LindenGrove Communities in Waukesha
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- 425 N UNIVERSITY DR, Waukesha, WI 53188
- (262) 524-6400
- 3.1 ( 7 reviews )
- Assisted Living, Nursing Homes, and Continuing Care Communities
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Description
Reviews
3.1
( 7 Reviews )
Evangeline 100
March 12, 2023
They are extremely short staffed and most of the aids don't seem to care about their patients. My mother is here for rehab after a hip replacement and I am very disturbed about how the staff
work. She is very immobile yet her call button is on the other side of the bed where there is no way she can reach it half the time when I come into visit. On most occasions she waits anywhere from 20 min to an hour for someone to answer her call light and some of the food they serve is inedible and cold. I wish there were somewhere better to have her do her rehab but unfortunately they say this is one of the better places. I shudder to think of what these other places must be like. Hopefully she will never have to return here
Linden Grove
July 18, 2016
Recently had a loved one stay post hospitalization at Linden Grove in Waukesha. . To say that we are disappointed with her care is an understatement. I felt many of the staff were unfriendly and seemed to be put out if we asked questions or asked for assistance. The care we received was poor and many of the staff seemed uninterested and unwelcoming. k. We felt they didn't listen to our concerns or take into account our family memembers cognitive ability. I don't think I would ever place another family member into this facility unless there were no other options available. From the charge nurse on down we felt we have recieved poor care and service. Will be posting our dissatisfaction on social media and review sites.
Pwkelly
Very disappointed, in the long term care. My father was in Linden Grove Waukesha. His condition went down hill in the time he was a resident. I was going to move him to an assisted living facility. Once the other facility inquired about my dad and wanted to do an eval, LG produced 19 orders to address my Dad's conditions. The next day I got a call asking me if I wanted him to go to Hospice or the hospital, because he was in such bad shape. We opted for Waukesha Memorial, he is better. On e additional comment, the smell of urine was very noticeable on the second floor. I can not recommend the facility for long term care.
Sandra96684650
October 26, 2014
My mother is currently in Lindengrove Health Care Center. It has been very good. For the most part, the staff is pretty good. I think they are short-staffed. They need more people, and they know that. They do have activities.
NJD
November 21, 2012
In general, I'm very impressed with the Lindengrove Health Care Center. My Grandmother is very happy to live there, and is much better off than when she was living in a senior apartment. Her health and cognitive ability have increased because she is receiving nutritious meals on a regular basis. When living by herself, this was not the case. Also, when she has fallen, she has received care immediately, unlike when on her own. She has some good friends in the facility, and her social life is healthy again. The workers have treated her very well, and I've always been pleased with the cleanliness of the facility and quality of the food and programs. The only negative I can think of comes under the heading of billing and finances. My mother manages my grandmothers finances for her, and she's had a few instances where Lindengrove has incorrectly billed my grandmother for medications or care. These incorrect billings would have cost here thousands of dollars if my mother had not caught them.
packattack
January 20, 2012
My grandpa recently became a resident of Linden Grove Assisted Living. Upon his arrival he was greeted by their friendly staff and was escorted to his new home. The head nurse was extremely friendly and allowed my grandpa to set up his room and hang up some pictures to make the room feel more comfortable. The staff introduced themselves and sat down with our family to get to know our grandpa a little more. The facility was very clean and provided a comfortable living space for my grandpa. There was a common room where residents could mingle and play games. This really assisted my grandpa into feeling at home and welcome. All in all, Linden Grove is an exceptional assisted living facility. The facility was clean and well taken care of. Also, my grandpa felt comfortable and enjoyed his time living there. I would recommend this assisted living facility to anyone in need.
Freeway
My grandma was living here for 3 years up until 2 months ago when she passed away. I would visit her every month or so and she seemed really happy with the services Linden Grove provided. First of all, the facility is located in a quite suburb near Waukesha North High School, the parking lot and the outside of the building was always kept tidy. When you walk in, you are greeted right away by staff members who always seemed to have a smile on their face (also the place smelt really nice, kind of like a lavender smell) Anyways, even though the staff seemed friendly, to us, we would always ask my grandmother if she truly liked it there and she would say "This is the best place I have lived in a while." Her food was always ready and hot and the nurses were always quick to service her. The ONLY reason I gave this a 4 star instead of a 5 star is because the building layout is confusing. We always would get lost, I could only imagine how it would be for someone who has alzheimer's. Oh, and also, it is located within 3 miles of Waukesha Memorial Hospital which is always a HUGE upside.
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