Patriot Place Assisted Living

  • 609 Broadway Street, Berlin, WI 54923
  • (920) 361-3008
  • 3.0 ( 6 reviews )
  • Assisted Living

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Description

Reviews

3.0 ( 6 Reviews )
review users
Meganmarks1
October 16, 2022
What a nightmare. I was just recently here over the weekend visiting a family friend. Overheard staff complaining of new management taking over, how this place is going downhill with no hope of coming back up, not knowing who was coming in to take care of the residents at the end of their twelve hour shift plus another four +. Went to find staff later in the night for a question about my friends dinner, which nobody brought in. I had to personally ask the kitchen aides if they were planning on bringing some in around 6pm they said they had forgotten. Friends room looked terrible I had to tidy up, house keeping hasn’t been in to clean in over three weeks, garbage was piled up, bathroom garbage was full of soiled diapers little flies flying around. Please if you have family here, CHECK ON THEM.
review users
Bruce
Patriot Place Assisted Living is a new facility. It was much more modern compared to the other facilities. It was very nice. There were no vacancies, and I did not get to see a room that was empty, but the staff was very helpful there. They weren't able to give me a full tour. I went early in the morning, so breakfast was being served, but the common area where everybody eats was full. I could see that people were getting assistance with eating. It looked very well staffed, that was my impression on that. The staff who assisted me was good and very accommodating. They were kind of apologetic because they didn't have a room to show me, but I understood. They have very nice common area with a big screen TV. People were watching TV, so it seemed more community like. The facility was really nice. It was much newer and more modernized.
review users
dislike
September 09, 2021
My Mother lived there for a year and a half. When she moved in the staff was great her apartment was a nice apartment. Food was okay but at that time she still did some cooking herself. When COVID started everything went down hill at the facility. She said food got worse and didn't have good meals some days it was a hot dog and chips. They stopped giving her whirlpool bathes and staff took for ever when she pushed the button. Especially on the weekends. Rules were put in place to try and keep the residents safe from COVID and that I was all for. But I soon found out the staff only informed the rules with some residents and not others. When I tried to talk to the owner of the place I got the run around. Told to talk to the lady in charge but had already done that and got no where. Very frustrating. So of course COVID was brought in by a resident who was not made to follow rules and he gave COVID to 9 residents and 5 staff in 2020. My Mother was one of the residents who got it and died along with another lady. To this day if he had been made to follow the rules I believe my Mother would still be alive. I hope it is better there now but if I had to do it over again I would have moved her out when I learned rules don't apply to all and when I tried to talk to the staff and higher up and got no where I should have realized the owner is in it only for the money and not for the concern of the residents. He should be treating the residents of his place like he would want his parents treated. I was very disappointed I thought my Mom was going into a wonderful place how fooled was I.
review users
Mark145736
October 06, 2016
Patriot Place is in a good location since it’s close to everything. The rooms were small, and if you want air conditioning, you have to pay for it to be on. The facility was clean and more modern than the other facility I visited. I wasn’t there long enough to do anything or see anybody, but there wasn’t anybody around other than that staff, anyway. I wasn’t really impressed at all.
review users
riponell
May 05, 2016
We looked a MANY assisted living facilities for my Mom. By far the apartment she has at Patriot Place is the BEST we saw. Large one bedroom with full kitchen and a patio door that looks out to a beautiful court yard. Because of this the transition to this facility for my Mom was easier she was just moving to a "new" apartment. Not just a room. She has NEVER used the stove and has been there for over 2 years now but the psychological factor of it's there if she wanted to is huge. The rest of the building is beautiful as well. But more importantly the staff is top notch, caring and takes VERY good care of her. They are there to answer questions, support the family and my Mom is fed good quality food, they are on top of all the medications and medical conditions to the point that they have called to say you know something is just "off" with your Mom. I think you should take her in to get checked out. Bingo a bladder infection that she didn't complain about. I'm so grateful for the entire staff who made this a great fit for our family.
review users
Visitor101237650
February 11, 2015
The first place where we had him is Patriot Place. It has a much larger room but with the same price. It had a separate bedroom and separate living area. It also has a nicer kitchen area. I liked it a lot better. If I would have lived in one of two places, I would have gone in Patriot Place. You smell good tasting food when you go in. I thought it was very clean. It has a big fireplace and big welcoming area to it. He had a really nice room with a patio door going out to a center outdoor space. It is so much nicer, but his buddy showed him another place that would be closer to where his friend was and closer to church. He was kind of talked into going there.
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