Brookdale Charleston Gardens
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- 800 Association Drive/Northgate Business Park, Charleston, WV 25311
- (304) 343-6600
- 4.1 ( 18 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Reviews
4.1
( 18 Reviews )
Cliff
March 14, 2023
Brookdale Charleston Gardens was good. The tour was good. The people there were good. Everything was fine. The staff during the tour was very professional and did a good job. The rooms were nice. The dining area and the menu looked good. I don't have any problems with any of that.
VJL
January 04, 2023
I toured Brookdale Charleston Gardens for my mom. The facility was very clean. The staff interacted with the residents with proper respect. They didn't belittle the residents. They talked to the residents as if they were family. The residents were clean. All the areas that I visited were extremely well-maintained and very clean. Most of the residents there needed very little assistance, but then they also had an area for memory care.
Gerald
November 08, 2022
Brookdale Charleston Gardens was a very nice facility, and everything looked really, really good. It was clean. There were very nice people. It was a nice place. I just looked at one room. It was a studio, and it was nice and clean. It had a refrigerator. You have to bring your own things. The outside areas were all nice.
Andrew
June 19, 2022
Brookdale Charleston Gardens is very nice and the help is pleasant. It's just a place that you would want your loved one to be. It's very clean, and the rooms are nice. They're individual rooms. It's like you're on vacation and staying at a hotel. I was impressed with it. They have an arts and crafts room, physical therapy, and a nice dining hall. The food seems fairly good. My brother seems very happy there.
Leigh
September 16, 2021
We looked at Brookdale Charleston Gardens. It was very clean and tidy, and cleanliness was a big concern of ours going in. The staff we met were very pleasant, easy to talk to, very open, and honest when giving responses to our questions about rate and things like that, so we appreciated that. They even gave me some suggestions on things to look out for, like VA information for my father, and I appreciate that. The amenities were good. These rooms are not really big, but I've found that that's the case with a lot of places. Thing is that it was very clean and neat. I like the fact that they had a little kitchenette, when a lot of the places were just rooms with a bathroom and that's it. They take them out to places like restaurants if they want to go, and they can sign up to go to the movies and things like that if they've been vaccinated against COVID. They have church activities, bingo, and movie nights, and they can sign up for all kinds of things, so I like that too.
Neville
April 07, 2021
My brother has been in Brookdale Charleston Gardens for three weeks now. So far the staff has been very nice. He hasn't talked about the food, so it must be OK. I've been up there several times, but I can't get in because of the virus. They've got a schedule, and it seemed nice. It was very, very clean. They showed me one room that was open, and I went around and looked at it. It was very nice inside, looking through the window.
Theresa
May 31, 2019
Brookdale Charleston Gardens was the best of the ones we've visited. My grandmother has been pleased with the food. She's always gone to church and they set the computer up so that her church could be livestreamed. Even if she can't physically go to the church, she can still feel like she's part of that congregation. The rooms are not much bigger than college room dorms, and they're about the same as what everyone else is charging.
GloriaB
Best facility I have visited in Charleston has a home like atmosphere, the staff are very friendly and helpful. The meals are great lots of choices
zipper48
October 30, 2017
I would not recommend this facility because the level of care is not up to par. The staff are constantly sneaking outside to smoke, especially the director of nursing. The patients are not monitored properly and medications are not given as prescribed.zipper48zipper
sis22
February 11, 2017
I have a family member living at the facility and I can honestly say that the care and compassion shown to them is unsurpassed. They treat her like their own family member when we take her out she is always in a rush to return "home". Thank you for all your hard work and loving care.
jax2
September 03, 2015
This facility is terrible! The management treat the nurses terribly. On most occasions there will be 1 nurse upstairs and 1 downstairs. 2 for the whole facility. They can't hire any nurses because no one wants to deal with 40 some patients, where in a hospital a single nurse has 6-12. The RA's depend on the nurses instead of management. This is not a good place. I wouldn't send my dog there.
Autumn56
December 29, 2014
This place is horrible! Staff is mean to the residents, they do not get taken care of they way they should, the food is horrible, most residents won't even eat the food, and the fact they charge them to just deliever a tray to there room after they already pay a huge amount, there rooms are filthy and never get cleaned.
Visitor101090550
October 31, 2014
We found here for my grandmother. The staff is very helpful. I have eaten there, and the food is OK. Their rooms are not really spacious. The facility is on the smaller side, and I think it is an older facility, so it needs a little upkeep to be done. Also I think they need to improve on the privacy on the memory care side. I think it is terrible if they don't have locks on their doors.
Visitor95618250
October 24, 2014
We visited and we really liked it. We thought it was very nice. We thought the people were exceptional. The staff answered everything we asked. They called to see if our parents were interested after we have conveyed to them everything. While we were there, everything was very secure. We were told what was served and it seemed very nice. They had different entrees that they offered each guest.
Visitor86829250
September 23, 2014
It is very nice, clean, and peaceful. The staff was very helpful, and I could tell the patients were really taken care of. Their food was well-prepared, and the dining area was very pleasant and clean.
Visitor3048
June 25, 2014
We picked here because that's what my aunt wanted. The rooms are fine. They are clean, neat, and suitable. The bathrooms are very safety-oriented, too. They clean her apartment once a month. She has a living and dining room combined and a bedroom separated from the rest of the living facility. It is very nice. Their activities are very good there. My aunt has gone to a lot of their activities. They go to Wal-Mart every Monday. They go out to lunch somewhere every Friday. The staff is wonderful. They are just very good with her. They are just really good. It seems that all of them enjoy what they do. They are very attentive to the residents. Their dining facility is restaurant-style dining. Regarding food though, some days she likes what they have, and sometimes she doesn't.
Ruloff
December 27, 2013
I made a visit and I liked the place. But I was just not ready for it. I liked the rooms. They were nice. The place is great. The just wished they had better views. The physical location was on top of the mountain, which was a lot better. The place itself was a five, if it had a better view I will make it a five plus. The staff was very friendly. I would recommend them to others.
Linda62622650
June 12, 2013
My aunt has been in here since March. I've been there only a couple of times, but every time the place has been clean, it smelled fine, and I saw people helping clients. My aunt seems to be well cared for. I would call any time to check on her and if she's available close by, they will even let her speak to me on the phone. We are very pleased. I guess what I liked best was their friendliness towards the family. They always welcome and accommodate us. Like today was my aunt's birthday and when some of her friends from the women's club came and brought cupcakes for all the patients in the ward, they allowed the use of a special room to have this little celebration.
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