The Preserve at Palm-Aire

  • 3701 West McNab Road, Pompano Beach, FL 33069
  • (954) 635-5409
  • 4.2 ( 22 reviews )
  • Assisted Living, Independent Living, Continuing Care Communities, and Memory Care

Related Costs

Description

About This Community

The Preserve at Palm-Aire offers quality, state-of-the-art assisted living, senior living and memory care to its residents.

We provide a prime location in Pompano Beach, Florida, allowing residents to quickly feel comfortable and at home, relaxing in our tranquil environment. The Preserve at Palm-Aire offers exceptional independent living, assisted living and memory care services and is committed to ensuring each and every resident’s needs are cared for on a personable, engaging and dignified level.

The Best Staff

We hire the best, and invest in making them even better by providing ongoing training and education. Every staff member is equipped to provide specialist understanding and knowledge for our residents and their families.

Engaged Living

We’re doing away with the stereotypical notions of retirement living. Striving for more than just bingo and a bouncing ball, our Engaged Living calendars give you the opportunity to be as busy as you want to be with activities and events.

Dining with Dignity®

As seniors age, they can encounter difficulties with taste, swallowing, or dexterity. Our award-winning Dining with Dignity® program sets out to solve these problems and make food a pleasure again with delicious and classic meals re-thought to maximize safety, taste, and ease.

Cognitive & Dementia Experts

We're proud to be leaders in care for Alzheimer’s disease and the related diseases of dementia. With two memory care neighborhoods depending on your level of care, no situation is too hard for us to help.

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Reviews

4.2 ( 22 Reviews )
review users
Debbie
May 29, 2022
My husband and I chose The Preserve at Palm-Aire. They have great grounds and when you walk in, there's no one sleeping. The staff was good. Everybody was accommodating. The rooms were not large. They're perfect for both of us. The dining room was good. We had lunch only and it was good. They have many activities. It's a whole pageful. They have bingo, aerobics, and machines. It's better than all the others we looked at. It was very clean.
review users
Robert
March 26, 2022
We went to The Preserve at Palm-Aire. The guy who waited on us was excellent. Ernesto was the best person you want to show the place. He was so down to earth and friendly. They couldn't even show us a single unit. The only one that was available at the time was a double unit, and they only had the first floor. One of the things my mother was interested in was getting the second floor, and she didn't want the first floor. But they were still in the process of renovation. They took the time because they have classes there. They have line dancing or art classes or things. They invited my mother to any class that she wanted to go to, and the staff would set it up. So they were going out of their way. We saw the menu, but my mother didn't get to try the food or anything. It's in a neighborhood that she's familiar with, so she didn't have to learn the roads or anything because basically right now she is living in Palm-Aire with my brother. She just likes the area. I only dealt with the senior care counselor, so I didn't get involved with anybody else there. But Ernesto was the man to go to. It was like car salespeople waiting on you. It just felt like a comfortable relaxing place to be. I didn't feel tension; I didn't feel pressured. Even Ernesto, he's just a counselor there, but for the residents who are living there now, he knew the names like, "Hi Susan," and "Hi Edward," so he took the time to know their guests. They do senior living and assisted living but because of the way their plan is set up, if my mother needed assisted living, she would have to move in that place.
review users
jt1948
May 16, 2020
My mother moved there 2 years ago and we can’t say enough good about the employees. They are always friendly and helpful and with this pandemic they are going above and beyond. One thing they do is chair exercises in front of their doors so they can see their neighbors but are a safe distance away. That’s just one thing. HIGHLY recommend.
review users
Jasmine
February 01, 2020
My experience during the tour at The Preserve at Palm Aire is actually great. This is my first choice for my mom, it's a really nice community. The staff members who accommodated me during the tour were friendly and well-informed, they're very polite, fantastic, and knowledgeable about everything that's being offered. They're also really friendly with the residents and knew them by name. They just look happy. Most of their rooms are upgraded, clean, and neat. I didn't try the food, but the dining area is clean and neat. And they have done some renovations to one portion of the dining area since they're doing some upgrading. And they also have some great selections when it comes to the food. It's a very nice place.
review users
Morton
February 01, 2020
The people at The Preserve at Palm Aire were very friendly. We had a very tasty lunch. It was cheerful and bright. I liked it a lot better than others. The rooms were adequate, nice and clean. The 1-bedrooms were large enough for my needs. The lady who showed us around was very knowledgeable, patient and helpful. It's a pretty active place. They had bus trips, movie nights, and morning activities.
review users
Ellen
January 01, 2020
The Preserve at Palm Aire is the nicest one. They have everything there. It is independent, assisted and memory care. It is very nice and very inviting when you walk in. I just wasn't ready to move in at the time. I'm looking for a place that takes Veterans benefits because my late husband was a veteran. Unfortunately, they don't take Medicaid, too. The resident who showed me around was very nice. They have a pool, which is a good thing for physical therapy. It is nicely landscaped, and the interior design is very nice, really warm and friendly when you walk in. The rooms themselves are very nice and I like the apartments. They accept pets, too.
review users
Brooke
The Preserve at Palm Aire looked rundown. I didn't get a good feel from the place. It wasn't redone, and everything looked really old and beat up. It wasn't a place where my mother-in-law would be happy. They seemed to have a lot of parking areas and it looked fine outside, but it felt like more of an institution.
review users
Delores
September 24, 2018
The Preserve at Palm Aire's rooms were clean. The bedroom was kind of small, but the bathrooms were appropriate for the handicapped. It was a pleasant environment, and my parents were comfortable with the idea that this might be a new home. The dining area looked clean, and my stepdad and mom were impressed with the menu. It seemed adequate because my stepdad and mom both are considering moving there. They had a salon, library, family meeting room, gathering space, pool with water aerobics, and buses that provide transportation to stores and pharmacy. They had a nurse who can provide medication management and weekly maid service that comes as needed. They offered assistance on a quarter-hour basis, like my mom needs assistance with dressing and grooming, they can have them scheduled to come in 15 minutes in the morning and evening. It was a well-designed independent program for the purpose of helping out couples that don't need complete assistance. The place was clean and smelled good.
review users
Joe
August 28, 2018
The Preserve at Palm Aire is beautiful and nice. My friend has been living there and it's perfect for him. The place is great and wonderful. It's clean and safe. It's reasonable and my friend was able to afford it even when he doesn't live on a lot of money. I've seen other places and they don't compare to this place.
review users
Jean
October 24, 2017
The Preserve at Palm Aire is the best we've seen. My sister is there now, and she's very happy with the facility and the care she's getting. The accommodations are lovely, and the food is excellent. They have at exercise room, a pool, a spa, and transportation. It's the best value for the money that we've seen.
review users
Lou574207
November 21, 2016
My husband, and I visited The Preserve at Palm Aire. It was small. It was dark. I was just not impressed with it at all. I did not like the room. Considering the cost difference, it was probably OK, but I wasn’t overly impressed with it. The person that showed the place to us was nice and kind. It was just the facility itself that we did not care for.
review users
Sharon377681
October 21, 2016
My mother-in-law likes The Preserve at Palm Aire because she has a nice, big two-bedroom apartment with a nice view. Everything about the place is good, and we're happy. The staff is very nice, too. They had special pricing over the summer, so she got a two-bedroom apartment for the price of a one-bedroom apartment. She likes the food there. They give two meals a day, and if she wants a third, she pays for it. The dining room is nice.
review users
Danice
March 21, 2016
Somebody at The Preserve at Palm-Aire met us, showed us an empty apartment, and gave us a brochure. The staff was very nice, and the menus looked good.
review users
Relative13
January 25, 2016
I moved my uncle to The Preserve at Palm Aire. He is happy there, and we are happy with the outcome. He is in the independent section and has been there for a couple of months now. He has a one-bedroom apartment, and he is happy with that.
review users
Visitor106406750
May 06, 2015
The Preserve at Palm-Aire happened to be the first place I have visited, and I am amazed to see how small the apartments are. I went to see a two-bedroom apartment and it happened to be just the size of my current living room. They do have a lot of activities, and they have a swimming pool. I ate there, and the food was terrible. 90% of the residents were women, and 100% of them were using walkers. I also realized that while I was there, they were trying to please me.
review users
Christina16
April 18, 2015
The Preserve at Palm-Aire just went under a huge renovation, and it was beautiful. The price -- as far as what they were offering for independent and assisted living and the way they had it set up and organized -- seemed perfect. I was impressed by the way they kept their grounds. Everything looked really nice. Their dining room had linens, and the food was prepared by a gourmet chef. They had students from hospitality industries training there. Their service was fantastic. Their system was one where if you need assistance, you just pick up the phone. They offer all utilities including a landline. So if there was an emergency, they just need to dial zero. They can get help with anything whether it was maintenance or anything along those lines. The residents wore a security emergency necklace around their necks for extra protection. They had a lot of wonderful things. They were very highly organized. The staff was very helpful. Everything was kept clean. They had housekeeping once a week, and they change the linens and towels. They even offer a laundry service if you needed it for independent living.   It was gorgeous. It was the best out of the four facilities that I saw. Everything was brand new. My father is at a full one-bedroom apartment which had all appliances. These people take pride in making sure that things were always painted fresh and everything was clean. The residents are getting the care that they need. There was always someone there to help. There were aides all over willing to assist. Whenever he needs help, it is going to be there. He loves it which was a big deal because a lot of them do not.  Also, everybody was energetic and smiling.
review users
Larry35
July 31, 2014
My mother is residing in The Preserve at Palm Aire. It is close to where I live. It is clean and they are having renovation on the entire place. The rooms are in good size. The staff is very friendly. The food is very good. They have a lot of activities and I think it is very good.
review users
Visitor85600750
May 20, 2014
I went to see The Preserve. I found it quite shabby, but they are actually having some renovations. I am going to visit the facility again in June. What I like about this community is that they have a lot of people who actually work each day. The one thing that I didn’t like is that they charge the residents $25 a month for the emergency necklace, and I think it should be included in the price that they already have.
review users
Jaime3
March 27, 2014
The Preserve was very nice, and I liked that one very much. The staff was impressive. They rooms were nice, and the ones I visited had a little balcony or a little porch. I liked that it was next to a body of water, but it wasn't the ocean. It looked more like a residential project than an assisted living project because it was a little more spread out. The grounds were nice. They had separate buildings. Someone from the other facility told me, "Yeah, but that's like, too spread out. You have to walk too much," and I said, "Look at me. That's what I do. I walk. I go to the gym five times a week. So I don't mind walking." They had a nice pool, but very few people used it.
review users
Visitor66991850
October 18, 2013
I visited The Preserve and I liked it the most. The people seemed very happy and enjoying their stay there. The food was very delicious. It had a nice yard and pool. The staff was very nice. I only saw one studio apartment and it was very nice. I also saw the floor plans for one and two bedrooms. I would absolutely recommend them to others.
review users
Visitor09421
June 12, 2013
When I got a tour at Preserve at Palm Aire, the staff were very welcoming. It was a nice experience. Everything was fine. The only thing that is holding me up is the sale of my house.
review users
James Flibott
June 13, 2012
Palm Aire is a great place for seniors to live. The location is close to shopping, the beaches and right next to 95. The staff was nice and very clean. The living quarters were modern and spacious. There is also a golf course on property for the residents to use.The staff does a great job of scheduling activities such as bingo, dancing and movie nights to keep the residents busy and socially interactive. The large dining room looked very attractive. The cost was moderate, about the same as other retirement communities in the surrounding area. I would recommend The Preserve at Palm Aire to anyone looking for a place to spend their golden years. Also nearby is the Pompano Isle casino and race track, which provides endless entertainment for the residents.
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