BrightStar Care Gilbert / Mesa

  • 1223 South Clearview Avenue Suite 110, Mesa, AZ 85209
  • (480) 898-0880
  • 4.6 ( 83 reviews )
  • Home Care and Home Health Agencies

Related Costs

Description

Reviews

4.6 ( 83 Reviews )
review users
Kim K_9
February 15, 2023
They gave us good service. I loved the caregivers.
review users
Marcia W_5
February 06, 2023
They do what they are supposed to do, and it helps us out. I like this agency because they are responsive and flexible.
review users
John C_55
January 18, 2023
The caregivers get our food ready, try to get us dressed, and help us stay clean and dry which is very important. They seem to keep us pretty well posted about what is going on, which I appreciate and would recommend them for.
review users
Michael B_49
January 10, 2023
She was always in good spirits by the time the caregiver left. Most of the people were very caring, and my wife was a very difficult patient, and they were good with her.
review users
Carrie V
January 05, 2023
Having eyes on the environment makes life easier. It took a while for us to get a consistent caregiver.
review users
Dane S
December 15, 2022
They do a lot of things that I can no longer do. My caregiver is outstanding. I like the care. It's excellent. They respond well.
review users
Arlene H_3
December 15, 2022
They do everything I can't do. I like that they are available.
review users
Dolly_1
December 05, 2022
They were very needed. They helped the most with being flexible and willing to help and change for what was needed at that time. They were very accommodating, helpful, and a good company.
review users
Lynn M_11
November 04, 2022
We couldn't have done it without them, they were able to adapt with what was happening. The people that we had were the best part. They were well-trained.
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Ray P_2
November 04, 2022
She likes to shop, and they take her to go shopping. We have had them before, and it was nice to come back and continue the services right way.
review users
Teresa B_16
October 20, 2022
When they show up it has been good but I would like to see more qualified help. When they are supposed to be there they get there.
review users
Allen B.
October 08, 2022
BrightStar Care of Gilbert/ Mesa has another Bright- Star to add to its galaxy. ANTOINETTE is VERY pleasant , hard working and makes a BIG difference in our lives. The STAFF at BrightStar is AMAZING ! Jasmine and Ava have made every effort to make our home care a most pleasurable experience. I would highly recommend BrightStar to any one needing home care.
review users
Jim _5
September 09, 2022
It was pretty minimal, it was more like a babysitter. My mom's feedback was that they were not really that helpful, it was like she was paying somebody to just sit there. After she passed away, the only people that were with her were people from BrightStar and we never found a couple of rings.
review users
Lisa B_31
September 07, 2022
All the people that are there are professional and take care of. I think that their communication could be more timely.
review users
Walter B
Home care Roberta arrives on time and ready to assist me on whatever I need. Excellent interactions. Agency has been excellent with my requests.
review users
Robert T_19
August 08, 2022
It's kind of a weird feeling because I'm not used to it. You're lifting your feet for them to vacuum. It's weird to have them doing that for me. I'd rather give than receive. I like that they're congenial and friendly and willing to help.
review users
Ali S_1
August 05, 2022
They came and stayed with my mom when I needed to work. They were the fastest response.
review users
Anonymous_6255
July 13, 2022
They help Patrick take a shower. I like that they are on time and are good about scheduling.
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Anonymous_6163
June 15, 2022
It has been very helpful and my wife likes them. I like that it is easy to use and I like the girl that comes to see us.
review users
Susan H_59
May 21, 2022
BrightStar Care has made my experience positive by giving me peace of mind. I would recommend BrightStar Care more if they had more consistency in their caregivers.
review users
Alan P
May 11, 2022
Cecilia C. as my CNA. She’s very helpful, polite, on time and friendly. I’m still trying to get around by myself but she’s right beside me to make sure I’m stable.
review users
Darla F
May 05, 2022
My caregivers help the most by being a good companion and making sure that my uncle is eating well, taking his medications, and their overall care for him. I enjoy that he enjoys their company. They are very flexible in ensuring my uncle has sufficient transportation and coverage. They're just really wonderful. The caregivers are really responsive, they take good care of my uncle, let me know if there are any concerns, let me know if he's having a good or bad day, and he enjoys their company.
review users
Rick zimmerman
April 26, 2022
I like the cre tht has been giving today by stephon ,he was patient n understanding n took the time to do all he done today which was good
review users
Anonymous_5962
April 25, 2022
It was chaotic and stressful because we couldn't count on the quality of the people. The caregivers they sent out were kind of a mess. The quality of the caregivers wasn't up to par.
review users
Myron D
April 14, 2022
The agency helps with my daily tasks. I like that they are very professional and caring.
review users
J Hafermann
April 02, 2022
I am very satisfied with the great care given by my care giver Jessica, always so pleasant and helpful, just a pleasure to have her as my care giver.
review users
John C_47
February 07, 2022
The most recent caregivers have some issues. They could pay more attention to detail. I really like that they make an effort to do what they are here to do.
review users
Barbara C_16
They do what I want them to do, and they know how to do it. They are just good.
review users
Leah T
December 15, 2021
They've made my experience positive by making it so I don't have to physically take care of him since I'm getting old. Something I like about BrightStar Care is that they're willing to listen to us when we have a problem.
review users
Shawn S_3
December 08, 2021
They gave information and care. Everything and everyone was on time and everything went smoothly.
review users
Anonymous_5352
November 05, 2021
They were compassionate and caring. They were very accommodating with everything we needed.
review users
Brenda M_15
They do everything I ask them to. I like them because they are very professional and showed up when they were supposed to.
review users
Donald S_23
November 03, 2021
Their physical therapist has really helped me keep my strength. I like Brightstar Care because because the caregivers are knowledgeable.
review users
Carolyn P_12
October 26, 2021
The caregivers have been fine and I have had no problems with them. I had shoulder surgery and have a balance problem, so their care has a great impact on me. They fix me meals, which I can't do. I have a specific situation that I am needing help with, but I would recommend them.
review users
Marissa Q
October 06, 2021
They helped me with using the bathroom. They took care of me while I was injured. I had a shattered elbow and I need house care. I just needed somebody to take care of me.
review users
Mitchel E
September 25, 2021
They've been accommodating with the schedule and worked with us on that. The nurses have been very accommodating and thorough.
review users
Erin D_1
September 09, 2021
They have helped us by being in business and by having somebody available right away. We need to use them a little longer. The people were nice.
review users
Jo S_8
September 07, 2021
They could improve on having more consistent caregivers. I like BrightStar because they are reliable.
review users
Gina L_2
August 12, 2021
They keep me informed. They are very reliable and work with my schedule.
review users
Jim S_31
August 04, 2021
They've made my life easier by doing little chores around the house like taking out the trash and doing dishes. I would tell a friend that they have good workers.
review users
Jennifer _10
July 08, 2021
I really appreciate that they went above and beyond by caring for my dogs.
review users
Dean S_6
June 17, 2021
They always keep us updated. They let us know if anything goes wrong with my parents. They respond quickly and keep me updated and informed.
review users
Tom _6
June 01, 2021
They arranged for someone to come and take care of my wife. That way we don't have to worry about it. They have arranged for people to come and take care of my wife.
review users
Ginger .
May 17, 2021
They made sure he did not fall. They were convenient. They are quick, and they made any changes we needed.
review users
Pam N_4
May 17, 2021
The services allow us to have a break and sleep at night. The company is very workable and they bend over backwards to get us the help that we need.
review users
Howard S_3
March 26, 2021
I think they are doing pretty good, they take my wife out shopping. I think they do pretty good, I'd like more consistency about who comes.
review users
Sandy S_17
March 23, 2021
They show up when I need them and they give good caregivers to take care of her. I like how they are prompt and they show up on time. They do a good job with the services.
review users
Reuben H
February 10, 2021
I have a certain time I take baths and it needs to be met. They could have some better staff.
review users
William T_10
February 10, 2021
I have had good luck there. When I call them, they will tell me what to do. They have been wonderful to me. I would highly recommend them.
review users
Carol B_33
January 14, 2021
They were there to help take me to the bathroom or anything like that. They kept fooling around with my AC and so I would never recommend that night nurse. The day time one was just okay.
review users
Danny x
December 07, 2020
Sometimes she's here on time, but other times she comes in late. I expect punctuality. They come in, but they don't do much here. Our caregiver just sits here and doesn't talk to the patient.
review users
Sherry H_7
November 20, 2020
The caregivers would help get out of bed for the day and get into bed for the night. The night aide approached his needs differently, and that made all the difference. She showed such candor for him. This agency hires professional staff. They were very understanding.
review users
Catherine B_1
October 21, 2020
The company has got a new owner, and the services have been excellent. I have been getting their care for seven years, and have had the same caregiver in those seven years.
review users
Alrhetta
September 21, 2020
Their employees are kind to my husband. I like their dependability.
review users
Bernard K
I needed help and they've answered my needs. I've had exceptionally good care.
review users
Robert x
August 19, 2020
When I am gone they take care of my wife and she will make some Korean food that my wife likes to eat. They are always available if I want to make some changes to the schedule or the time she comes. They have a good program and a back up in case the worker cannot come one day. They have a good history and resume. I think they are doing a great job.
review users
Marc G
July 24, 2020
They helped by doing everything that I couldn't do and being a companion to my mom. I liked that the agency was easy to work with.
review users
Jan B_11
May 14, 2020
She takes care of my every need. They serve my needs but this is the first time I have used care in my home.
review users
Linda S_29
December 13, 2019
They do whatever my parents ask. The nurse and the caretaker are competent.
review users
John K_20
December 10, 2019
The most helpful in our daily life is the general care, assisting in daily needs, and providing companionship. The people were reliable and friendly, and they showed genuine care while present.
review users
Robert C
November 11, 2019
I like that they provide the services that I need. They allow me to eat food. I like that they're prompt and courteous.
review users
Karen Z_1
October 21, 2019
It makes a big impact. Because of them, I don't have to drive out there constantly to take care of my dad. I like that they are very personable, and their communication is very good.
review users
Howard B_4
September 05, 2019
It makes me feel better to know that someone cares about me and wants to make me feel good. They take good care of me. They are careful and are right there with me.
review users
John D_7
August 09, 2019
She cleans the house a bit. They are pretty good. I don't see any improvement needed. I have had one of the best there is. She anticipates every one of my needs.
review users
Anonymous
April 02, 2018
They put my mind at ease and made us feel safe. I like their personal attention and that they're honest.
review users
Gerald K
July 08, 2019
They do quite a good job. They make him feel comfortable while they are working on him. They have always been able to fulfill the requirements.
review users
RICHARD P_3
June 21, 2019
They help him get in and out of the shower. They also talk with him and keep him alert. They take my father's insurance. They are reliable and do the care as needed.
review users
Jerome P
May 20, 2019
I say the company helped them most because someone could spend time with her and I could pay the bills and clean the house while the woman was here. Back in Illinois, we have BrightStar and I would recommend them to anybody.
review users
Francisco P
April 01, 2019
The nurse is perfect. He is always on time, punctual, does his job well, and is very friendly. The problem with BrightStar is that they always mess up my schedule. They always forget to put us on schedule as a caretaker, but other than that, I like the company.
review users
Helen F_6
March 04, 2019
They were very helpful. They did what I asked them to do in taking care of her. I didn't like their billing.
review users
John K_12
February 21, 2019
They come to shower him, which is something I can't do. I need that. We have had really good people. They have taken great care of my husband.
review users
Barbara C
It has allowed me to get out of the house in the middle of the day and my loved one enjoys having someone here. I thought that the intake interview was very thorough, and when the first caregiver did not work out they were quick to change them.
review users
Richard J
May 02, 2018
They are very professional and the caregivers are very caring, and the nurse will come every once in a while to check on things. He gets to see someone else besides my wife and I, and he enjoys having them here.
review users
ROBERT J. B
They have a new caregiver and she is very sweet and seems compassionate. She is trying to accommodate us even though there is a tight schedule. They help a lot because I am 89 now and I can do very little, so they are great.
review users
Anonymous
April 02, 2018
The caregivers that I have do a good job, and they do what they're supposed to do. They give showers, and they are efficient.
review users
John A
March 08, 2018
The caregiver that they send out is wonderful and goes above and beyond her call of duty to do things for us. It helps by giving my husband his showers, changing our bed, and mopping the floor if I ask them to.
review users
David A
March 02, 2018
I like that I get the care for things that I would not be able to do for myself otherwise. I get my shower twice a week, my bed changed, along with some light housekeeping done, which really helps me a lot.
review users
Harry A
February 06, 2018
They have a good caregiver that gives showers. I can't reach my back and my legs while in the shower, so it's a really big help.
review users
Terry H
January 29, 2018
They have good PAs. Their PAs do their job so well. I was very sick and these PAs brought me things they'd made for dinner, and they would bring it over for me so that I wouldn't have to cook. They talked to me and showed me how to get Meals on Wheels. They should be able to take me to the store and the meat market. They're not allowed to do that.
review users
Donald K
January 08, 2018
The excellent care from all the professionals they have working for them is a positive experience. They are very knowledgeable in what they do. The people that take care of me make my life easier. They help with my food, cleaning me, and cleaning the house.
review users
John H
November 20, 2017
All the caregivers have good personalities. We've gone through five caregivers so far. BrightStar Care is always on time and fun. BrightStar Care makes a big difference for me. I couldn't handle things without them.
review users
John B
BrightStar Care is very friendly. The services make life a little easier for me.
review users
Jeffrey B_3
November 07, 2017
My wife should not have to help the caregiver when they come. BrightStar Care could make my life easier by having a stronger caregiver.
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