My father just passed in the care of this facility after falling & fracturing his skull & causing his brain to bleed!! I want answers!!!!

Waters Edge Rehab and Care Center is quite a large place and they offer full range of care in PT, OT, podiatry, dentistry, psychology, and eye care. They are going to be under new management and they will be updating some things in their place. It was an older place, but their food is good and they're very helpful and nice to their patients.

My wife was here more then once. Previous management at Woodstock had a dietary staff and she said the food was good. However after becoming Kindred that changed. My wife was fighting cancer and recovering from multiple surgeries including a leg amputation and brain surgery that left her without the use of her left arm. I brought her wheelchair in to her when she was admitted in April of 2014, 2 days later they had removed it from her room and replaced it with one better suited for use with the hoist they use. Upon my next visit I was going to take the chair hoe but they had no clue where it was. It's now July 21st and I'm being billed by Knueppel Healthcare for $283 or return of the rental chair. Repeated requests to locate it have gone unanswered. As for the food, it was important my wife keep her strength up, yet all I ever saw them bring her was peanut butter and jelly sandwiches! Needless to say she wasn't interested in eating and died on April 23rd.

I recently visited my family member at this facility and was amazed at the living conditions that he had to endure. Upon entering the lobby area there were signs for different "buzz in" buttons. I pressed the correct button and waited. I waited for 5 minutes or more before someone finally came to the door to tell me I could have just walked inafter pressing the button. When I walked in to my family members room it was filthy dirty. His clothing was in plastic garbage bags. My shoes stuck to the floor as I walked in. I could not help but to notice that the date on his cathiter bag was 14 days prior to the day I was there. My impression was that he was pushed into a storage closet and expected to live there. Shortly after moving to this facility, my family member had gotten 9 bed sores and is now required to have surgury. He called the nurse to have his medication, and the pills were delivered one hour and 10 minutes later. I was totally astonished as to how poorly he was treated and how dirty this facility was.

To quote Dante "abandon all hope, ye who enter here" This place might as well change their sign to read "Woodstock Penal Colony". Staff is unresponsive and mean...I would not place my dying hamster there!