We thought this place would help our loved one, when we took them there they were walk, talking and came on there own. They allowed more than 13 unreported falls to Occur until the social worker at the hospital finally got involved. That was right around the same time the Covid it when we explained that we could no longer pay because our own money had been affected by Covid they then tried to kick this person out and put them in a mental hospital they are now currently in their facility with 18 cases of Covid on that one locked ward and this person is now in the hospital dying when we made it very clear multiple times that something was wrong. We were also lied to and told that there was a doctor there all the time when in fact this resident never actually saw the main doctor we were told that the PA was the doctor and every time we try to get test ordered or medication adjusted we just kept getting blown off and duck I management. When I explained that legally we were unable to pay because of Covid they’re still continue to keep trying to charge us up until their facility and their workers actually infected 18 residents on the locked ward because no family members have been able to be there for three and a half months We explained that we would not pay because we had a place to take this resident to a different safe environment but because they were now infected with Covid not due to our mistake we could not take the resident out but are continuing to try to charge us money for this I hope someone sees this and steers clear of this place because it is not what it claims to be and I hope someone sees this and contact me back because This person should not have to pay because they can’t leave. Also they’re understaffed they are unable to do 15 minute checks due to simple mathematics if there’s only two or three workers for 23 people there’s no possible way it can be done the rooms were dirty and overcharged also they claim that Medacation is included but they charge for just in ministering medication and then I still have to pay for medication separately as well as diapers and other things this is the worst place I’ve ever experienced

Mother has been resident for 1+ years in their memory care unit. It takes special staff to work with these residents. I've found staff caring and they come up with all sorts of ideas to engage the residents. More troubling is Five Star (a public company and owner of Morningside) stock is not doing well, despite $1 billion in revenue, their market cap is $35m and they continually have lost money. Does this impact care? At some point, probably yes.

My visit with Morningside of Wilmington was very good. The staff gave me a lot of information and I had no questions unanswered when I left. The rooms were nice, airy, and clean. The whole facility was very nice. They told me about the organized activities occurring several times a day and resident interaction was very good. They offer five meals a day. Services range from very simple to nursing assistance with basic care, showering, and dressing if needed. The residents appeared very much at ease. The fact that you could take your own furniture in appealed to me.