UNTIL HE WAS ADMITTED TO AVANTE AT INVERNESS. HE WAS DEAD BY THE MIDDLE OF WEEK 3. YOU DECIDE - IF YOU LOVE YOUR FAMILY MEMBER DO NOT LEAVE THEM HERE.

I did not have a good experience during Mom's stay at Avante at Inverness, Inc. Most of the nurses were pretty decent, but the management was very nasty to me. Most of the staff was told not to spend time with the patients and interact with them. The activities were not geared toward a specific level, but an overall activity for everyone. They had bingo, but they never took them on outings, and I thought they should have done current events to keep the patients up on what's going on in the world. The food left a lot to be desired, and it wasn't clean. There were times that there were roaches on the food court. I personally think it should be closed down.