After coming from a really bad facility, willowbrook is amazing. The staff is so loving and kind and on top of their game. My mother has made a complete turn around, they saved her and I cannot say enough good things about everything at Willowbrook!

We could not be happier with the care my mother-in-law receives at Willowbrook. The staff is wonderful! From the ED down they are great. They have wonderful activities all day long with frequent outings. Such a wonderful place!

My father was only at Willowbrook for one month, but they took great care of him. It's the best of the 5 facilities we worked with in his final days. They didn't let him sleep through meals, they cared for him every 2 hours as promised, they washed his clothes with care and never ruined or lost anything, and they spent time with him - talking to him, playing with a balloon. Willowbrook and Compassus hospice took some of the worry out of caring for him in his final days. The other facilities lost his things, let him suffer without medical care, let him skip meals, or ignored him just because he had dementia. Willowbrook was the perfect place for him. The staff was great to work with and really put their hearts into their work.

Willowbrook Place totally failed with my mother. I had to move her out of there, actually she was practically thrown out with complaints that she was violent. The fact was, they left her alone way too much and let her stew in her own dementia thoughts. With proper care, as she is getting now at a smaller facility, she is normally quite sweet and accommodating. When I would visit her at Willowbrook I'd see residents walking around the hallways all alone, and crying. The staff didn't seem to care if the residents were crying quietly, it was only if they got angry and made a ruckus as my mother did that they would pay attention to the residents; and then certain staff members would escalate the situation rather than calm it down. I'd see those sad people in the hallways, and when I got to the common area, there would be four caregivers sitting together at a table, talking and laughing, completely oblivious to residents who obviously needed help. Good riddance to that place, my Mom is happy at the smaller place where I have her now and I feel sorry for the other residents at Willowbrook who are still there. Please do your elders a favor and choose a place that gives better care. Most people my Mom's age (in her 80's) would prefer a smaller, home-style environment to a large "apartment complex." I wish I'd figured that out sooner.

My mother has been placed into WillowBrook Memory Care. Considering she has only been there for a week tomorrow, the care is exceptional. It is a beautiful place. I consider this community to be for the elite. It is a wonderful place. I am more than satisfied with this place, but it is extremely expensive. Everything is wonderful, but they’re very, very expensive. It is for the elite only.

WillowBrook Place seemed great. Their prices were a bit high, but they seemed very nice and very good. It was beautiful. It looked like they had pretty much the same amenities as the place where my mom is in now. Everything was similar.

Willowbrook was very welcoming, open, and honest about their program. They had a very good community as far as the residents went and it seemed liked their staff was very knowledgeable about memory care and very caring. I had a very good experience with them.

Highline Place is our choice because it is a brand new facility and they have a great deal in their pre-opening price. The location is also very important because it is close to my mom's house. The rooms are nice. The food is very good. The activities are good. They have arts, exercises and outings. I would recommend them to others.