My parents' doctors are at The Heritage Center. My mother went into a coma, and she's out of it now, but she's going to need special care, and we just want to keep her close to the doctors. That is the only reason. They do not like it necessarily, but that does not matter. They're not there yet. They're going to be there. We're just now coming out of the hospital, and we're getting ready for them to go in. I think the staff was good. I was told breakfast and lunch were excellent; quite a few people pass on the dinner. They did everything pretty good. Everyone seems to love it. My parents have four friends who live there already.

This facility is not a place that I would ever send a loved one again. A friend was admitted here after suffering a stroke. She was not able to speak or do much on her own after having the stroke, but we noticed that on three different days she had bruising on her arms and ankles that looked like hand prints. After investigation, we learned that she had been restrained by two CNA's holding her down when they were trying to "bathe" her in the bed. Needless to say, we were all mortified at the treatment she received and moved her to another facility. I will never visit this place again and if my review can help anyone from suffering like she had to suffer, then I feel I have done what I need to do.