My family member stayed at Shady Lanes memory care. We chose to personally go clean her room every three months as it, as well as the bathroom, were stained and unkempt. Staff was generally quite nice, except for the main people and admin… they were mostly less than courteous and not forthcoming if not outright untruthful. My family member enjoyed having new clothing and gifts appropriated to who knows where and never to be worn or seen again while she wore stained and mismatched items. She also enjoyed being isolated for multiple days for having a UTI… or was it dehydration… or was it a cold when her covid, flu & rsv tests were negative… depends on who you ask apparently. She also very much enjoyed leaving and never returning but she would have much more enjoyed never having to stay there. That would have been all of our favorite amenities. This review is worded the way it is in hopes that it doesn’t violate the review guidelines and helps another family before they find out themselves.

The tour at Shady Lane was very nice. The gentleman that gave us the tour was the director of the building; he was very pleasant. The thing was it's outdated and seems more rundown. The people and the staff there seem very nice and everything, but it's just the overall atmosphere that wasn't pleasing. It's an old facility, and it looks old. Even if they renovated it, they'd have to almost rebuild to make it a better looking place. It looked like it offered everything else that the other place I toured does, but the price was a little bit higher. The staff I had interacted seemed very nice. The location is fine, and the neighborhood seemed very safe. The rooms seem old and the sizes were nice. They actually offered a little bit more than the other place did. There's a stove in each of the rooms, which the other place didn't offer. If you're being fed your meals and everything, we didn't feel there was a need for a stove anyway.