Plymouth Village is wonderful. Their staff is fantastic. They're helpful and my mother is getting very good care. According to her, the food is excellent and she really enjoyed it. The room she has is nice. It's a shared room and the nurses are very careful about the privacy of the residents. I really appreciate that. They draw the curtain every time they come and check in on her. They're very conscientious. They always make sure that the door is closed, so that people can't see when they're examining my mom and stuff. They gave her a bingo card, and she was able to play bingo in her bed. She really enjoyed that. They also have a nice little area where they do their activities.

Two days after moving into the SNIF, 98-year old FIL contracted COVID-19 along with 18 staff and 15 residents. No mention of attempting to track down who started the escalated infection rate. Communication from management was almost chipper. Dad died a few days later. Apparently a bus-driver was tasked with notifying my wife. He knew noting other than Dad was dead. Disposition of his remains remained a mystery for a month.

My visits have been very pleasant, there are always a number of staff members available to answer questions, my grandmother seemed very comfortable and much more relaxed than some of her recent stays in Redlands Community Hospital. The facility is clean and in good repair and it makes a wonderful use of the environment it is located utilizing the shade trees to create beautiful walking paths. When I asked my grandmother why she preferred Plymouth Village she explained the staff were the most courteous in comparison to other local assisted living centers and she was familiar with several of the nursing and physician staff and felt very confident in their ability to manage her condition. Parkinson's makes her very uncomfortable and her treatment requires a sincere effort at regular physical rehabilitation which she struggle to complete alone, she seemed more comfortable than anything else with the abilities of the staff to help her mobilize her body and follow through with her regular physical therapy.The rooms are very spacious and the staff were sensitive to my grandmother's request to be placed in a room alone even though it is obviously easier to pair patients in rooms together. The staff at Plymouth Village make a very sincere effort at making the guests as comfortable as possible.