Scottsdale Village Square, A Pacifica Senior Living Community
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- 2620 N. 68th Street, Scottsdale, AZ 85257
- (602) 490-8998
- 4.4 ( 30 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Memory Care
Related Costs
Description
About This Community
Scottsdale Village Square has provided the highest quality customized care in a peaceful neighborhood style community for over 35 years.
Today, Scottsdale Village Square's compassionate and caring staff serve the needs of our community by providing a continuum of care which includes independent and assisted living apartments, secured memory care, skilled nursing rehabilitation, and secured skilled nursing.
Today, Scottsdale Village Square's compassionate and caring staff serve the needs of our community by providing a continuum of care which includes independent and assisted living apartments, secured memory care, skilled nursing rehabilitation, and secured skilled nursing.
Reviews
4.4
( 30 Reviews )
Charles
September 05, 2021
Scottsdale Village Square was nice and well laid out. It's an older facility, and they have some very nice updated parts of it. The rooms are old and kind of small, but everybody seemed very friendly. Their dining facility was awesome. Of course with COVID, we couldn't try anything and only the residents were allowed to eat there. They have facilities close by on hand where you can get medical care, both mental and physical. It looks like they had a lot of activities going on when we were there. There's crafts stuff, card games, and puzzles. They've got a decent sized swimming pool, which I wouldn't mind jumping into. My mom might need a higher level of care, which is also right there; you don't have to go into a new area. The person doing the tour worked her butt off and got my sister and I on a conference call, worked out the finances, and everything we needed to move in. They didn't try to hide anything and laid it all out right in front. The dining area was very nice, clean, large with lots of space. There's a lot of space between tables and big chandeliers. There's a little space off to the side where you can have entertainment when it's allowed. Everything was very clean and the grounds were nicely manicured, including the trees and bushes. Nothing was out of place.
pmbaok1
August 30, 2021
This facility is absolutely the WORST PLACE i have ever lived. First 14 days while in quarantine I contracted Norovirus AND pneumonia. Three times in 30 days staff did not respond to the nurse call button for more than 1 hour. The rooms are dilapidated. No phones allowed in rooms; no calls after 8 p.m. THERE ARE NO ACTIVITIES PLANNED. Bathroom shower floor was so dirty I wouldn't wash my dog in it. All the furniture was scratched and had water damage. Food was awful bad. I could go on and on but suffice to say, Don't recommend to your worst enemy. Never go there. No amenities at all.
Ms Lewis
February 26, 2021
DO NOT even start the process with this group. Look elsewhere. Very unprofessional. Told us the day BEFORE we were to move in they were not going to take my dad. Cashed our check - even though contract says cashed on admission - and told me it would be 5 weeks for a refund. Waited until the last minute to complete the evaluation then did not do their due diligence and relied on very old and outdated information. Please be careful. We were left scrambling with 3 days to find alternate arrangements before my dad was discharged.
Mr. Mike C.
February 10, 2021
We had a great experience with the assisted living program, that unfortunately transitioned into hospice care sooner that we were anticipating. The skill and compassion of care was terrific and made the difficult process a little easier to navigate. I would highly recommend SVS for anyone with a loved one that needs more care than you can provide at home. They educate and support you all along the way for a full spectrum of care. My father was very happy in his last few months and SVS was responsible for that.
ron sher
October 08, 2020
The staff smiles, informed, willing to go the extra mile for you. the staff under difficult situations are friendly. try to keep a positive outlook & don’t hesitate to go the extra mile. They do more than they’re job & actually talk to you! very important. easy to get around community. front desk is very supportive! even deliver packages to you when needed.
mawork
October 01, 2020
My mom has been a resident at Scottsdale Village Square for more than 5 years. I can't say enough good things about the staff who care for my mom. We are deeply appreciative of their care and support. We live in the area and have the chance to see the staff in action, and know many of them personally.
Remote Relative
September 30, 2020
The caregivers and management staff are caring, competent, and responsive.
I specially like to single out Mr. Chupp, Ms. Turner, RN, and Ms. Byrum for all the help and support they have provided over the last two years.
The facility is pleasant and well maintained. The green spaces and open areas are a most welcome benefit to the residents.
HalM
September 30, 2020
Mom was a resident at SVS since 2016 and was very happy there until her recent passing. She loved the staff who cared for her as if she were their own family. It was a great comfort for the family to know she was so well cared for. We visited often and had many family gatherings at SVS which was especially convenient when mom became more fragile.
We are grateful for the loving staff that greatly enhanced mom's final few years.
Mosa
September 30, 2020
My scheduled FaceTime visits are always on time and the staff is great. So far my dad’s experience has been a good one.
szippay
The memory care staff are the best. Jeff and Kathy have been so sincere and compassionate. They will take time In their busy schedules to update me when I ask about my wife , since we’re not able to do in-person visits at this time. They have provided weekly FaceTime video visits which is comforting.
MGort
September 29, 2020
The facility is very welcoming, it's not like any other nursing home I visted for mom, the room is like your own apt. and that's what makes it different. The staff is great, they care about the residents and it shows with how happy mom is, and this is the most important thing to me, there could be a few more activities like bowling, things that are easy to do. They offer the hair salon which is great, the doctor's come right to the apt. love that. What the staff has done during this hell we are going through, they have been the best, god love them all.
Just Thanks so much everyone.
Mary Gort
Pogoberg
September 29, 2020
My dad has been here for almost 2 years and he feels safe and well attended to for any of his needs. Kathy, the director of nursing is especially attentive to any and all issues that have arisen. Overall we are pleased with the level of care my dad receives at Scottsdale Village Square.
PNSEY
September 29, 2020
My father likes the assisted living facility overall. The most important issue that concerns him is the declining quality of the food service at SVS. He brings it up in our conversations almost every time we talk. There needs to be improvement in this area. He does like every other aspect of SVS and likes the staff with who he has contact.
Guy of Wycliff
October 19, 2018
In a recent trip to visit our daughter in Scottsdale, we had occasion to visit Scottsdale Village Square. My wife and I have been retirees for some time and, we are seriously considering moving to the Scottsdale area. Among our considerations for a residence in the Phoenix area, we rank Scottsdale Village Square highly. The staff is very cordial and professional; the residents are delightful and, the facility warm and inviting.
Phcox1
October 17, 2018
When we were looking for an assisted living community, we chose Scottsdale Village Square for many reasons. One was the oasis type feeling that you get in this community that you do not find anywhere else. I have now been here since February and I’m very glad I made the decision to move here. If I had to choose a community again, or recommend a community I would choose Scottsdale Village Square! All of the staff have been very friendly, and knowledgeable. They have all helped me in many ways and are delightful.
Julie818075
April 06, 2017
My mother moved into Scottsdale last March 13. They're amazing. Everything was excellent and top notch across the board. The staff was very professional, kind, giving, and caring. My mom has a clean, perfectly sized, painted one-bedroom in very nice condition.
Jolynn613663
March 07, 2017
Their rooms were small at Scottsdale, but they were nice. The staff was very friendly. I saw their dining room, and it looked good.
Ruth070818
February 28, 2017
Scottsdale Village Square was our second choice. It had good grounds, lots of activities, and a very nice dining room. The room that we saw was very nice, and I liked the layout of it, though it was smaller than the place that my sister has now. She has a king-sized bed that would have been a very tight fit in that bedroom. They had a very nice dining room with linens on the table and four-person tables, not just everybody sitting at a long table. They had game rooms, a library, and very nice amenities, like a heated swimming pool.
Janet137065
January 19, 2017
Scottsdale Village is close to where I live and would probably be my choice if I need it. The people I talked to were very helpful. It was very clean and seemed to be run very well. They had activities.
Raeann342312
December 28, 2016
I was very impressed with Scottsdale Village Square. The menu looked great, they had lots of activities, the place was very clean, the staff was very helpful and I loved the model apartments. I liked that they had a memory care center and a nursing section where they could go if they're not able to care for themselves, so it was a very nice transition. It was very nice to drive up to and nice inside. Everyone was very friendly, and it felt good to go there.
Shannon307164
November 14, 2016
Scottsdale Village Square was very nice and good, and it was very nicely laid out. It seemed like they were busy daily, and it seemed like they had nice things to do. The dining area was very nice.
D.M.225686
June 30, 2016
Everything was excellent!!! The staff was very helpful, friendly, gentle, and AWESOME!
Mary119195650
January 19, 2016
The visit at Scottsdale Village Square was OK, but it’s not what my cousin wanted. We had lunch there, and we were not impressed with the food. The biggest drawback that there was a distance between the apartments and the dining room with no way to maneuver; they didn’t have golf carts or any other way to move their residents.
Julie T.
October 28, 2015
My second choice for my mom was Scottsdale Village Square. They were nice, but I like the other facility better. The staff was very informational and helpful to me. They did give me a nice tour. They were all good people there, very caring as well, but I didn't like the place as well. I just didn't get the feeling I got at the other place. It was set up very different. Everybody had their own front door, but it was to the outside. Mostly the reason we didn't choose this was the way the apartments were laid out. I just didn't feel it was safe for my mom.
Jan110811750
August 13, 2015
Scottsdale Village Square is very nice and very well taken care of. The staff is very helpful, accommodating, and friendly. The rooms are very nice, the dining room is very lovely, and the food is excellent. From what I have seen, everyone seems to enjoy it very much, and there’s a wide selection. They’ve always got things for the residents to get involved in -- exercise classes as well as music going on, celebration of birthdays every month, bingo, games, and movies. They always have something for the people to participate in and socialize.
MJS1
May 24, 2015
We can't say enough about how great the staff are!
Facility and residents are always clean.
Staff treat us as family with absolute respect and care, like a queen.
Staff is worth their weight in gold!
Harriet H.
May 24, 2015
The service at Scottsdale Village Square is excellent. I have a lot of fun here. Everyone is so nice. My family wanted me to move in for a while. They talked me into it, and I'm sorry I didn’t listen sooner!
Elsie B.
May 15, 2015
The campus at Scottsdale Village Square is beautiful. The people are friendly and the staff is helpful. I would definitely recommend it.
Philip7
November 26, 2014
My mom is in Scottsdale Village Square. It is very nice. It has garden apartments. It is well landscaped. The staff is very friendly and helpful. The food is good for institutional food. Everybody is accommodating. They have activities. I tell them to put me on the waiting list. The sanitation is excellent.
Jill14
June 18, 2014
I visited Scottsdale Village Square, and the facility is lovely. They have big units, and it was very, very nice. I was very impressed with it. I went at lunchtime, and it was very welcoming. I wish my mom would agree to stay there. I didn’t eat, but I was able to see the menu and it was good. I saw that the people were definitely interacting with one another, and it seemed like a very, very great place. The gal that gave me the tour was very nice and very friendly.
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