Shady Lane was more institutional, but they were very nice. The facilities were very clean and well-maintained. However, it took us twice to get in. The administration kind of blew us off the first time we went. The staff members, though, were very nice when we went the second time. They seemed very cooperative as to what they were doing and what they would do. They were very attentive and they had people engaged. Plus, they were willing to work with you. So, I'd give the workers a four rating, while I give their administration a one rating.

The care that Shady Lane provides to my cousin is very good. We didn't have any issues with them at all. I've worked with the administrator and he's the one that hooks up the TV and telephone that she had at home. We didn't have to pay additional for that. So, they've been wonderful to work with. If you call and leave a message, they're prompt in returning it. It's an older building but overall it's very nice. They have quite a bit of activities.

My parents are in Laurel Grove right now. They have their own apartments, meals, and medications given to them also. It is a locked place, which we like. To me, that seems more safe for them. They have a nice room with a small living room, a dining room, and a kitchenette. They have a refrigerator and a stove there even though they have their meals. They can make a snack if they wanted to. It is pretty nice. They have cards or bingo and a couple of activities or entertainment occasionally. One time, they had a bus trip where they could go if they wanted to something in the community. I ate with them and I thought the food was pretty good. The place always seems very clean.

My friend lives in the assisted living. The staff is very friendly, knowledgeable and caring. The rooms are very nice- bright, clean, and private. There's always activities going on which is entertaining. Awesome job all around!

Only hear good things about this facility

Shady Lane was wonderful -- top notch. It’s very clean. They have nurses, and they do enough for you.

I have an aunt living there and the rooms are quite small. One of the elevators has been out of service for a long time so you are asked not to use the one working elavator during breakfast, lunch and dinner times as they need it to bring the meals to patients. I had smelt a strong odor while visiting one time, but after reporting it, they seemed to of taken care of the problem which they said was due to some soiled linens. The building is quite old. The care given tho seems great.