Home Instead - Oakland, CA

  • 20255 Redwood Rd, Suite 900, Oakland, CA 94612
  • (510) 686-9940
  • 4.8 ( 12 reviews )
  • Home Care

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Description

About This Community

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Reviews

4.8 ( 12 Reviews )
review users
telecomchick
April 03, 2021
We have used Home Instead to care for our elderly parents for over a year. Their Caretakers are excellent and a cot above others we’ve experienced. The support staff is very responsive and helpful.
review users
JM_449
March 05, 2021
Staff is very friendly and caring. They really make the patient feel at home.
review users
Loving M
March 03, 2021
Home Instead is the best provider there is in this field. I have a neighbor that I help and it was Home Instead Senior Care that provided a caregiver for her. The caregiver that was there was excellent, very compassionate and understands the need of my neighbor. When I talked and coordinate with the people in the office, they are called the Staffing Coordinators, they were always reachable and always answering the phone. If something goes wrong they coordinate with me and my neighbor. They were on top of things all the time. I would recommend this company to anyone.
review users
DaniellaBerkeley
This was a very well run provider of home health aides, always pleasant. Their staff are all very nice, Yerusalum was incredible- an absolute angel with my dad and very careful and thorough. She made his passing so much easier. Thank you for doing this work with integrity and care.
review users
Jmoule
September 25, 2020
Provided high quality capable caregivers for round the clock coverage on short notice. Caregivers arrived on time and had the right experience to care for a critically ill patient.
review users
Jasmine1940
September 15, 2020
It's such a relief that my brother can live in his own home with his cat. Having a caregiver there daily takes a lot of pressure off me as well, so I can deal with various other issues relating to his care. It's so nice to come into his house and have it neat and tidy.
review users
Patty Graft
September 09, 2020
To write a review on Home instead senior care has been on my list of things to do for the past weeks , because I am so Happy and relieved that I finally found a good agency with well trained and experienced caregivers that can perform my father great care, even though he is not always in the best mood, the caregivers try their best to cheer him up and get things done, Thank you Home instead senior care!
review users
W. Earl Williams and Ray Yvette Williams
July 02, 2020
Service provided was care giver for a 91 year old person with dementia/alzheimers. All staff and caregivers were always polite and courteous. The caregiver was easy to talk with and got along very well with my mother. The agency was always very responsive to any requests that I had. This is a FIVE STAR AGENCY and I would recommed them to anyone who needs a caring agency.
review users
Terry M
March 28, 2018
Dad's Home Instead assistant is caring, experienced, and capable. They both have gotten to know each other and are comfortable being at home or going out for activities and shopping. This is a great relationship for Dad, to spend time with someone outside the family, to make a new friend, and we know he is with someone we can depend on to keep him safe. Home Instead communicates with me directly regarding questions and changes...and I speak with Dad's assistant regularly to share feedback, ideas, and how Dad is doing. All a very personal and supportive experience.
review users
eajoslin
September 21, 2017
The program managers are extremely professional and competent. The communication exemplary. Our Personal Assistant committed, caring, efficient, honest, dependable--like another family member!!
review users
William
July 17, 2017
My mother doesn't like anybody, but she seems to get along with the people from Home Instead Senior Care. They know what they're doing. There are some people who are better suited to handle her negative inclinations and gently get her to do what she needs to do. They're there all day cooking for her, doing her laundry, helping her get up and around, accompanying her when walking, doing general assistance like getting out of bed, and cleaning her up when she soils herself. It's been a month and a half. However, it is very pricey.
review users
Joyce
July 17, 2017
We have several caregivers from Home Instead Senior Care. I find that they have difficulty with scheduling or getting people. It seems that a lot of them call off especially on a weekend without giving the agency time to find someone else. You can tell that some had more training than others. I have no complaints about them except for one, but I had asked that she be replaced. When she got here, the first thing she did was sit down and ask me if I had anything to eat. Next thing was she was outside on her phone more than she was inside. She was sitting on her back watching television while Mom was sitting on her chair. Other than that, the agency has really been good. Colleen comes out and checks to see how things are, and she's been very helpful.
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