My Dad currently lives at Sylvan Crossings and we wish we had found this facility sooner. The staff is very caring. They always treat him gently and with respect. He has dementia and is on Hospice, so he sleeps a lot, but they make an effort to try to get him up and around others. He can't participate in activities, but I frequently find him propped comfortably on a couch in a common area. They have worked hard to find things that work, from adjusting his medications to giving him a relaxing bath when he fought them in the shower. The facility is clean and pleasant, the food looks appealing and the staff have made an effort to recognize family members and always greet me with a smile. I have visited my Dad at different times and on different days and it is always the same, so I don't feel as though they are performing for my benefit. I also really like that there are levels of care with rates based on how much help he needs. Although my Dad is on the highest level of care, the rate is very reasonable compared to other similar facilities and there is a ceiling so no matter how much additional care he needs as he gets weaker, the rate will not go up beyond that level. Knowing that he is well cared-for without hidden costs is a real peace of mind.