They help with bathing. I like that the caregiver that we have right now is excellent.

The services are good. We have twenty-four seven care, seven days a week. This agency is flexible.

Our caregiver works with him and his therapist. She drives him and works with him at home. I like that they are really great communicators.

The agency can make our life easier by having continued communication. I like this agency because of their knowledge and expertise.

It was helpful to me. I got to run errands. I liked the people who came. They were very good people.

When the caregivers are not busy with me, they can help my husband do things around the house. I think that is one of the important things that they do. I like the quality of the caretakers.

My husband needed a lot of care when he came out of rehab, so we had a lot of people here helping. They are prompt, they are very professional.

They matched me with a wonderful young lady, and we had so much fun together. I like that they are easy to communicate with.

She does everything for me. I can't do anything. I recommend them very highly.

She just had a mental condition that wasn't satisfied. The caregiver was very caring.

They did some light housekeeping and minimal cooking. They were easy to contact at first but the caregivers needed to be trained better.

They are always on time and have been a big help. They have competent employees.

I like that if the caregivers do it, then I do not have to do it because I can only stand up for about five minutes. I like that they have someone provided everyday.

Most of the caregivers have been nice and good with my mother. I've been happy with the caregivers and they're good about answering the phone.

I like the consistent caregiver. I like the quality of the people in the agency.

Right now they have been doing housekeeping, changing her bed, laundry, and even taking the dog to the vet, but it might be changing to more soon. I like the flexibility they had and the great communication with them, so I would recommend.

It's nice to know my mom is with someone that is going to take good care of her. They're thorough and try to put us with good caregivers.

My dad has Alzheimer's, and he will say he doesn't want them to come back, and then when they do, he loves the companionship. We really like the caregivers.

They have helped the most by providing regular care for my dad when he lived far away from me. I like that they are very reliable for us when we need them.

The most helpful has been lately the last four to six months I have had the same caregiver and I love the continuity. I like that they are always accountable when something good happens.

It allows me to get out of the house. The caregiver was not giving the client a shower.

We have been able to have one consistent caregiver for 40 hours a week which has been stabilizing for the client. Generally, the communication is good. I think they make an effort to be in contact with us about variances with the schedule or questions.

They took care of one of the caregivers right away that we had a problem. I like that they are very responsive and good to work with.

They could maybe do more chores around the house. The agency provided good people who are caring, show up on time.

It gives us an opportunity to get out and do things, knowing my mom is being cared for. The caregivers really do care.

They're hard to get a hold of, so they could better themselves in that aspect. I'd tell a friend that I like that they are consistent.

The agency helps me fill in where I cannot. I liked that they are aware of the client's needs and try to match them according to those needs.

I'm not able to drive so them being able to take me places really helps. I like how inventive they are.

The agency could make my life easier by having better communication because it has been a problem for a while and tell me who's coming and when they're leaving. For me to recommend them more they need to communicate better because I'm never sure who's going to show up on my door and they have sent people on a day when I canceled and they weren't supposed.

The most helpful was cleaning my floors. I like that I did not have to do the service.

At this point they really cannot do much for the client in their condition. They have been very attentive from start to finish.

BrightStar Care could make my life easier by providing the same caregiver more consistently. I like BrightStar Care because they provide good help for the client.

They aren't doing anything wrong. Things are just declining and it's hard to keep up with it. The aides we have are good.

It helps me because if I was healthy myself it would be okay but I have some problems where I could not walk and it is difficult to help. They have screwed up the billing, they give you a table that shows the hours and they put in more hours then they should.

They didn't do that well with helping my mother at all. They didn't do anything to help me.

I was in a wheelchair and had shoulder surgery, the care was conducive to my needs. I like that the people are responsive and had information. They worked as a team.

They do anything that I need done that I can't do. They are always on time and they are very kind.

Mom can be difficult at times but she has never had a problem with any of them and having them there really makes moms day. I like that they are very responsive and they have a large staff.

They have helped us rely on someone else for them, and they helped my mom. They can communicate more with the family and sticking to more of a care plan.

It was not over the top. We did not know what we were looking for. Some of the staff was really good and others were less self-motivated. It was recommended by the advisor at the hospital when we were able to bring my mom home. They did a nice job of responding well. They came out and explained what they were going to do. There were avenues for communication if we had any concerns or questions since we were new to this.

It gives us some relief with doctor's appointments. It has been good, it is difficult to staff and keep people sometimes.

Presley was really good with mom. The aides were good and caring to mom.

They are able to stay in the independent apartment because they are using Brightstar. It also takes a lot of pressure off my sister and I. I really like that lately in the last couple months the communication has been really good.

Whenever I made a request, they followed up on it. They accommodated my needs.

They have been able to go pick up my son from school while I was in school myself. I like that I have been able to call them on different occasions, and they have been able to find care for my son.

The agency could have more training for the caregivers on how to interact with clients. I like this agency because they are super friendly and easy to work with. They do their best to get people to us.

They do the things I can't do! They should let their clients know exactly what is going on, and especially with Covid, tell us if the caregivers have been vaccinated or not.

They were very responsive and got us the care we needed. The management is excellent, they responded very quickly to our needs.

The services were not that great but they did have difficulty on finding people. They were very organized but we needed more and more people and they need to train more.

It makes my life easier because they do laundry and help clean up the house. They are very responsive.

It was pretty critical that I could rely on someone for transportation because I was out of state. I liked the person that was running things. The staff overall has been really good.

The caregiver has made my dad feel comfortable with the service. I like the caregiver we have. She has been terrific.

They provide assistance with transportation, caregiving, and home care. I like their communication.

They could have listened to me and my mom about our concerns. Their caregivers did not help a lot of times. They would sleep.

They help take care of some chores that need to get done. They've had really good caregivers.

Because none of them had the training I had to teach them before I could do my own stuff which cut into my time. I was basically paying them for me to teach them. I realize its difficult to hire quality individuals that are trained for homes. BrightStar didn't supply me with anyone with the training I needed.

They have helped me to be a little more independent. They have helped me improve in my physical and occupational therapy. It is difficult to get skilled people, but I know that is having an effect on them. It has not affected me. The healthcare worker that I have in the morning has been with me since the fifth of December and she is extremely good.

They provide social interactions. They are very focused on helping their seniors.

The agency is helpful by giving me some free time and allowing me to go to work. I liked that they are easy to get a hold of and they communicated well.

They took care of my parents and I didn't have to worry as much. They always sent excellent caregivers that knew what they were doing. I could contact them at any time and they were very helpful.

We asked that they would spend time with her and keep an eye on her. The caregivers were good, and they were very nice.

They've done a good job of what they are supposed to do. They are consistent. They need to be more upfront about the different levels of care they offer.

They are a little expensive. Sometimes I think they have a problem with scheduling. They have been consistent and they have been very good to my mom.

We just didn't have to worry, and my dad didn't have to worry about her falling in the middle of the night. I didn't have to be over there all the time. The caregivers were great.

They needed to show up in the uniform, so that they could be recognized. They needed to do the job they were paid to do.

They provide aides who take care of me. They are always on time. They do what I ask. They are very good at what they do, get right to it and leave on time.

She oversees everything that needs to be done. I like that the person that comes does the work beautifully.

While they were here it was bad. They could have had the people in place that they said they would have. They could perform the way they said they were going to.

They sent the caregiver Heather out here. They worked well with getting the right person in here for my mom.

The gal that comes twice a week is wonderful and the other one is just okay. I would recommend them because I appreciate that they have nice benefits for the staff and they are always timely. The staff is very high quality.

The girls have been very nice to my husband and have conversations with him. They've been lovely. It's nice knowing he will be cared for while I'm gone. I think the hardest thing is that one girl wrote down everything that's to be expected, and the new caregivers don't read what's on the list before they come making me have to go over it all with them before I leave.

I was able to get some sleep at night. They were able to fill the hours that he needed.

They provide the services that I need for my mom. I like how I have a bath aid for my mother. I enjoy their friendship and their services.

They relieve stress by helping me. They send appropriate caregivers. They are dependable and easy to communicate with.

I could relax when our caregiver was here. I love the caregiver who came to help us out.

They made it easier by reducing that burden. They were convenient.

She needed care, but they haven't always stayed with her in the bathroom. She had a fall because they didn't stay with her. They have good communication and good caregivers.

They have made my life easier by knowing that she is in good care while I'm away. I like that they have great people that work for them. I'm not sure if every caregiver is as good as mine.

They take care of him so that I am not only one taking care of him. They let the dog out.

There was a little bit of a disconnect with the medication. If my mother said no, they wouldn't try. Everything seems pretty smooth. We started on the weekend, which made it a little hard to find services. However, they were able to get us the services as soon as possible.

They had good communication with me. They were very personal.

They run errands and do the things my mom wanted to have done. They do what we ask them to do well. They listened well to the needs of my mom. They were reliable.

They are only here once a week. It allows me to leave the house when needed. I like that they are good on communication and they are well trained.

They have basically saved my life. I like the on hand care and the number of aides.

It gave my in-laws peace knowing someone was there in the case of an emergency. There are so many options to chose from, and finding such a great quality company means that I need to recommend them.

They have good communication. They almost over communicate.

Just having someone sitting with her is great, as my mom has dementia. I like that when I bring something to their attention they listen to what I'm saying. I'm just concerned about their execution.

It has helped us a lot. I like that they came and had a meeting with us. They listened really well and set up a schedule that my dad wanted. They showed up on time. Everything we talked about they put in place.

Right now, we're doing fine with home health care from BrightStar Care. They provide companionship, light housekeeping, and meals. Basically, they are able to let me do other things because my wife needs constant care. They're pretty good overall.

They take care of him for me and they make sure that he doesn't fall and they help me around the house. They are really good people and they know what they are doing.

They helped me get her mobile. She was not able to move very much to begin with and they were very helpful in that regard. They were very responsive and the people they sent to the house were good. The lady who put together the contract did very well.

I would consider their services to be necessary and vital. I'm at a distance, but so far, they've communicated everything they've had to communicate, and they've been reliable.

I don't know they could have been more helpful, but we could have had better ideas of what they could do. They were convenient, easy to schedule visits and I liked the people who gave the care.

I look forward to their arrival. They are perfect.

They could communicate a little more. I like their consistency.

They come in and take care of him, so I can go out and do things and get rejuvenated to take care of him The person that they send makes sure that my husband is well taken care while I am not here which is the most important thing for me.

I had them at night. I needed to get rest at night to take care of him during the day. They seem very professional. They are J Code credited. I felt like they had the qualifications.

I hired them to give my husband and I break but two times we had to hurry home because my father was not being taken care of correctly. They needed to give a little more information to the person that they were sending to the home. They needed to give them more up to date information about what my father needed. There were some mishaps because they did not have the right information.

They are kind to my husband who is difficult to take care of. The people they send are very kind and compassionate. The service is always reliable.

There's a different person every other day, but they allow me to recover some time and get things done that need to be done. I'm able to get some relaxation and it frees up my time. So far, I've found the people sent have been very good and things are working out well.