BRIA of Trinity Village- CLOSED

  • 7500 W. Dean Rd. , Milwaukee, WI 53223
  • Updated soon
  • 3.5 ( 12 reviews )
  • Assisted Living, Independent Living, and Continuing Care Communities

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Description

About This Community

BRIA of Trinity Village is a Life Plan Community that provides a full continuum of care including independent living apartments, assisted living and skilled nursing care.

BRIA of Trinity Village is a proven leader in rehabilitation and skilled nursing that joined the BRIA family in January of 2016. We offer Comprehensive medical services including 24-hour nursing care, STRIVE physical, occupational and speech therapy, social activities and specialized Ventilator care provide a setting for you or your loved one to return home safely.

Compassionate, resident-centered care is the cornerstone of our services. BRIA employees are passionate and caring professionals who take great pride in their ability to serve our residents in a broad range of skilled healthcare, administrative, therapeutic and support roles. Our team serves from the heart so that residents get the most out of every day.

Core Values

Compassionate, resident-centered care is the cornerstone of our services. BRIA employees are passionate and caring professionals who take great pride in their ability to serve our residents in a broad range of skilled healthcare, administrative, therapeutic and support roles. Our team serves from the heart so that residents get the most out of every day.

Mission

Provide the best health outcomes, highest levels of customer service, and a culture that encourages personal growth and satisfaction for staff.

Compassion

We treat residents, families, employees, and community members with dignity, respect, courtesy and kindness. Our goal is to provide compassionate, quality care focusing on the unique needs of residents and their families.

Excellence

Personal and professional growth are paramount at BRIA. We welcome team members who are dedicated to improving themselves and their teams. We are committed to providing opportunities for our team members to learn, master and maintain the skills necessary to be excellent. We empower team members to continually improve the outcomes of our care and service.

Integrity

We work together in our pursuit of excellence and hold each other to the highest professional standards. We accept responsibility for our actions, attitudes, and mistakes. We are responsible and accountable for all that we are, have and do. We act with integrity and can count on each other. We do our best at all times and look for ways to improve.

Teamwork

We all have a responsibility to our co-workers and our team to do our job well and in a way that contributes to our team. We work to establish shared goals that reflect resident and family priorities. There are clear expectations for each team member’s functions and responsibilities. Team members will work to earn each other’s trust creating greater opportunities for shared achievement. Effective communication is a top priority. Measurable processes and outcomes are developed and implemented to track and improve performance immediately and over time.

Thanks you for your interest at BRIA of Trinity Village. Please give us a call to schedule a free tour.

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Reviews

3.5 ( 12 Reviews )
review users
Lisa
June 05, 2022
I had a cousin who lived in BRIA of Trinity Village. It was brilliant. The staff was pretty nice and my cousin's place where she stayed with her husband was also pretty nice. The staff was very friendly, very nice, and let us know how to get to her room. The atmosphere seemed quiet and peaceful. The residents seemed very comfortable (I know my cousin was). It also looked pretty clean to me.
review users
Carrie C
October 15, 2020
My aunt has lived at Bria Trinity Village in the assisted living for over 3 years and we both couldn’t be happier! The staff are kind and very responsive to any of her needs. They remodeled a few years back and the building is beautiful! The apartments are nice sized and offer a lot more amenities than other assisted living I have visited. Carrie C
review users
Peggy
I have seen BRIA of Trinity Village for my brother, and I would not put anybody in there. I didn't think that the place was well-kept, the room that they showed me and the beddings, I would not put a dog there. The place was not kept up to me; these are people still. When you walk in there, the place was not inviting or anything, even their main hallway. The pictures you see online are decieving, though I've only seen one part of the community. It's in a good location, but for what I've seen when I walked in there that time, no.
review users
Fred
March 23, 2019
BRIA of Trinity Village seemed very nice and well kept up. The staff that accommodated me also seemed very nice and all seemed very professional. The dining area was very nice. The rooms seemed nice. They have a whole list of activities, like light workout, some music and singalongs.
review users
Anna
June 05, 2018
My first impression of BRIA of Trinity Village was they're friendly and clean. They had a north section and east section. The north section is for people that have been there a long time and has larger apartments and garages, they're allowed to smoke. In the east section, when you walk into the place, it's almost like a tunnel. It's not that small, but it's enclosed. The apartment that they showed me was cute and I liked it. They had many amenities and many shops, but it felt a little enclosed. They had a parking structure. There was no smoking or animals in the east building, which is hard to find anywhere else. The ceilings were lower, so I didn't care for that too much. They had a nice dining area, where they cook the food right there, and you could get many meals a month.
review users
KA
August 24, 2017
Our grandmother ended up going to a nursing home for hospice care at BRIA of Trinity Village. The staff was excellent. Her room needed some improvement though. The drapes were quite old, it was kind of gloomy in there, and there was damage on certain walls. It wasn't horrible, but it wasn't aesthetically cozy. They need fresh paint. It was old, but pretty clean. The dining areas were kind of messy, but it seemed like they were understaffed, so there wasn't a lot there to clean up the mess after dinner or breakfast. They should make it feel a little bit happier, maybe a fresh coat of paint and cleaner windows to let the sun come in a little bit. They have really good staff and caring people, but the surroundings are a little gloomy. There was one person that was kind of disconnected, but almost everyone that we have interacted with was really compassionate and caring and thorough in their job. When they have a patient that's in hospice care, they should move them to an area where there are less activities so that the person can be at peace. She was in a wing and there was a lot of commotion with the other residents, like a lady yelled one night. You don't want your dying relative to hear someone screaming if this is the end of their life. We weren't really satisfied with the hospice care there.
review users
Shirlene
August 21, 2017
BRIA of Trinity Village was a very beautiful place. We liked all the things that they had to offer. The people who worked there were very caring. The rooms were very nice, spacious, and very clean, just like a regular apartment home. They had outings once a week. They had a room for sewing or knitting, and a room to play cards and watch TV in.
review users
Kimberly
The lady I talked to at BRIA of Trinity Village was really nice. All the rooms were a beautifully size with bathrooms and showers. The place was really clean and wonderful. The dining room was big.
review users
Linda553176
April 19, 2017
BRIA of Trinity Village was nice. In the room, the kitchen was small, the bedroom was nice and big, and the bathroom was OK. The dining room was really nice. They were in the middle of remodeling. The people who worked there were very nice. The residents were well taken care of.
review users
Questionable Care
February 28, 2017
My mother transitioned here yesterday from the hospital. Here's how the transition went: tv not working, short staffed, delivered meds late, confusion about what meds dr ordered even though my mother has a copy of the same list Trinity has, bolt in the base of bed poking my mother in back,...and this is only day ONE! Years ago my mother had a great experience however I heard that new management is in place and things aren't going well. I will give them a chance to rectify the issues otherwise I will have to find a way to move my mother to Alexian or place in Menomonee Falls.
review users
Loveone2017
January 22, 2017
If I knew what I know now, I would have never sent my mother there. This place is horrible! My mother cant move on her own. Her feeding tube has been pulled out by staff 3 times in less than 6 months, which required her to go to the emergency room each time. Bria of Trinity is often understaffed. Right now as I write this review, there are no CNA's in the building. The CNA's are often rude, very unprofessional, disrespectful, and a few were abusive. There are some that are very nice, but the others have unacceptable behavior. I have complained to the State. It took months for the State to do an actual investigation. And of course the staff was on their best behavior while the State was there. I have watched my mother being cleaned up after having a bowel movement. The dirty diaper and linen was thrown on the floor during the process. The CNAs kept the same gloves on during the process and did NOT take the dirty gloves off after they were done. They did not wash their hands afterwards! They would pick up all of the dirty linen and the dirty depends off the floor, put it in a bag and leave the room. With the same gloves on! There has been times Bria of Trinity has run out of gloves! Recently, there were signs all over stating there was an outbreak of an intestinal infection in the building. My mother has had this infection twice and has been hospitalized for it. I have met with management. They are full of excuses. As I stated earlier, my mother can't move. Her pillow has been yanked from under her head by a staff member. She has had to sit in her dirty diaper for hours because the CNAs say they will be right back. The CNAs would avoid her until their shift ended, Then the next shift would have to do it. Please avoid this place if you can!
review users
Uneeda
January 02, 2017
Bria was OK; I just didn’t want to be there. It was too big for me. The staff was very nice, and the residents looked OK.
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