New Horizons In-Home Care

  • 1318 NW 9th Street Suite A, Corvallis, OR 97330
  • (541) 752-9059
  • 4.2 ( 79 reviews )
  • Home Care

Related Costs

Description

About This Community
As a full-service in-home care agency licensed by the state of Oregon, New Horizons is fully staffed to manage services 24 hours a day, seven days a week. We’ve been caring for local residents of all ages and their families since 1985.

New Horizons In-Home Care Solutions is widely recognized as the premiere provider of in-home care services throughout the State of Oregon. With Registered Nurses managing the administration of care throughout all offices in Eugene, Corvallis, Salem and Florence, New Horizons’ clinical competency is unsurpassed in the industry. As the largest in-home care agency in Oregon with an extensive staff of trained caregivers and nursing support, New Horizons is uniquely positioned to begin care within a matter of hours. In addition, the substantial number of employed care professionals, allows New Horizons to ensure a thoughtful caregiver to client match, which is of the utmost importance.

A diversified avenue of payer sources ensures high quality in-home care is accessible to the communities in which we serve. In addition to standard private pay options, New Horizons is contracted to accept reimbursement funds through Medicaid, the Veterans Administration, and a host of private long-term care insurers.

Call New Horizons today to speak with a nurse and schedule a free in-home care assessment so that we may help you understand how you or a loved one may stay in your home safely, independently and with dignity.
... Show All

Reviews

4.2 ( 79 Reviews )
review users
Wayne B_11
February 27, 2023
I am on oxygen and I can get around now. It has made my life a lot better. I like my caregiver. They sent me a substitute and I really liked her and would like to have her prominently.
review users
Mary Jo S_2
February 08, 2023
I was diagnosed with cancer, so I had to give up driving. I feel like a normal person with them. My homecare is tailored to me.
review users
Roy P_1
February 08, 2023
I do not think I could do without them now. They are efficient in what they do.
review users
Jody P_1
January 25, 2023
They came twice a week, so they made things better. Some of the caregivers weren't very proactive.
review users
Anonymous_6940
January 25, 2023
They could help pay for the caregiver. I like their response time.
review users
Anonymous_6856
January 23, 2023
It has helped me the most by doing errands for me when I was super sick. I would like for them to be quick to get me a caregiver.
review users
Anonymous_6903
January 12, 2023
They have provided happy people. They have good workers.
review users
Eda Mae H
December 29, 2022
She cleans the house very well. They let me know when the caregiver can't make it.
review users
Anonymous_6765
December 28, 2022
He enjoys it when they come, and he has a regular caregiver. There have been many days when they couldn't find anybody to work.
review users
Shirlee F
December 22, 2022
Sandra, our caregiver, is pleasant and confident. She looks for things. We're happy. Our caregiver does a great job.
review users
Tiffany S_2
December 09, 2022
They have really listened to what my needs are. I think their customer care is amazing.
review users
Richard K_21
November 22, 2022
They do all my shopping and clean my house. I would tell a friend they are good people.
review users
Anonymous_6663
November 22, 2022
They do some things that I am not physically capable of doing. It has been greatly helpful to have the assistance and they have friendly staff.
review users
Catherine L_6
November 08, 2022
They could have done more for me. They could get older caregivers which would be beneficial to people.
review users
Gladys S_4
October 28, 2022
They have made my life easier by because I can depend on them. I like that they are dependable.
review users
Douglas P_3
October 20, 2022
They can actually give us medication that would help. I should be allowed to get the phone number of my caregiver.
review users
JoAnne L_1
October 11, 2022
They have provided excellent communication, and they take care of physical and physiological needs. I like their staff, and they keep us well-informed.
review users
Jenee M
September 29, 2022
I can't think of anything. They should improve in their shifts.
review users
Anonymous_6508
September 29, 2022
I need someone to monitor me incase I fall. They are consistent.
review users
Christina K_3
September 28, 2022
I don't interact with them. They are very organized and have a good quality of caregivers.
review users
Jerry M_15
September 27, 2022
They do everything my dad asks them to. I like that they communicate well.
review users
Erika H
September 12, 2022
They have tried to keep the caregivers the same when possible. The agency could improve scheduling and training.
review users
Ida W
August 24, 2022
They do things without arguing. They are nice people and are a good help.
review users
Duane F_1
August 17, 2022
They help me feel comfortable and they keep things clean. They're amazing workers. They take good care of me.
review users
Vickie M_3
August 04, 2022
If I didn't have Ashley, I'd probably fall apart. I find their lack of staffing frustrating. I have no faith in their staffers. I have one caregiver for most of my hours, and when she isn't here I don't think I'll have people, because they're understaffed.
review users
Lucia W_1
August 04, 2022
I'm not sure how well trained our caregiver is. The first person we've had isn't going to work out, and we'll have to find someone else.
review users
Tad D
July 21, 2022
They have made it positive by talking to him. It is very personable. I like that they are very informative. They put him on a hold list because he is in a rehab facility right now.
review users
Herbert S_5
July 08, 2022
The helpers are all wonderful and I am happy with the ones I have. I would like to see improved by calling when help isn't available.
review users
Richard S_43
June 27, 2022
They could make the experience more positive by spending more time talking to him and getting the few things that need to be done taken care of on a daily basis. Some days are better than others. They could be better at having their employees show up when they are scheduled to. They could have a better plan for when they do not show up.
review users
Kathleen S_16
June 09, 2022
They cook and clean. I like that it's in town.
review users
Anonymous_6186
June 09, 2022
It would be nice if they could be here to get the laundry done. I would like to see more knowledge in the caregivers and flexibility with the hours.
review users
James P_27
June 09, 2022
They make me feel good. I like it because they always ask if I need anything. They are friendly.
review users
Mary K_37
May 20, 2022
The caregivers that they have provided us are wonderful. Their communication skills need to improve between the office and the client or the family. That is the admin side of things, not the caregivers.
review users
Gayle S_2
May 20, 2022
They helped with giving me physically therapy everyday which is what I needed. My caregiver was really good because she helped with bathing me.
review users
Della M
May 20, 2022
I know they care about me because they gave me the help I needed. They would check in with me frequently.
review users
Anonymous_6082
May 09, 2022
There needs to be more done than just sitting and talking. They need to help me and not just sit down and play games.
review users
Tia N
April 27, 2022
I guess one of the problems is that there wasn't an ongoing caregiver so it was kind of stressful. They are very nice, polite, and humble.
review users
JoAnne B_2
April 27, 2022
I like that they keep me informed about what is going on. I would like them to train their people on how to clean a house.
review users
Norma B_6
April 12, 2022
The caregiver meets our schedule. We have a very good caregiver. She is efficient and a hard worker.
review users
Mary L_58
April 12, 2022
They could make sure someone is here every day. They send quality people.
review users
Martin R_3
March 17, 2022
The agency helps me with the transfer to the wheelchair. I like that the agency had an interest in the clients and send very helpful people.
review users
Terry S_13
March 10, 2022
They helped me at a time of dire need. I liked the way that they behave and they are professional and so kind to us.
review users
Darell D
February 28, 2022
They've made my experience positive by providing me with amazing caregivers. I like New Horizons In-Home Care Solutions because they're always on time.
review users
George L_11
February 24, 2022
They do the laundry and wash the floors. They are friendly and they do a good job.
review users
Anonymous_5794
February 16, 2022
They give me peace of mind when I am at work. They could have more staff. I know it is hard right now but that's what we need.
review users
Pam L_12
January 27, 2022
The folks have done everything that I have asked them to. I would like to see some greater continuity in the assignment of caregivers.
review users
Anna H_5
January 25, 2022
Having more staffing. Staffing is hard but we have issues getting adequate staff out here.
review users
Anonymous_5590
January 14, 2022
Over all its very good. They help with things like going on walks. Sometimes they do light house cleaning. I really like that they have sent us really good caregivers.
review users
Ronald A_2
December 29, 2021
They could have continued to take care of him. They could help with a problem. I asked to have a conference because he was falling, but the just said bye and that they were not even going to try to help.
review users
Anonymous_5557
December 23, 2021
She helped me cook. I liked my caregiver a lot. She was really nice.
review users
Andrew H_4
December 21, 2021
They way they've helped me the most is by helping me recover with physical therapy, after the accident I was in. I like New Horizons because they do what they say they'll do.
review users
Ingrid P
December 21, 2021
I look after my wife from 6 am to 9pm, then New Horizons comes so I can get some sleep. I would not be able to do this without them. They do a good job at getting somebody that can give us enough hours. They always make sure we always have somebody.
review users
Anonymous_5487
December 16, 2021
It's really helped me. I've been going through chemo and they've been helping me a lot. I like that they're right there, they do everything you need them to do. They seem like good, nice people.
review users
Dan H_8
November 19, 2021
It makes a big difference to have another set of eyes. They see things when I cannot be there. I like that they can get the job done on time and get people to come out to us.
review users
Hundley B
The services make my life better, no doubt about it. The agency could have their staff a trained a bit better.
review users
Carolyn B_28
October 15, 2021
They have listened to me when I have concerns. They are very thorough with the care they provide for me.
review users
Courtney A
August 26, 2021
The substitutes do not clean correctly, and it stresses me out. Sometimes things will go missing. It is a lot financially and causes a lot of stress. The caregiver I have now is amazing, but a lot of them still need a lot of training.
review users
Cameo P
August 12, 2021
They could allow me to choose the caregiver that I want to. They could improve their communication for me to better recommend them.
review users
Tonya C
August 12, 2021
They need to send out daily caregivers who are permanent. They need to find more permanent caregivers, and be able to fill their shifts easier with more consistency in caregivers.
review users
Richard H_41
July 19, 2021
I need help with bathing, doing dishes, and cleaning the house. They're pretty lazy.
review users
Rita H_3
June 30, 2021
The caregiver had no idea what to do. They sent someone with no experience whatsoever.
review users
Francis W_2
June 18, 2021
They are careful with him and they watch him. We like the caregivers, they know what to do for us.
review users
Jack B_6
June 14, 2021
They've made my life easier by taking care of him so I have a break. I would tell a friend that they care about the patients a lot.
review users
Anonymous_4836
May 06, 2021
They could provide trained caregivers that are vaccinated. I would like them to improve their ability to cover shifts like they promised.
review users
Norma L_5
May 06, 2021
Ashley my caregiver takes good care of me, she's very dependable. I am doing very well and I am well taken care of.
review users
Daniel C_7
May 05, 2021
We hired a housekeeper some time ago, but she gets overwhelmed, so they come in and take care of me to ease her burden. They have a staffing problem, they don't have enough good people working.
review users
Joyce S_19
May 05, 2021
She gets outside communication. She is making friends with the outside caregivers. Some of the communication is ineffective and the workers could use more training.
review users
Richard D_24
April 02, 2021
They are dependable. They are organized.
review users
Timothy S_3
April 01, 2021
My caregivers and I went on walks. My last two caregivers loved to walk. They are honest. They call early in the morning to tell us a caregiver isn't coming.
review users
Doreen E
April 01, 2021
I have the same three people most of the time. It gets me annoyed when they walk in and ask what they have to do when they have a regular routine. They don't take too long to replace someone if they cancel.
review users
Anonymous_4695
April 01, 2021
The agency is very available, understanding, and responsive to me and my questions. I made a recommendation for a caregiver and they said they would follow up which was nice. I think the consistency of the care in general and more feedback on how things are going.
review users
Daniel B_6
March 02, 2021
They help me with everything, such as deep cleaning and laundry. They listen to me and give me what I need, they are courteous.
review users
Valerie S_2
March 01, 2021
Rebecca kept wearing her face mask below her nose. I was concerned with having people I didn't know come in and touch my things just because of covid. The one girl Kalina was good, but the rest were not capable of helping.
review users
John D_31
March 01, 2021
She has dementia, so she doesn't remember them, it's different everyday. They are on time, and usually well trained.
review users
Janet P_11
March 01, 2021
She loves to have them come visit. She looks forward to it. Everyone that they send over is delightful and pleasant.
review users
Jan W_1
March 01, 2021
The actual hands on with the chairs and the walkers helped the most. They always had a good line of communication but I would have liked more time per visit. We wanted one on one time with them and didn't really want to hear about them having to leave all the time.
review users
Lucille O
February 01, 2021
They just come on time and do a good job. They always come on time.
review users
Nina V
February 01, 2021
This allowed me time to go and run errands and do other things that I needed. It was wonderful to have the caregivers.
review users
Anonymous_4678
February 01, 2021
They need to work out their communication so that everyone is on the same page when providing care. They really lack communication skills within their own company.
Show all 79 Reviews
Show Less

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care