ApexCare

  • 1333 Howe Av, Sacramento, CA 95825
  • (916) 924-9111
  • 4.6 ( 100 reviews )
  • Home Care

Related Costs

Description

Reviews

4.6 ( 100 Reviews )
review users
HopeK
June 09, 2022
Reliable and friendly staff! When my step dad was suddenly hospitalized, ApexCare immediately stepped in to provide care for my mother. I was so impressed with how responsive the staff was, and the level of care provided to my mother. I am grateful that ApexCare continues to provide care for both of my parents. It provides great peace of mind! Thank you!
review users
anonymous29754
March 18, 2022
We have had a fantastic experience with Apexcare. The office staff are always so nice and helpful. They had some problems with getting a caregiver a couple times, but they always figured it out. The caregivers are great too. Very skilled and exceptionally friendly. My mother loved each caregiver who came to help her.
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Jeanett B
They are very nice and kind. The caregiver they send always does their job with no complaints.
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Bill W_15
I have them come on Wednesday's and they allow me to leave and be off for a little while. I have liked the people they have sent out.
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Anonymous_5353
November 18, 2021
It caused a lot of stress between me, them, and my daughter. They couldn't take me to all the places I needed to go to, so it was stressful for me and my daughter as she is very busy. The agency couldn't get help and that was the problem. They just needed more workers and they did say that. ApexCare does not have enough people to service all the requests that come in. I was stood up a couple of times.
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Anonymous_5442
November 18, 2021
I like the people. They are friendly and do things in a timely manner.
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Elroy J
November 11, 2021
There's been a lot of improvement with my loved one since ApexCare came here. The people are much more concerned and much more on the job than the company that was here before. Everyone sent here has a good heart. I like that they have a plethora of people, whereas other companies didn't have enough people.
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Jerry W_8
October 21, 2021
They encouraged him to eat his meals and helped him to clean the house. I think that the girls that came were okay, but it would've been better if the girls were more consistently the same girl.
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Doug N
October 19, 2021
If I don't have them, I don't have a daily life. Out of most of the agencies that I have used, these guys have the highest percentage of people who show up on time.
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Alicia D
October 06, 2021
They could have had a better dispensation of care. I would like to see that they have more friendly customer service and more honest caregivers.
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Diane H_23
September 29, 2021
They have made it easy to get help. It is also easy to make payments and changes. It is flexible and the caregivers have been outstanding. I get service for 24 hours.
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Don J_4
September 21, 2021
The caregiver is knowledgeable and on time and goes above and beyond. They are consistent.
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Nancy P_22
September 02, 2021
They have helped to provide freedom for me to get some rest so I don't get too exhausted as I am the primary caregiver. The people who come have a lot of skills they use. I can get ahold of someone quickly if I need someone. They follow up to make sure I am happy with the care we are receiving and ask if I want anything done differently for the future.
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Mickey M
August 19, 2021
Some of the people that come out are really eager to help, and others sit around and watch TV. They should cut down on the hours that you are required to have.
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Susan S_23
August 12, 2021
I can't drive. They take me to appointments. I like their reliability. They have good contact.
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Trish C_1
August 09, 2021
They listened to what I need and they provided that. I like that they're very professional and they send out great caregivers. I didn't want to do it at first, but they changed my mind.
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Julie J_3
July 30, 2021
The caregiver, after doing what is initially asked of her, could ask for what else she could help us with when she has more time left. The caregivers could be more interested in their jobs.
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John "Joe" W
She makes him breakfast. She also is very kind and caring towards him. They accommodate me. When their person is unable to come they find me a replacement.
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Manwella S
June 30, 2021
It has been helpful for him and all of us. It gives him a chance to be with people other than his family. I like that they have sent people who I like. They work well with our loved one.
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Janell M
June 17, 2021
They gave me a great caregiver to take care of my wife. She is a blessing. It's the best thing they could of done. I like the caregiver. Priscilla. She is awesome.
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Horace C_1
June 17, 2021
They need to have more good providers. They have a personal touch.
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Janet Q_1
June 03, 2021
I don't have to do anything but put out some food, they do everything else. They have all been pretty good. The one we have now, Amaya is especially good because she is soft spoken and she is able to take all the time necessary. She takes her for a walk outside and puts her to bed.
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Anonymous_4831
May 18, 2021
I like that they can change days and hours. I like how they are flexible.
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Margaret F_8
May 18, 2021
It is difficult to have someone you are not used to in your home. They were on the ball. If I had questions they were there to help.
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Stella S_2
April 27, 2021
They change her diaper. We have had a couple of really good caregivers. They have experience.
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Ipsita S
April 24, 2021
My dad has Parkinson's and so the services allow us a little time to rest from providing care. I like the communication of the company.
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Stella S_1
March 31, 2021
They get my mother up, take care of her for two days a week, we actually extended the service because we like them, and I can go to work without having to worry about my mom. We have a caregiver that's here to take care of my mom while I'm working. We have no complaints. So far we're very happy with the services.
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Leonard D_1
March 17, 2021
They fill a void for me on the weekends. The caregiver takes care of exactly what my mom wants her to do. The caregivers are very knowledgeable and caring.
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Patti L_1
March 10, 2021
The services have provided my dad with a caring companion. The agency is good at communicating. That is really important.
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Jim T_3
February 24, 2021
The caregiver that I have is a very good driver. They have always given me good caregivers.
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Mitch B_4
February 10, 2021
It's impacted me and my sister immensely. We have communication between the caregivers. The billing is going good. My dad likes the caregivers.
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Nickey M
January 20, 2021
They help me out by giving me a much-needed break. I like that they come over to take care of my wife for me.
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Jan W
January 11, 2021
When we call and request help we get it quickly. They are able to work with our schedule.
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Deborah V
January 11, 2021
The caregiver gave me the chance to take care of things. They were good with follow through and checking in on us.
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Laura H_9
January 11, 2021
They're reliable and consistent. I like the office staff. They work with our needs with what kind of staff we want.
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Richard M_25
December 15, 2020
The company is there to help me live a normal life, and some people are not able to get out, they do a good job providing that care. They make sure I get my needs taken care of. They are very attentive. They are close.
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Claudio L
December 04, 2020
Manuel was unable to transport himself, and so the transportation provided by ApexCare was critical. I would recommend ApexCare because they provided good services.
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Michael O_9
November 05, 2020
Usually, they sit and watch TV with her while I take care of business. I like that ApexCare has good care manor and that they take care of business. They have no problems at all.
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Debra W_9
November 05, 2020
They give him companionship. They could keep the same person coming all of the time.
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Ed H_4
October 22, 2020
They do everything I ask them. I have a lot of confidence in them. I like the quality of the people that they send. We have had only one since March. Before that we had quite a few.
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Dagmar S
October 16, 2020
I needed a caregiver that day and that helped me out by the end of the night. They were very responsive.
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James L_18
October 08, 2020
It is very helpful to me by letting me do the shopping I need to do. They are very thoughtful and they let us know.
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Jenny C
September 25, 2020
I think that the caregiver's approach is sort of a best friends approach. She just cues off of my mom to know whether to be active or a companion. I like their flexibility and the quality of our caregiver.
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Anna S_4
September 16, 2020
They are prompt, and I always have help. I had a little complication with the billing but it is all straightened out now.
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Lynn O_3
September 01, 2020
The girl that we have now takes no pride in what she does. They need to have better consistency, they went through four different girls and we only liked one.
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Ann M_27
September 01, 2020
They have helped the most in just getting the clients through their daily activities. I like that the company has done everything we have asked so far.
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Leo W
August 18, 2020
They could be more alert. They could be better about training.
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Julien K
August 04, 2020
They hired someone to make it positive. Without the person there, nothing will happen. If there is no one then they will find someone else. I like their professionalism and dedication.
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Diane P_15
July 14, 2020
He can be tedious and obnoxious and Jessie is as calm with him as if he were a normal person. She can take care of him without getting him mad. Never having had any other care agencies, I have nothing to rate it against, but I have no complaints. They have been perfectly accessible to us.
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Joanna M_1
July 01, 2020
We were exhausted. They came right away, it was kind of a last-minute thing.
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Cathy H_11
July 01, 2020
They've made my life easier because I don't have to be with her 24/7. I don't live with her, I live next door. They have been very reliable. The caregivers have been excellent.
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Jeff H_4
July 01, 2020
The people they choose to send here. They treat us very well.
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Terin Y
June 03, 2020
They help the most with being here and letting me get a little wiggle room to get some important things done. I like that they are flexible in terms of always being able to accommodate our situation.
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Ann t
June 03, 2020
The caregivers were very good and the management was very responsive. They were excellent. They worked as hard as they could at finding and retaining good help.
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Ruth S_13
June 01, 2020
For me, it was nice to have someone in the house. They are convenient because they came to my home.
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Joyce B_11
May 13, 2020
She was able to drive me wherever I needed to go. I like the caregiver.
review users
Eleanor "
They helped the most by helping my husband and getting him to exercise. I liked that they were very prompt and that the caregivers that I have had were lovely.
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Donna C_6
May 12, 2020
The services gave us freedom. I like that they are flexible and willing to work with your schedule. The company is a little pricey though.
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Violet R_1
May 04, 2020
The interaction and health care checkups are invaluable to her. It's especially important now because I'm not there with her. They've been very responsive and have kept me up to date on any issues, including billing issues.
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Mary N_13
April 21, 2020
They were there for my mom when I couldn't be there for her. Every person we worked with was caring, kind, and gentle.
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Art S_1
March 18, 2020
They do everything that I want. I cannot ask for anything better. It is wonderful that they take good care of me. They keep everything nice and clean.
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Linda B_18
March 11, 2020
They were always very pleasant with me. They are doing fine. I don't think they need improving.
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Anonymous_3457
March 05, 2020
They just need to let me have the workers I would like to get, that would make the services more helpful. They can improve on worker availability. If I need someone to come over and I ask for a specific person, they won't give them to me if it will make that person have over time.
review users
Anonymous_3542
March 03, 2020
They helped the most by doing things that I could not do, such as showering and putting on my socks. I liked that everything was taken care of as far as scheduling and that I did not have to do any of it.
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Betty B_19
The bathing has definitely made it easier for me. At my age, it is getting harder for me to help her with those things. So far everything has been working real well. We have had a good experience.
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Anonymous_3382
February 20, 2020
They will help me shower and they help pick up my house. Both of them that have come do what I ask them to do.
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Brian P_5
It's helped me out tremendously. I like the quality of the staff and caregiver coming into the home.
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Lisa G_11
February 07, 2020
They take care of my mom and make her happy and that keeps us happy as well. I like that they've been good with covering each other's shifts if one of them can't make it. We get to keep the same 2 caregivers. They cover each other and there is good continuity.
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Effie H
January 22, 2020
There's nothing I can think of. They help me in most of the things I need. They have been very good. I would recommend them.
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Roy F_1
January 09, 2020
The lady that takes care of my mother does a great job making my life easier. I like that the caregiver we have does a great job.
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Anonymous_3157
January 02, 2020
I am still adjusting to them because there is a difference between being 20 years old and being over 90 years old. It is hard to reach that level. I think they could be better, but I am not sure exactly how they could do that.
review users
Vicki R_2
December 09, 2019
They're available when we need them. They're available when I call.
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Anonymous_2944
December 06, 2019
It is a great service that they offer, but I don't feel secure leaving anyone with ApexCare. I would not recommend them at all. They need to change the quality of care. If they aren't here to take care of the patient, to straighten up after themselves, and give them the basic needs like food and water, then they should not be a caregiver.
review users
Emma K_2
December 05, 2019
They helped us the most by teaching us what to do, like how to move Emma around, because we were clueless. I liked that the people were friendly.
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Everett L_2
December 03, 2019
They communicate with him and show that they care. They provide services that he can't do himself. Their workers are professional and compassionate. They know what they are doing.
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Jeff G
November 18, 2019
The services help. I can't be there with my mother all day long. The agency has been very helpful in keeping someone who has some knowledge of my mother there and available for her.
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Leanne F_1
November 16, 2019
They provide a caregiver who is able to handle small errands so I don't have to. They are personalized to the needs of my loved one.
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Jennifer S_11
November 11, 2019
Someone showed up when they weren't supposed to be there. He is not super dependent as far as needing assistance with feeding and bathing. They provide companionship. There was one time when I was reminding someone about a period of time that we wouldn't be needing care. I had to make that point twice. I understand. I have little brain gaps too, but to me, when you do things like that, you should write it down.
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Bob S_21
She goes to the store for me and takes me to doctor's appointments. They are excellent, and the caregiver I have is perfect. She does everything that I want or need. I would recommend them to anyone.
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Chalon R_1
October 16, 2019
For what we received, we were paying too much money. I would not badmouth them. I might recommended them.
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Kim S_10
October 07, 2019
They help with everything. They are the reason she is home. They are professional, and they communicate well.
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Kimberly W_1
October 01, 2019
I would like it if they did medication. I like the resources and customer service.
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Dolores & Alex V
We really appreciate it because it has allowed us to spend time with them as a family. I like their flexibility. It is nice that they know how to take care of people with dementia. We have had instances where we need someone quickly, and they do everything they can to get someone that is a good fit for my grandparents.
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David O_4
September 25, 2019
It has helped tremendously. It lets me get out of the house. Every time I have to change things around, I have no problems with them providing somebody for us.
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Marjorie C_3
September 11, 2019
I only have somebody twice a week. They send qualified people. I have been happy with the lady who takes care of me. She has always been on time, helps with what I need, and goes right to work. Some of the ladies think they are here to talk, and you have to tell them what to do, but my lady has a routine.
review users
Ercira P
August 15, 2019
If she needs to go to the bathroom, they take her. They also help her to get what she needs. It is a good agency, and they are doing a good job providing the care. That's why we keep calling them back. They are also on time when we need them to be.
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Marty W_1
August 12, 2019
I like that they are very good about letting us know when caregivers have a change of schedule. I've never had to be in a panic of getting someone in, and they always take care of it. They are very good about making sure the shifts that we pay for are covered.
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Carol S_31
August 05, 2019
My caregiver makes a difference, is outstanding, and helps with my mom. I have already recommended it to other people.
review users
Anonymous_2117
July 23, 2019
They assisted me when I needed to get in and out of bed, mostly. That was their biggest thing. The people that came out which were different, and it was a little uncomfortable at times. They are different personalities. They give care, but they operated in different ways.
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Don & Sally M
They need to be trained a little better. They are very reliable and do pretty good job.
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Anonymous_2187
July 03, 2019
There isn't much they could do to make it easier for me. I am satisfied. I think it depends on what type of care the next person needs.
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Jay S_2
June 24, 2019
They have been very dependable. They are all friendly and trained.
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Charolene V
June 17, 2019
They come in and help me feel comfortable about someone in my house that I don't know. I told the caregiver that I'm adopting her. I feel comfortable with it. The ones that have come over in the last year have been wonderful.
review users
Julie P_7
June 11, 2019
They provide mental well-being for us by helping us know that someone is with her 24 hours a day. Our worry and burden has gone way down. I have recommended ApexCare because they have sent out some high quality caregivers.
review users
Rod N_1
June 03, 2019
After all, they provide one-on-one care for my dad who is in a memory unit. If I didn't have extra people there, it would be very dangerous for everyone because he can be aggressive, but my dad won't partake in anything unless he is prompted. He probably would have faded a long time ago without them. They are very responsive and flexible with scheduling for my dad, and it is convenient because I am dealing with an agency but at the same time when dealing with an agency, sometimes the skill of the caregiver can vary. It's hard to give a completely glowing testimonial because my dad is difficult. It's hard to tell if it's kind of them or us.
review users
Kathy H_10
May 28, 2019
I think she needs to have a little more power or control over the caregivers because she likes to tell them what to do. They communicate very well and are positive about things.
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Judy S_4
May 16, 2019
Once she adapted and learned how to negotiate the things she didn't like, she came to like home care more. My mom doesn't want to stop home care. They are always eager to accommodate the needs and the requests that my mother represents.
review users
Rebecca/Emily B
They give my loved one peace of mind. She has weak muscles, so they help her with things that require strength and flexibility. They are very communicative, and if there are any problems with an aide coming, they will let me know so I can always get in touch with them.
review users
Anonymous_1724
April 23, 2019
They help the most with showering my loved one. The caregivers have all been personable, nice, and skilled.
review users
Anonymous_1782
April 03, 2019
Some of them have a positive experience and are excellent and others have a negative experience. They need to find and keep the right people and have consistent people and communication.
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