SYNERGY HomeCare of Chicago

  • 1802 West Berteau Ave, Suite 202 , Chicago, IL 60613
  • (773) 868-3183
  • 4.7 ( 81 reviews )
  • Home Care

Related Costs

Description

Reviews

4.7 ( 81 Reviews )
review users
Anonymous_6950
February 15, 2023
They take care of her so I can do things on my own. I suppose they need to pay their help more so that there isn't so much turnover.
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Robert F_12
February 09, 2023
They help with cleaning. They help me into the chairs. They look after me. They have people do stuff for me, but they look after other things too. They see things I need, like a different chair.
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Samuel H_5
December 28, 2022
It has been a good help to me and my husband. I would recommend them because I like the young lady that comes here.
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Anonymous_6754
December 07, 2022
They manage the caregiver. They're always there when I call.
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Anonymous_6652
November 07, 2022
I am ambivalent about the intrusion on my privacy, so it's been good sometimes or bad depending on who shows up. They are friendly people, which I really like.
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Bridget B
They give me and my mom a good quality of life. I like the services they provide.
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Marlene S_10
October 05, 2022
I am 2000 miles away from the client, so it's good to have someone there to care for her. We had a difficult start, but the client is very happy with her caregivers now.
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Pat M_9
September 09, 2022
Their matching is good, they always send the perfect caregiver. I like their communications, they send me the perfect caregivers.
review users
Anonymous_6490
September 06, 2022
They could wait until the background checks come back before they send the caregivers to people's houses. They could check on their clients more frequently to make sure they know what the caregivers are doing. I think the staff needs to be re-trained to listen to the clients and not be on their phones all the time. I think they need to pick out a better quality of staff.
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Charlotte N_1
August 18, 2022
They pay attention to what my needs are that day. The care provided is consistently good.
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Helen D_9
August 01, 2022
It helps when they are here. The caregivers are nice, they understand, and they do what you ask them to do.
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Tom B_21
July 27, 2022
They clean the house. They make the bed for me. I have been disappointed in a few instances with caregivers they've provided.
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Anonymous_171
July 05, 2022
They're pretty agreeable and flexible to my needs. I've been with them for several years and I've liked dealing with them.
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Lisa G_20
June 21, 2022
We need someone there since my mother is not self-sustaining, so this kind of service is not optional to keep the client in the home. They seem to have good quality caregivers.
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Anonymous_4958
June 14, 2022
They've worked with me to find the right caregivers. I think there is quite a range of capabilities. There isn't a standard you can expect.
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Martha C
May 24, 2022
They helped me sign up to vote by mail and have taken me to target when I needed things. They have been really flexible. I like that they have high-quality caregivers.
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John G_40
May 13, 2022
They've provided normal living services. They're responsive and professional.
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Anonymous_5333
April 15, 2022
I go to the bathroom a lot and I can always count on their help to get me there. I like SYNERGY HomeCare because they send qualified home care people. I have had a few mishaps, but I like them for the most part.
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Anita L_9
April 04, 2022
They are doing everything I ask them to do. I really like the young man taking care of my husband.
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Sandie O
March 17, 2022
I'm able to have my own personal time and my dad has a bilingual caregiver. They could have better communication. The owner did not respond to me.
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Anonymous_3270
March 03, 2022
They take good care of her. I like the president of the agency.
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Judy R_12
January 18, 2022
My mom needs 24 hour care, and it's not affordable. The agency is great but pricing is high.
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Olga T_1
December 02, 2021
The agency communicates well. I like that they are responsive.
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Arthur H_4
November 19, 2021
Without them, my mom would have to go into a home. SYNERGY allows her to stay in her own home. SYNERGY HomeCare has high-quality caregivers and is flexible in scheduling and meeting my mother's needs, despite her being 90 years old.
review users
jnh
October 26, 2021
Synergy is taking care of my Mom. The level of care she requires is increasing with time and they are there with the flexibility and skills to meet the demand. Their expert care is what has allowed my Mom to stay in her home safely which gives her a sense of independence which is most important for her. I highly recommend Synergy! Jnh
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Margaret H_9
August 03, 2021
People choose when they are able to work and I need them when they don't work. They are very nice and their caregivers are caring.
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Lila S
July 26, 2021
The caregivers are very wonderful and helpful, I wish I could have them more come more often. The caregivers are very considerate. I highly recommend them.
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Mary J_39
June 22, 2021
It has made life pleasant and has made life possible! I liked their immediate responsiveness.
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Judith C_8
May 06, 2021
I like the consistency of care. I like the consistency of care and the ability to communicate about staffing. I have recommended them before.
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Joan B_18
April 30, 2021
The caregiver was very helpful. She was young, agile and able to help me. She always does things with a smile. I like their communication.
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Alexandra H
January 11, 2021
They have been a huge help. They are able to accompany her to doctors appointments. There is good quality of services. They are flexible in accommodating for doctors appointments. We needed a bilingual caregiver. She is very kind and takes good care of my grandma.
review users
Anonymous_1762
January 11, 2021
They allow me to remain independent. I like that the people they have provided have been good quality and the owners of SYNERGY are easy to discuss things with and easy to work with.
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Anonymous_4462
January 06, 2021
It varies with every caregiver and the caregiver we have now is excellent. I like that they are pretty reliable with getting people here.
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Heidi L_1
December 04, 2020
I cannot move and so they are able to feed me and do everything else for me. The people that they hire are really excellent at their job.
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Lorri W_1
December 04, 2020
They are very reliably and flexible. I like the caregivers.
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Annelore C_1
November 18, 2020
Nothing is perfect but I would give them a ten because it has always been very pleasant. The personal care we get from everybody there is good. They always try to do their best and make sure we get everything we need.
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Allene W
November 06, 2020
I need the help and they provide it. Have more consistent workers.
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Lorraine M_1
October 28, 2020
We don't use them all the time, but they are there when we need them. They communicate with me. I like that they are available when I need them.
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Gail T_2
October 22, 2020
If the people they send out don't work out, they will find someone new to send out.
review users
Tom K_2
October 13, 2020
The caretaker of SYNERGY Home Care sometimes has a little bit of free time. I would like her to do a little more. When Tom is at work, he can't tell her what to do, but she could clean up the area a little. I like that the owner of SYNERGY Home Care is very attentive. When I write email, he gets back to me right away.
review users
Natalia M
September 23, 2020
I feel they are as nice as possible to their clients. I have noticed they are trained well. I like that they are personable.
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Lee M_6
September 08, 2020
They take good care of me, they make me food. The caregivers are all great people.
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Evadney S
July 27, 2020
I am doing awesome. I have 2 caregivers that are like family. The leaders are family friendly and if things do not work with the care person, we can work things out.
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David M
June 24, 2020
It was very helpful, it gave me a break three times a week where I didn't have to worry. They have been very good, they have never sent an incompetent, unhelpful caregiver.
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Carol (
June 05, 2020
The needs of my relatives are being met. They have provided very good quality caregivers.
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Arthur H_7
March 05, 2020
They give me transportation to my physicians. They communicate quite well with me.
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Angela T_2
February 25, 2020
I like that their care plan is online. I can see who is covering and I can see pictures of the caregivers. This is important because I live far away. They are very available to talk, and they are good at reaching out to the family.
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Mae B_1
February 14, 2020
They go out of their way and make everything easier. I like that they are easy to talk to and explain everything.
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Camile W
January 22, 2020
It fills the void that I wanted it to fill. They could follow through on their commitments that they made when we decided that we would go with the company. They could have more follow through of what they commit to. They say they would track the client's progress through the portal. That has not been necessarily done on a consistent basis. There is not any real accountability about them doing that.
review users
Angelo C_1
November 21, 2019
They are there for me so I can have time for myself and for work. I don't have to stress about the care or for my father's well-being. They are sincere and they are there to help me. I feel like they care about my needs and helping me and it is not just collecting a check. SYNERGY is the best company out there hands down. I have been to other companies and they are not as good.
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Evelyn A_1
October 25, 2019
The whole mission was to keep our young man engaged, and our caregiver does an amazing job. They are responsive and listen to what people need. They treat people with respect.
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Sarah R_5
October 17, 2019
They send us hard working qualified people. I am very happy with the people that they send. I like that they are very responsible for what they say, and they do what they promise.
review users
Anonymous_2652
October 07, 2019
They could have more interaction with her. They should be able to have a few caregivers that I could interview and then choose which one would I want.
review users
Barbara
Our experience with SYNERGY was fine and has been very positive. My husband has had some difficulties and they've been very good at working with them. We have a very good relationship. My husband had to be in the hospital, and they were able to work with me through the fact that he had to go in. They assist my husband with his main issue on mobility, transferring and things like that. The caregivers are very caring and very good with him and they're very aware of his needs. They work with him and even exercise with him. The billing is fine. I already have recommended this agency. I have heard some terror tales with other agencies, but our experience has been positive.
review users
Anonymous_2502
September 25, 2019
I think that they whole process of modifying the caregivers' hours is difficult. I think it would be nice to just be able to do it on the website. At the beginning, we didn't have a lot of options because we needed care really last minute. It would be nice to have more options among caregivers.
review users
Gale G
August 30, 2019
We all work, so it's given my mom independence to do things. They keep in touch, they're hands-on, they call back, and you get the same people for the most part. The owners are involved.
review users
Kevin F_2
August 27, 2019
When I go to work, I know that he is in good hands. They are responsive, and they provide excellent caregivers. I couldn't be more satisfied.
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Zach W
June 28, 2019
Their good communication is a big thing for me. They are very dependable, and if the caregiver is late, they will notify me right away.
review users
Aphrodite (
May 24, 2019
It makes caring for my husband much easier. They have a very personal touch and have confident people.
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Curt S_2
April 10, 2019
The care provider is great, but I do not think she is perfect. They have been very hands-on and diligent with their communications and with making sure everything is going correctly. They provide excellent service and communication. The provider is above our expectations.
review users
Paul E_2
January 25, 2019
They could probably have more frequent discussions with the caregiver and the management to assess the individual care of Clay and to get some feedback on how the individual caregiver can deal him themselves. I would like the communication to be improved and for there to be more cultural integration. There could maybe be a bit more hands-on, elderly care training from the staff.
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Richard M_7
December 15, 2018
They could do more of the things on my list. The person is nice but doesn't do all the things on the list.
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Mary B_51
October 11, 2018
The caregiver assists my neighbor Martha and I. She is able to transport things like groceries from Martha's house to my house. The caregiver has good conversations with me and she gives nice a perspective on what young people are like. The agency offers a variety of services and they are very flexible.
review users
Heidi L
June 08, 2018
I am handicapped and I had to learn how to walk again, then I fell and fractured my hip and they have really helped me out a lot. They are the best in the whole world. The caregivers are wonderful and the owners are hands-on and very involved.
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Jancy L
May 11, 2018
I didn't have to worry that one wouldn't show up so I could go to work. They have good personalities, they're professional, and they're response time is fast too.
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Daniel B
The caregivers are well-prepared, and they provide high-quality service. It helps my mother tremendously, and it helps my siblings and I to know that she's being well-cared for.
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Carol N
April 23, 2018
I like the reliability of the staff and the professionalism. It enables me to go out and gives me peace of mind when I go out.
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Roberta S
March 12, 2018
They do it all and take care of everything. They took all my worries away.
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Roger B_4
February 13, 2018
The owner came over and took care of me and made breakfast for me, and they were good in the beginning. The people they chose were for the most part, terrific. She was a good companion and did not have to be told what to do and did my exercises with me. They were very attentive and always there. There were not any gaps. They were great, helped me walk, and supported me while walking. I was skiddish because I had fallen a couple of times. I never had to ask them to do anything once.
review users
Eleonore P
January 12, 2018
It's not just a business for them, it's like a calling. They do more to assist than is ever expected. Early on, Frank--the President of the company came to our house and put tennis balls on my mother's walker when he noticed that there weren't any. I would have been in a mental institution if it weren't for them.
review users
Vovanti J
December 09, 2017
SYNERGY HomeCare provides reliable care and good workers. SYNERGY HomeCare helps me get dressed in the morning, so it goes a little quicker.
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Frank S_3
November 10, 2017
SYNERGY HomeCare has great care and is responsive to my loved one. SYNERGY HomeCare makes my loved one's life easier by having personable caregivers that are conscious of their needs.
review users
Carl W_3
October 25, 2017
SYNERGY is professional, and the immediate help that I needed was done very quickly and to my satisfaction. The services relieved stress because I get a person who comes in the night, so I didn't have to worry about being there. It was comforting to know that a qualified person was there.
review users
Carolyn W_2
October 18, 2017
I would recommend SYNERGY HomeCare because the caregiver is great, takes good care of me, and helps me a lot. SYNERGY HomeCare is very good because I live by myself and it's nice to have the caregiver come once a week.
review users
Antonio V
September 14, 2017
I would tell others that personnel I've met were excellent. They gather good information and ever. I supposed the services changes because sometimes caregivers change their schedule. My wife has dementia, so SYNERGY HomeCare does their best to find the right caregivers who can stay with us for several weeks.
review users
Elaine B_1
August 15, 2017
I would be likely to recommend SYNERGY HomeCare and I have been really happy with the caregivers I have dealt with. They have been interested in helps. SYNERGY HomeCare has only come once a week. We are being held hostage by the long-term insurance company. The fella who comes on Mondays is great. He is good for him.
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Melody D_1
July 28, 2017
SYNERGY HomeCare is dependable and caring. The first night aide I had was terrible but SYNERGY HomeCare fired her. Some caregivers take too long to come to me when I wake up.
review users
Eleanor F_1
June 22, 2017
I liked SYNERGY HomeCare because they helped where we needed, but there was a few days when the caregiver didn't show up. The services allowed me to do the work that I had to do while someone took care of my wife.
review users
Michael E_2
May 17, 2017
SYNERGY HomeCare provided good caregivers who were like family. SYNERGY HomeCare provided 24/7 care that helped the client with everything she needed.
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Lynn F_1
February 15, 2017
SYNERGY goes out of their way to be helpful. SYNERGY helps me with normal home activities, getting to the bathroom, and going up and down stairs.
review users
classickmama
February 14, 2017
This was my first experience with a home care service and while I felt some initial hesitation, my ambivalence proved unnecessary. The services of Synergy and its employees are more satisfactory than I ever anticipated. The aide assigned me is bright, agile, cheerful and enthusiastic and her assistance invaluable.
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