Brookdale Lake Charles
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- 2420 Country Club Rd., Lake Charles, LA 70605
- (337) 478-4030
- 4.3 ( 6 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Reviews
4.3
( 6 Reviews )
David
October 05, 2022
My mom is a resident of Brookdale Lake Charles. In the end, management was extremely poor. They've been without an executive director for over a year. The caregivers were good quality, and they are what I liked the most; the administration is what I liked the least about this place. The food didn't seem to be as high quality as the other facility. The caregivers were very caring and attentive. The facilities were not well maintained. They had occasional crafts, but I don't believe they had any exercise.
Melva
January 06, 2022
When we visited Brookdale Lake Charles, a lot of the people in memory care were walking around like kind of comatosed, just wandering or so incapacitated. There was a lady playing out the garden like a child with a little whirly toy. One of the rooms they showed just looked over the parking lot. It was just like a nursing home. The memory care is all they had room for. They would not have any rooms in assisted living till at least April or May, and they have a waiting list.
It was very late in the day when we went. The lady that was in charge of people was getting ready to leave, and it was just a really rushed thing. The room might have been a little bit bigger than what they have at the other facility. In the room that we saw, the countertop around the sink was old linoleum. The grout was all dirty. It hadn't been updated in a very long time. I only talked to the lady that gave us the tour. I didn't talk to anyone else. She was wonderful.
Kenneth
October 07, 2021
I went to Brookdale Lake Charles. I thought it was nice. I went into the office. I sat down with a staff and a few of the senior persons. It was really pleasant. We did the tour. First, we had a conversation. They answered all the questions that I had for them. They shared some information with me about the comfort of Brookdale and then we did a tour. They invited me into one of the rooms to see how it was set up and it was very comforting. They gave me the activity calendar, and I thought it was pretty nice the way it was set up and how it is laid out in some of the activities that were scheduled to have. They have a form of schedule from 9:00 until 6:30 at night. It was pretty nice. The staff members were very pleasant. They answered all my questions. They provided a tour. They did everything that I had expected from them.
Ruby
My dad had been in Brookdale Lake Charles. He has dementia, but it wasn't a good fit for him. The staff members were nice. As far as the community itself, they just didn't offer the best in memory care pretty much with my dad. He just sat in the hall and sat in his room all day. There was really no interaction with him, and he became depressed; it just wasn't a good fit for him. He can still communicate, and he needs to have that social aspect in his life. It just wasn't a good fit for him.
Actually my sister and I would have to go several times a week to give my dad his bath; otherwise, he didn't get a shower. They didn't get him in there to get a shower. He said he didn't want to do something like take a shower, and they just left him to it and you can't have that. Every time we went (which was a few times a week), the room was dirty. My sister and I would clean his room, and we would make his bed. We would bring his laundry home and wash it because they seemed to lose his laundry. It just wasn't a good fit for us. We cleaned the room. We gave him his showers. We did all of that.
My dad wouldn't eat the food, so we also brought food every day. They have two separate courtyards: one for just assisted living and one for the memory care unit. But with the dementia, these people don't even realize most of the time that it's even there. They need someone to bring them to that courtyard to be able to get out in the sun, and that wasn't anything that they did. The courtyard for memory is a very small courtyard. It's provided there, but it's up to the patient to remember that it's there. The staff members were nice, but they just didn't do enough.
PT
March 06, 2021
My mom is at Brookdale Lake Charles. We chose it because of the memory unit, and we are satisfied. The staff are good so far. Mom would like to be outside more, but because they are in the memory unit they can't just wander. They have activities and an activities director. The place is okay; it looks like a nursing home. It looks clean. It is out of town, almost out of the city, and kind of out in the open. It is on a very busy street, though.
Micki
March 13, 2019
My loved one resides here and I must say she receives exceptional care and attention. The staff is in constant communication with me to ensure her needs are met and that we all agree that any decisions made are in her best interest. The facility is beautiful as is my loved one's private living quarters. The staff is friendly, patient, and genuinely cares about the residents. They do their best to make my loved one comfortable and happy. I highly recommend this for senior living.
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