Norwood Seniors Network

  • 6009 North Nina Avenue, Chicago, IL 60631
  • (773) 631-5673
  • 4.7 ( 100 reviews )
  • Home Care

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Description

About This Community
Norwood Seniors Network is here for you. Based in the Norwood Park community of Chicago, we are a non-profit organization that provides comprehensive in-home care, care management, home-delivered meals, transportation, and more. Everything we do is centered on making older adults feel safer and healthier while creating a more independent and secure lifestyle.
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Reviews

4.7 ( 100 Reviews )
review users
Judith K_8
February 15, 2023
They really try to fulfill my request like the services of a certain person, and they went out of their way to fulfill my request. They really try to help me and care about my situation.
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Edna O
February 09, 2023
They help me with things like dressing me and helps make my bed. I like that they're here taking care of me, and I have no complaints.
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Anonymous_6910
January 27, 2023
They help most by house cleaning. They are close by, and I get three meals a day.
review users
Carmella M_3
January 23, 2023
They are very patient with me and take me shopping. I really like the help they send out to me, they are very courteous and help me with a lot of things.
review users
Kirsten d
December 29, 2022
It has been very helpful and reassuring for her kids that she has someone. They suit our needs. They also have been meeting our expectations in terms of what we need.
review users
Marge W_1
December 12, 2022
I couldn't live without these services. They are exactly what I was looking for. They've sent me wonderful helpers.
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Amanda g
December 12, 2022
I appreciate that they are engaging with him in conversations. We like some of the specific caregivers, and we like how they are with my grandfather.
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Anonymous_6655
November 30, 2022
The caregivers are on time. I am not sure what they could do better and I have no problems with them.
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Connie _3
November 23, 2022
They are high quality and responsive. They are very professional and kind.
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Sue J_12
November 21, 2022
It helps our entire family and keeps her safe and happy. No matter when I call, they are always there to help.
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Ron N_3
October 20, 2022
The most important thing they do is match good providers for the care. They have good providers.
review users
Cheryl B_18
September 23, 2022
My experience has been positive by just being helpful to me. I like them because they are friendly and efficient.
review users
Patricia D_11
September 16, 2022
The agency gives me a caregiver 3 times a week. I like this agency because they are reliable.
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Anonymous_6405
August 25, 2022
Before caregivers are sent to his home, I'd like to talk to them. I like the delivery of food.
review users
Anonymous_5096
August 18, 2022
Transportation to doctors' appointments helps us a lot. I like they are very responsive when contacted.
review users
Anonymous_6200
June 29, 2022
My husband doesn't do much, and I need to get the groceries, so I usually leave the house when they are here. The people that come here to help us are very good people.
review users
nanct E
June 28, 2022
They always check in with the caregivers and see how well were getting along. The agency is well-organized and directed. They have excellent service.
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Marcy D_2
May 16, 2022
They have aided in the client's needs and are efficient. I like the compassionate care and the communication.
review users
Arden S
April 23, 2022
The agency tries to get the people that I like and enjoy. They have seen everything and they know me.
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Joanne D_2
April 15, 2022
The caregiver is helpful with things I can't do. The caregiver helps me walk better. I like the person they provided for me.
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Joy R_1
March 23, 2022
They've made my experience positive by letting me stay at my house. I like Norwood Seniors Network because they answer my calls promptly and they've given me a wonderful.
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Anonymous_5584
January 21, 2022
The services have made my life easier. The agency sends out good caregivers.
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Joe K_7
November 24, 2021
The agency are quick to respond to our needs. I like their responsiveness.
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Anonymous_5316
October 25, 2021
They need to interact with her more and be more engaging. They make her a sandwich and toilet her. I like that they seem responsive when call.
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Jeanette-- M
October 22, 2021
They send good help. I like their ability to help me obtain help.
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Paul n
August 26, 2021
The caregivers that are not so good a match are not very good at changing diapers, and they cannot cook food we like very well. They are on their phone more than they need to be. They need to have more caregivers. We know that things are hard right now.
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Melanie B_2
July 29, 2021
They reminded her of what to do everyday. We have never had complaints with them.
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Marie T_4
June 07, 2021
They are helpful by watching my mom while my dad runs out to do errands. I like that they are very caring.
review users
Julia K_4
January 26, 2021
It is fantastic and such a relief to be able to get out for a few hours a day knowing that mom is comfortable and taken care of. They are very local, they have provided care for our dad and our mom. We have received excellent care and they provide the services that we need, even if it's last minute.
review users
Arlene M_1
January 14, 2021
They do things I have trouble doing for myself. The people have been very good and help me. I appreciate that.
review users
Charleen B_1
December 15, 2020
She is very happy with them. She needs their help with doing generally light housekeeping. They are wonderful and take care of my sister.
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Corrine P
December 04, 2020
They keep me informed. They communicate with me. They are responsive.
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Mary H_89
November 16, 2020
It is a good impact. They help her get cleaned, with her hygiene, getting her medications, and getting her on the toilet. They take care of what they have to do for my mom's health care.
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Rae P
November 03, 2020
They are always there for my mother and they have great communication with me. They are attentive to my mother and and have great communication with me and update me on things I need to know.
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Tom B_12
October 14, 2020
She is starting to get confused, so it has really been a help. She just still has her faculties, but it works out well. They are pretty amicable and straightforward.
review users
Sandra E_1
August 03, 2020
The caregiver has been able to do things that we can't do because we're not always there. I've gotten good communication from the staff regarding my mom's care. I've gotten good communication with the caregiver.
review users
Cecile S
July 01, 2020
Norwood Seniors Network has helped the most in preparing meals for me. I like that when I call Norwood Seniors Network, they were very helpful. They really want to help you.
review users
Marcia K
June 03, 2020
I don't live with the client so it gives me peace of mind that they are being taken care of. The client has been sick with the virus and the caregiver has been so devoted to her. They provide constant care and take responsibility to ensure we get care.
review users
Rosemary D_7
June 01, 2020
They are good companions. I'm able to talk to somebody, we get along and things are agreeable. The care is good, they are very helpful, and they go out with me in the care.
review users
Helga--wife
May 06, 2020
I can rely on her. She does a good job. The caregiver has always been very punctual.
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Martha S_10
May 04, 2020
They are willing to come in here and do anything to help me any way they can. They help me feel more secure. They are very caring, very supportive, and willing to do anything.
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Allison G_1
April 02, 2020
It helps me to know they have someone with them to be there if they need anything. They do a great job, they have really nice caregivers.
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Joan K_2
April 01, 2020
They helped the most by pairing us with a caregiver that was efficient and a friend to my husband. I liked that they were very friendly people on the phone and had great services from the caregiver for four years.
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Joann B
It helps out with a lot of the daily chores and the things they cannot manage anymore. I come when I need to take them to appointments and it gives me peace of mind. They were really quick about coming out and evaluating things making that professional and the person we have is great.
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Joe s
March 05, 2020
They keep my mom on her medications. They could report issues to me quicker.
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Stella M_1
March 03, 2020
They are very friendly and interested in my condition. It's very nice and helpful. I appreciate what they do. The people are very nice. The service is good.
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Ralph P
January 03, 2020
They do day-to-day tasks, like cooking, cleaning, and personal care. They are local.
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John K_19
December 09, 2019
I am feeling better now since I have been at the place. They seem to pay a lot of attention to the patients, and the food is nice. Everyone seems to be nice.
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Marianne J_1
November 11, 2019
They help with daily meals. I like the variety. They have all different kinds of things that they do in their organization.
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Daniel D
October 22, 2019
She is here with her once a week, and it is very good. I like that they will come up and call when they are scheduled. The caregiver is also very good to my mom.
review users
Karen N
October 09, 2019
They need to find a good match for her with her caregiver. They are reliable.
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Jim C
August 14, 2019
It is very positive. The service fills its function, and the work is very good. They are good because they do what they say they are doing.
review users
Robert S_8
July 03, 2019
Most of the caregivers do very well. Occasionally, we get a sub who isn't trained, doesn't know what to do, and doesn't care for her very well. I like the service they provide.
review users
Stephen S_12
June 03, 2019
I'm not in the same state as my dad was, so it was a relief to me knowing he was in good hands. If there was anything going on with him, Norwood Seniors Network staff would let me know. They're very flexible. The hours are flexible. They met the requirements that he had. The staff has been wonderful.
review users
Jerry L_4
June 03, 2019
They have too many new people. She liked having the same person. They could be more consistent with caregivers that come to the home.
review users
Pauline K
April 04, 2019
It was some what helpful. They communicated with us and let us know what is going on. We aren't close so I was relying on them to be the eyes and ears, but we didn't hear anything until there was a crisis. I would like to see communication improved because they were really poor on communicating. I had hired them and asked for simple things like a status report on my loved one, and we never got it. I would not recommend them, and I am surprised they are accredited.
review users
Clare K
April 03, 2019
Their caretakers are wonderful. I have gone through three and I have the fourth one now. One I had was a very kind woman, the lady I have now is also kind and pleasant to be around. If I had the money I would keep it, but I cannot afford them. The meals were okay.
review users
Bill P
The ones that were good made life easier because I didn't have to be there twenty four hours a day. They could have been more attentive. I've had good and bad experiences. There have been excellent and poor caregivers. The day my father had the stroke that killed him, I wasn't contacted until late in the afternoon and there was a five hour gap in the time he showed signs of it. I was very interested in knowing what they were doing for five hours. I would advise anyone to be there at least initially and make sure you are getting your money's worth.
review users
Anonymous_1635
March 06, 2019
The services help me with transportation, personal hygienic needs, and with housecleaning. They are very caring, and I like the caregiver they send me. The caregiver is wonderful.
review users
Carol G_8
March 04, 2019
They were always there so that she wasn't by herself. They were just providing companionship, and they did a good job. They were flexible with their services because my mother lived in another home, and they still came and saw her.
review users
Anonymous_1478
February 14, 2019
They give my loved one some companionship and someone talk to. They have enough people to operate successfully.
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Janet H
February 08, 2019
They did chores for me in the house. They care was excellent, but the prices were too high for me. If you can pay, they are wonderful.
review users
Joanne P_5
January 22, 2019
They had as good of an impact as they could have. They made sure that she ate. They assisted with housekeeping and daily living. The caregivers that they sent out were fantastic.
review users
Martha T
January 11, 2019
They have provided someone to go visit my mom on the weekends when I'm not able to. They are very good at following up and understanding what we need.
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Charlie C_1
December 08, 2018
They can have a better impact by having more communication. They are conveniently located, and they have concern.
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Anonymous_902
December 03, 2018
They're taking care of me, and I have someone coming every day to see how I'm doing. They come every day and they can be depended on.
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Jim V_2
November 06, 2018
I have comfort in knowing my mother is being taken of. They hire very good caregivers.
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Marilyn F_3
November 05, 2018
I could not do it by myself. I get help with bathing and dressing. She notices stuff and points things out to me. The caretaker is very good and she works with me as a team.
review users
Anonymous_146
October 12, 2018
In the beginning, we had bad experiences, but we had to get our loved one ready to receive care. They are flexible with the schedule week to week. I've noticed the caregivers they send are very young and not very experienced. My loved one needs someone to watch over them, and we would like someone that is closer to their age.
review users
Sherry/Ron B
She needed them in order to get around. Without the help, my mom wouldn't be able to do the things she wanted to. The people they sent were very accommodating and trusting. My mother was comfortable with them.
review users
Nicole K_1
September 04, 2018
They provide transportation for him to go see his wife a couple of times a week. They seem to really care about my father and I would recommend it to anybody who needs the care.
review users
Josh M
August 07, 2018
We would like a little more consistency with people following directions, and in doing what needs to be done with my mom's care. They've been helpful with any questions or issues that arise.
review users
Janis G
August 06, 2018
They have helped him the most by being a companion for him and making sure he eats and gets his medicine. I like that if I have any questions, I can call and get an answer.
review users
Karen R
July 16, 2018
They help me the most by going grocery shopping. I never tried any other companies. They have patience and they are willing to help me.
review users
Tammy
I don't have to check up on my aunt anymore because I know that the caregiver will be there for her. I like how dependable Norwood Seniors Network is.
review users
Elizabeth N
July 03, 2018
The first caregiver that my sister had didn't click. The other caregiver that she had they clicked and they would go out and shop together. She was very well trained. The caregivers didn't get much training and there was a higher turnover. They had caregivers that didn't get screened well.
review users
Rebecca D_2
May 18, 2018
Helen was a life changer. She became part of the family in such a short time. The people they have found do this for a reason and not just a job. They have kindness, generosity, and constant communication. Sometimes the personalities of the people they provided weren't good and then they were able to find someone who worked better for my dad the very next shift.
review users
Joan H
May 10, 2018
If it weren't for the services, I would be in a nursing home. I don't want to go into a nursing home as a patient. They have a very caring staff. They keep asking me if I'm alright and if they can do anything for me. They ask me if I need things. They're very solicitous, concerned, and involved.
review users
Carol G
May 03, 2018
Very seldom is my loved one left alone, there are lots of activities going on so that's great for her. There's constant contact with employees. My loved one has short memory loss so the attention is great, it makes a difference for her to talk with someone.
review users
Carmella M
April 04, 2018
I was very lucky and I got a perfect match for my husband. The service not only made life easier, it enriched it as well. My husband never would have been able to continue his favorite activity without his caregiver.
review users
Chris H
March 29, 2018
We were happy with their service because we liked the people. We had a couple of different caretakers come, and we were happy with all of them. We had no bad experiences. They helped out because somebody was there with my father-in-law when we couldn't be. They helped with laundry and errands as well.
review users
Bill
The service from Norwood Seniors Network has been pretty good. The caregiver helps my dad with housekeeping, provides assistance and company, cooks for him, and things like that. It's been good overall.
review users
William M
January 03, 2018
They are very personable and conscientious. They deal with my loved one at her level and they are able to fit in with her. It has made my loved one feel comfortable.
review users
Donna P
December 06, 2017
I would tell someone that when you have an aging parent, Norwood Seniors Network is the number one resource to go to. They will satisfy all of your needs, and if they don't have the services you need, they will do research for you to find those services somewhere else. The quality of the client's life has actually gone up because of Norwood Seniors Network. He likes his caregiver, and he looks forward to her coming.
review users
Meghan V
November 14, 2017
Norwood Seniors Network is really responsive. They have good people working for them. They are easy to contact if a problem arises. The caregiver was there to care for my mom. It was a huge burden lifted to have someone to care for her.
review users
Eve Z_2
October 10, 2017
I'm very satisfied with Norwood Seniors Network because they help me and my caregiver helps me an awful lot. Norwood Seniors Network has made my life easier for me because I have bad legs, and I can't get around like I used to. They take care of everything for me.
review users
Lynn G_6
October 06, 2017
I would tell a friend that in the several years we received care from Norwood Seniors Network we have never had any issues with them. Norwood Seniors Network has made life easier by providing company for my dad and in making sure he is showered, clean, and healthy physically and emotionally.
review users
Patricia M_2
September 22, 2017
I would recommend Norwood Seniors Network because I am very happy with the services I have gotten. I have been with Norwood Seniors Network for about 8 years now, and they have made a big impact on me.
review users
Eileen K
September 13, 2017
The people that have been taking care of my loved one are really good. My loved one has somebody with him during the day to help him out with whatever he needs.
review users
Wayne W_1
September 05, 2017
Norwood Seniors Network has caring and professional people. I know my mother is safe and that things are getting done around the house. We have confidence in the people who are helping her.
review users
Anonymous_418
August 23, 2017
Norwood Seniors Network has been fine for us. I think it is important for a family member to be present to meet the caregivers when they come. The most important aspect of my loved one's services is the supervision they receive for their daily needs and getting them active. If my loved one's caregivers weren't there for them, they would lay in bed all day with some needs getting looked over by others that are around my loved one.
review users
Beverly B_3
Norwood Seniors Network usually sends very good people to my house. I cannot speak for the other caregivers that I have not worked with, but based on these people I have had, they seem to be good, reasonable, and efficient. The caregivers follow instructions to the letter, and they are very efficient and friendly in my home.
review users
Nancy G_4
July 20, 2017
Norwood Seniors Network has been very good. I have had no problems with the caregivers, and they have been cooperative and helpful. The caregivers have helped me out a lot, and they give me a break.
review users
Audrey &
I think each person has to chose the care based on their particular situation but I would say that someone should definitely check out Norwood Seniors Network. Norwood Seniors Network met all of the client's needs, but whether she felt that it was enough is another question.
review users
Laura K_1
June 06, 2017
I would tell my friends that Norwood Seniors Network has different caregivers. Some I am more pleased with than others. The service takes away some of the burden from me in taking care of my father.
review users
Mary Margaret G
June 06, 2017
Norwood Seniors Network has worthwhile services. All of the people at Norwood Seniors Network are very good. They got me walking twice after I lost my ability to walk from fracturing my hip.
review users
Steve H_2
June 05, 2017
I would tell a friend that Norwood Seniors Network does what I expect them to do for me on a daily basis. Norwood Seniors Network has made life easier by taking care of me and by doing what I want them to do.
review users
Cathy C
April 05, 2017
I would tell someone that Norwood Seniors Network has sent out very competent caregivers. The caregiver makes my life better because she does a nice job taking care of my mother.
review users
Lenny K_1
March 07, 2017
Norwood Seniors Network is very tuned into the everyday requirements of the seniors they work with. The services make it so someone is there to take care of the client's daily needs. It keeps him safe and provides him with companionship.
review users
Carol H_4
February 17, 2017
I would tell someone that the staff at Norwood Seniors Network is very empathetic. It made us feel more comfortable knowing that Marjan was being well taken care of.
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