Right at Home Northern Virginia
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- 8260 Willow Oaks Corporate Dr., Suite 320, Fairfax, VA 22031
- (703) 538-4584
- 4.4 ( 100 reviews )
- Home Care
Related Costs
Description
About This Community
The Northern Virginia office of Right at Home is independently owned and operated by Phillip Turner. As a Northern Virginia native, Phillip grew up near Centreville High School in Clifton, VA and graduated from James Madison University with a Bachelor’s in Business Administration. Phillip’s parents, Mark and Colleen, opened Right at Home in 2002 and he joined the family business in 2012. After holding several managerial positions within the organization Phillip helped his parents retire and now owns and operates the local office with his dedicated care staff. As a Certified Senior Advisor (CSA) and a Certified Dementia Practitioner (CDP), Phillip is passionate about providing individualized care, enthusiastic management services, and collaborating with other health care providers. As one of the largest offices within the Right at Home franchise system, the Northern Virginia office is well recognized locally. Right at Home Northern Virginia has an excellent reputation in the local community while receiving referrals for services from some of the most reputable healthcare providers in the metropolitan area and is a contracted provider for the Veteran’s Affairs Homemaker Home Health Aide Program.
Reviews
4.4
( 100 Reviews )
Roberta J_2
January 10, 2023
When the caregivers are here, I get to go grocery shopping knowing Alan is okay.
They stay in touch with you .
Daphne C
December 02, 2022
I have had my caregiver for quite some time, and it helps me.
I like that if I object to someone they send, they will send me someone else.
Michael B_44
November 04, 2022
They are totally reliable, and I don't have to worry about them coming.
I like their responsiveness.
Allen J_2
September 16, 2022
Being there for her and doing what they say they are going to do helps.
They are reliable and the workers that come by care about what they do.
Anonymous_6410
August 01, 2022
They help me with daily living.
They are helpful.
Mary "_8
They help by being there to help him and taking him to therapy and interact well together.
I like the agency finding us a caregiver that matched our needs.
Chris B_24
May 03, 2022
The caregivers have helped the most in providing peace of mind. I don't have to worry if my mother is being taken care of or is unsafe.
I like the quality of care and their responsiveness.
Jeffrey W_5
March 01, 2022
They help me around the house, as well as helps with my medicine.
I like how my caregiver is good with me, the office staff is good as well.
Kevin T_8
February 16, 2022
They could try to encourage more independence and then be there when she actually needs help. Just do not do everything for her.
I like that they are good at communicating with us.
Jacquelyn G_1
December 21, 2021
The service has been great, and they work with me by meeting my requirements of complete vaccination, mask wearing, and pretty much those are my only request I had to right at home.
I like the ease of payment, and the quality of service, and the person who is attending to my husband--they have great knowledge.
Donna W_15
November 12, 2021
It has given me peace of mind.
They are very good at calling us if there is a problem.
Joan F_11
October 21, 2021
It's been wonderful to be able to get out of the house without having to worry about my husband
I like how responsive they are and are interested in matching a caregiver with my need
Rita B_10
September 09, 2021
They take care of my husband so I don't have to be his full-time caregiver. I know they're aware of his needs and they're helpful in things that I can't do all the time. They take the stress off of me.
They're dependable and are able to have someone replace regular caregivers if they can't come in.
Sandy H_8
August 06, 2021
My mother doesn't need much done, but the services help with those few needs.
The caregiver we have now my mother really likes. Right at Home is easy to work with.
Carl F
July 28, 2021
Very helpful, I was able to get away to run errands.
The staff was really easy to work with, I was pleased with the people who were sent.
Joe V_3
July 09, 2021
I thought that I would require them more, my kids just think I need them more than I actually do.
They are timely in sending out their people, and their caregivers are very caring people in general.
Anonymous_4918
June 08, 2021
She does a little bit of everything. She showers him
They are always there when I need to talk to them.
Anonymous_4875
June 08, 2021
They could be more involved in the care plan and following up to see that the patient's needs are being met.
They could give their employee more domestic training, especially if they are foreign. Teach them how to operate a microwave, do laundry, cook an egg etc. If there is any discrepancy or anything to report like a fall, tell them to report it.
Carla L_2
May 20, 2021
They provide me respite so I can do what I need to do. They provide him with company. They help him get up and make sure he is fed and cared for.
I think our problem was unique. We only had three hour shifts. We had a hard time getting steady caregivers to come in for 3 hours. The quality has been excellent. I just do not know why we have a hard time getting stable caregivers.
Zehra Z
April 23, 2021
It was more for my mom, but it was a great help for me knowing they are okay.
The staff was great at finding the right care for Syed.
Anonymous_4592
March 08, 2021
It has made my mornings much easier. The person who's in charge of scheduling worked hard for us to find someone that's adequate.
I like the help that they have. The people they send are reliable and responsible. Our caregiver is awesome.
Mary E_20
March 04, 2021
She is with us on the weekend and we feel very comfortable to leave her there and know that he is well taken care of.
We've had the same caregiver consistently for a while and she is amazing.
Ann F_6
February 05, 2021
They make my life easier by communicating about the care being provided for Clare.
They give me updates all the time.
James M_38
January 11, 2021
Two people were quite good, but the first caregiver was really not.
I think they should screen the first people they send better.
Andy H_2
January 05, 2021
It gives me peace that there is someone there to take care of my dad.
They are able to be flexible with our schedule.
Jerry G_2
December 28, 2020
They are hands on and listen. They want to know what's going on before they get started and that's a big help.
They seem to be very efficient when they come.
James M_37
December 22, 2020
We don't have to tell her to do anything. She comes in and goes around and sees what needs to be done.
We have a very good home health worker right now. The one we have right now does everything.
George G_9
November 24, 2020
We got her out of a nursing home and they are able to take care of her 24/7.
We made the deal and the people came. They are professional.
Andrea D_2
October 22, 2020
They need to be more committed to us and research more about the family and the client so that they can meet our needs.
They need to improve on the home health aides and make sure they are more proactive.
Barb N
The caregiver takes on so much of what I used to have to do.
They are very responsive and easy to work with.
Sherry I
September 15, 2020
If they had more help for the inside of the house that would be good.
They need a wider variety of personnel.
Julie L_2
December 11, 2018
I liked that everyone was really nice and helpful. The impact was very positive. I also needed someone to come in and bathe her, and they came in to do that.
Patricia J_3
November 27, 2018
I liked the efficiency of the caregiver. It made my life easier because I was able to get out.
Mary "_1
I liked that they were on time. They helped with my loved one's care.
Urmila J
July 20, 2018
I would say the care was good. It was only for a few days. It was helpful.
Whitney R
April 20, 2018
My mom had caregivers from them for ten years and a couple were with us for multiple years. They became members of the family and there was an emotional bond. It was helpful for me. My mom had a long term policy and we could only have a certain amount of hours a day, so the weight on me just got heavier and heavier.
Lisa D
April 19, 2018
They are very responsive. I've always reached someone right away. They help me with my day-to-day care, and they also get me to my doctors' appointments on time.
Colleen T
April 19, 2018
They were very responsive and very reliable. They were able to get somebody out there to accommodate the schedule we wanted. They were essential. He wouldn't have been able to go home without them.
Dorcas G
September 18, 2017
They are really adaptable. We have had to adjust hours and days, back and forth, a lot in the last little while. They have been mostly agreeable to work with. We're still fumbling with the future schedule and what our needs are going to be.
Mary B_48
March 23, 2018
I think they are very conscientious about putting in the hours they say they will do. They are helpful around the house and to my loved one. The main thing is the bath. They make sure he has a bath every time they come. He can't go upstairs, so they give him a bed bath. It works out really well.
Nancy M_1
March 19, 2018
I appreciated that they were responsible and that the caregivers came on time. They made my life easier when they helped me get up to go to the bathroom and to get in bed.
Carolyn A
March 19, 2018
The facts that they blend in, are very helpful, and want to do more than necessary makes them excellent. I can get out of the house and do the other things that my mom is not supposed to do. Prior to them coming to the home, I was the sole caretaker. My parents are really relaxed around them.
Maeola P
March 15, 2018
I like that they are very consistent in trying to find someone for us. Something that could improve is the caregiver's desire to work. This isn't for all caregivers, just some of them. I am able to go to work and not worry about my mom and if she is getting the best care possible.
Steve and Elaine S
March 12, 2018
I like the nurse aide that they send to us, I like the nurse supervisor who comes to visit often. When we know that when she comes, she will take care of anything that needs to be done, she provides advice on things to do when she is not around.
Drew C
March 09, 2018
My concern about the company is when they're caring for a senior and they have multiple caregivers coming in to help this person, the left hand doesn't know what the right hand's doing. The person on Thursday doesn't know what happened to their client the day before. There is no communication. They could be more proactive about his care as far as making sure his clothes are put away and in order. It's good having a companion there when they show up. They're there for 8 hours a day and I think all they do is watch television.
Christine G_3
March 09, 2018
I have had caregivers who would leave my husband in the house to smoke a cigarette. Someone was playing in another room while they left my husband in another. I reported them all then I had them all dismissed and finally had a good caregiver. Caregivers aren't attentive to my husband because they are on their cell phones constantly.
Mary E
February 22, 2018
One thing that impressed me was the fact that on a Sunday, they called me back immediately. They were available and took down my needs, and were able to be responsive right when the services were needed. The services gave us a sense of security. My mother was having anxiety in the middle of the night so it was nice to have someone that was there to be able to be there for her.
Lorraine and Theodore T
January 19, 2018
Most of the things they are doing is a 10. I think they are doing everything fine. It means a whole to me because I cannot walk.
Louise V
January 10, 2018
I like their communication and that they keep right on top of things. They are nice. I know that someone is there for my dad. The current caregiver puts up with a lot, and that gives me peace of mind.
Meridith M
December 15, 2017
Right at Home was a good provider for my mother and did all she needed. Having someone there made things a lot easier for her to live.
Robin B
Right at Home is reliable and great. The services from Right at Home make life easier by allowing my loved one to stay at home and receive care.
Richard H_7
December 11, 2017
I'm less likely to recommend Right at Home because I feel they are a loosely-run organization, always substituting people. Everyone coming is new, and I have to re-introduce them to my wife and the system. Sometimes they show up late, and one time they didn't come at all. The caregivers know how to change a diaper and put my wife in a wheelchair. Some are really helpful and make an effort to help around the house, while others sleep on the job.
Mark B_10
December 09, 2017
Right at Home is able to get my mother's approval, which is very difficult. Right at Home is able to free time up for me to do other things.
Eric E
November 22, 2017
Right at Home is a well organized agency and their employees are friendly people. The services from Right at Home made life easier by doing the job I had brought them in for.
Leslie P
November 21, 2017
Right at Home makes a good effort to make a good match between the caregiver and the client. Right at Home saves me time and I don't have to worry about my husband when I am at work.
Jack S
November 16, 2017
I would tell a friend that Right at Home is very efficient and good in general. Right at Home makes my life easier by assisting in my care, like bathing and making dinners and things like that. They do an excellent job.
Robert L
November 15, 2017
When my loved one needed help most, there wasn't anyone available. There was a five day lag to get a caregiver and the need was no longer there. Right at Home made my life easier by providing me peace of mind.
Joseph G
November 14, 2017
I would say that the service they provided wasn't bad. I would recommend depending on the services needed. The patient was up and running before expected, which is why we cut them off. They did very little because the needs were minimal.
Ruth R
November 14, 2017
I like the fact that they are able to provide the same caregiver consistently. I don't have to call my brother as much, and he doesn't call me as much. He likes having someone come on a regular basis because I don't live close to him.
James K_1
November 10, 2017
I would recommend Right at Home because their caregiver is great! Right at Home makes my life easier because I am put at ease by receiving help in my daily activities.
Alberta W
November 09, 2017
I can talk very positively about my own caregivers. The caregivers are very helpful in waking me up for the day.
Anonymous
November 09, 2017
Right at Home took some time to get good caregivers, but right now I am very happy with the caregiver. The current Right at Home caregiver is very helpful and good with my loved one.
Andrea S_6
October 30, 2017
Some of the caregivers from Right at Home were really not good. It was a different level of care when I was home versus when I wasn't. They would just sit around. The services provided by Right at Home were simply mediocre.
Dorothy B_10
October 25, 2017
I would recommend Right at Home because of their helpfulness, pleasantness, and in being ready to work. Whatever I need done, they're willing to do it! The service has helped me just by knowing that someone is here and is willing to help me. Someone cares.
Nick D_1
October 19, 2017
I would recommend Right at Home to friends because their care providers are very good, even though we started recently. We only had the caregivers here for 4 days, but when they were here they were very helpful. They're helping my father get used to being on his own again.
Cynthia G
October 17, 2017
I have had other home health services come out, we liked Right at Home better because they have better communication and listen to our concerns with caregivers and schedules. Right at Home is genuine. My father is the patient and it's a lot of help with bathing. Without help from caregivers it would be impossible for my mother to help my father bathing.
Mercedes L
October 13, 2017
Right at Home is a good service, they are always polite. Right at Home makes it easier for my husband because he doesn't have to be alone when I have to go out.
Lisa R_1
October 12, 2017
I like the idea of the personal care from Right at Home but I did not get what I wanted. I would have liked the same quality caregiver each time, consistently.
Bruce B
I would hesitate to recommend Right at Home because nothing's really improved. The administrative office didn't seem very good at details and communicating changes in scheduling. If the caregiver couldn't make it, Right at Home would not send a replacement or they would send one at the last minute and not tell me. The personal caregiver was great, so the impact was good.
Veronica D_4
October 12, 2017
I would tell someone that Right at Home does an excellent job in taking care of the patients. The caregiver from Right at Home has been excellent with my loved one.
Sarah S
September 21, 2017
Right at Home is very professional, efficient, affordable,and they get the job done. My life was easier because I felt that there was someone to make sure I was okay.
Andrea B_2
September 21, 2017
I was very disappointed that my loved one had several different caregivers because she never got familiar with them. Most of the caregivers were horrible and didn't do anything for my loved one.
Wayne C_1
September 18, 2017
Right at Home has caused some scheduling conflicts recently since the primary scheduler went on maternity leave. We know that it is not their fault, though. Being a scheduler is a hard job. Right at Home makes my life easier by having the caregivers in the home to help me care for Kathleen and her needs.
Dorcas G
September 18, 2017
I would tell someone that we have been very satisfied with our choice of Right at Home and that they have a range of services that they offer. There isn't anything that Right at Home could do to be more helpful just yet.
Steve S_3
September 12, 2017
I would tell someone that the caregiver that I have received from Right at Home is very good. We like her a lot, she is very helpful, and I am not sure we could find anyone better. The office staff of Right at Home is also very responsive. The most helpful part of having the services is how the caregiver comes to our home and takes care of the kind of nursing that we require and is trained and able to take care of other things such as washing clothes and planting flowers.
Anonymous_457
August 28, 2017
I would tell others that Right at Home is a good company to hire because the first encounter we had with the nurse was good. The caregiver is on top of things with the client's dementia.
Phillip W
August 28, 2017
We have had a few caregivers coming and we have a really good one coming now. The VA only allows ten hours a week for home care. Right at Home's caregivers only want to come three days a week working three to four hours a day. We finally got someone to work for two hours a day which is what we want and that is working out really well.
Carolyn D
August 25, 2017
The first three caregivers we had did not click with us, but the caregiver we have now means the world to us. I would appreciate more hours from Right at Home but I have to go to the VA for that.
Rick T_1
August 24, 2017
Right at Home is friendly and competent. They have good personnel. Right at Home is improving my daily life through their friendly, professional staff.
Louis J
August 17, 2017
The caregiver that we have helping the client has a very good working relationship with him and we requested her. Right at Home was very flexible with us and allowed us to have her as his caregiver. We initially hired Right at Home for about four days a week, but the VA offered to pay half of that. Right at Home is accurate with that billing. My mother-in-law cannot care for our loved one in the way he needs because of her own health issues, so the services are a big help for both of them. It frees her up to do other things. The caregiver makes sure our loved one is well-attended to, and she even takes him out for walks.
Peg B
We have no problem recommending Right at Home because the person that they provided does the job and whenever we have any issues they keep us appraised with them so that we are made aware of problems in advance, and they have very professional service. I am the primary caregiver for my wife so it was a great relief for me that they had different people who knew what they were doing. Almost everyone they sent over was up to speed on her care as well so that was nice.
Diane G_3
August 17, 2017
Right at Home's caregivers need to show up on time, communicate, follow up, and do what they say they will do. Right at Home needed to communicate more and follow up more.
Mary S_10
August 16, 2017
The caregiver we have from Right at Home is excellent and the fill ins have been good so far when she's not there. Right at Home provides a help I need and couldn't do without.
Vincent N_2
August 16, 2017
I would tell a friend that Right at Home is a good company. Right at Home has helped me be able to get around and get up in the morning.
Christine G_1
August 14, 2017
I would tell a friend that Right at Home will do their best to meet the needs of the client. Right at Home has helped the most with mobility and daily functions.
Penny L
August 14, 2017
Right at Home needs to match the caregivers better with the client and his needs. Right at Home makes my life easier by allowing me to not have to worry every minute. They ensure that the client is safe at all times.
Sandy W_2
July 31, 2017
I would tell a friend Right at Home is very reliable and does the best they can.
Seena A
July 31, 2017
Right at Home could not find a worker for me, and the caregiver they gave me was terrible and was never on time. Right at Home never was able to deliver a caregiver. There was not an impact. I would not recommend this caregiver. She seemed pretty nonchalant and did not care about anything.
Penny L_1
July 28, 2017
Right at Home's office staff is excellent and acts in a timely manner. Right at Home provides safety for the client. They give me peace of mind that the client is safe.
Louise V_1
July 27, 2017
I think that Right at Home has been very responsible and well cared for my father-in-law where he lives. Everyday, Right at Home provides custodial care and transportation for my father-in-law.
Ardrena B
Right at Home has ups and downs, like any other company. They help assist you when you need them, but it is hard to get consistency in caregivers. Right at Home helps with every-day things because every day is a struggle. They provide good help.
Donna K_3
July 21, 2017
I would never recommend Right at Home because they provided bad service. The caregivers wouldn't do the work asked of them.
Mary Lou K
July 21, 2017
At the beginning with Right at Home, we had a hard time getting a permanent person. Since we have gotten our regular caregiver, she is very good and knows what to do, so things are better. I had a stroke, so my right side is incapacitated, so the caregiver helps me shower, get things, and make my breakfast.
Carla "
I have been very pleased with the people that I have met, and if I have any issue, the case manager promptly responds to the issue. I get the response either by phone, or the case manager will show up if need be. I was told that I had to get the care company because it was mandated for my mother to stay in her apartment, and I don't have a complaint about getting Right at Home.
Amanda J
July 21, 2017
I'd tell people that Right at Home was responsive, and I liked the caregiver that they sent. The services from Right at Home helped the most by giving me a break. The caregiver was fabulous.
Howard K_1
July 13, 2017
Right at Home is a very interesting service. The caregivers were nice and very willing to work with me. The services from Right at Home were very convenient because they helped me out when needed.
Walter B_3
July 13, 2017
The service I'm getting from Right at Home meets my needs, which is the only thing I'm concerned about. The services meet my needs and my caregivers are helping me recover from my injuries.
Mark K_2
July 13, 2017
Right at Home is a good company, and they do what they are told. The services have helped me and I can't get along without them. They do housekeeping for me.
Mary Ann L
July 12, 2017
Right at Home is dependable and they have nice people. They know what they are doing and are interested in their clients. Right at Home drives me places and helps me in the house.
Joseph D_3
July 12, 2017
Right at Home sent a couple of caregivers who were too far away. They worked with us to get a perfect match. Right at Home helps me with my physical conditions. The VA helps me get my services.
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