Senior Living community - The Waterford at West Bend

The Waterford at West Bend

831 E Washington Street, West Bend, WI 53095
(262) 600-3454
4.0 ( 8 reviews )
Assisted Living and Memory Care

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About This Community

Enjoy thoughtful amenities and kindhearted care at The Waterford at West Bend in charming West Bend, WI, known for its numerous historic sites and countless recreation options. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. Built along the banks of the picturesque Milwaukee River, our community boasts a walking path that encircles the building and hardwood floors for Assisted Living residents. Socializing with neighbors, family members and friends is effortless with our cozy sitting room and private dining area, while our apartment homes are ideal for privacy when desired. For the benefit of our residents, apartments feature a variety of convenient amenities and our community features include a beauty salon/barber shop, library and a spa. When residents want to go out on the town, scheduled courtesy transportation is available to local shopping and dining destinations as well as attractions such as the Museum of Wisconsin Art, West Bend Labyrinth Garden and Washington County Fair Park & Conference Center, known for hosting the Washington County Fair in addition to regular craft fairs and other exciting events. Our Assisted Living and Memory Care community in West Bend, WI is staffed 24 hours a day and we offer a full calendar of stimulating recreation and entertainment programming. Discover an environment that is physically, mentally, spiritually and emotionally stimulating at The Waterford at West Bend.

Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.

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Reviews

4.0 ( 8 Reviews )

Nadine

September 21, 2022

We liked The Waterford at West Bend. My mom liked it. It felt comfortable. It seemed to be a very well-kept place. The residents seemed very comfortable and very nice. While it's a community, it's a smaller setting, so more intimate and has a lot of homey feel to it. The staff that showed us around was very nice. They have lots of little extra seating areas and beautiful outdoor space with connected patios that go around the entire perimeter of the property. We were touring the assisted living area. The residents we crossed paths with, the staff knew them all by name. They all seemed very happy to see her when they saw her, so that gave me a good feeling. There wasn't so much that was around them. There is an apartment complex right across the parking lot. I would like maybe better fencing up, to kind of give it more privacy. There's an old building at the entrance that I'm not even sure if it's abandoned or what, but you can see the backside of that from the property and it just looks rundown. But then the property itself is very beautiful and well done. In the back where our patios are, it backs up to the Milwaukee River and it's all wooded. When you're back there, you feel like you're out in the country and in the back, it's beautiful.

Shelly

My father-in-law is in The Waterford at West Bend. It was too small. It's a nice place for someone who lost their loved one and doesn't have a lot of stuff and doesn't want to bring a lot of stuff. We made his apartment look just like he would if he was at home, set his furniture up the way it was. I like it. They're all nice at that place, clean, and they have a good menu all the time. My father-in-law's never complained about anything since he's been there, and he's been in there since December. So he says the meals are good, the staff is nice and they take really good care of him. But, it was too small for my mom and dad. They have bingo, and they have a room that's off with a big TV that they can sit in there and do stuff like read books or puzzles. And they always have a billboard thing, and then they'll see the weather and the date. And then they'll see what activities are going on, or even if there's a sports thing that's on with Packers or the Badgers. They keep them informed about a lot of stuff. My father-in-law doesn't get into playing bingo and all that, he's just sitting in the room. But there are areas to do things and stuff, he can get out and walk around if he wants.

Visitor

February 06, 2019

The Waterford at West Bend seemed very pleasant, light, and bright. They had lots of activities for people to do. I liked the space of each apartment. The staff seemed pleasant. For amenities, they had laundry, a library, and medical people come in. There was a nice trail next to the building.

JK

August 10, 2018

The Waterford at West Bend was nice and clean, and it looked like everything was under control. We picked them since there was a room open. Every day they have some activities going on, like exercises, bingo, and they take the residents on excursions once a week or so. It seems like it's very good, and we don't have any complaints. My mother and sister are residents there and they both like it. The food is average, and it looks pretty good to me. Some days they like it and some days they don't.

Mae

June 09, 2018

The Waterford at West Bend is nice and very welcoming. The staff is friendly and very caring. The food seems to be very good quality, and the dining area is nice and clean. My mom constantly does bingo, and they have a number of things going on.

lynn886224

May 31, 2017

When I went to The Waterford at West Bend, they had the tables at the lunch room set up for bingo or something. The staff was able to explain everything we needed to know. We were invited for lunch, so we went back, and they're like, "Oh, we didn’t know you're coming today. We don’t have enough food." They should have brighter lights because it was too dark in there. I wasn’t that impressed with it at all.

S301822

June 18, 2016

The Waterford at West Bend seemed pretty nice, but they didn't have enough for the older guys to do. The women were busy, and the guys were sitting in the dark somewhere. The dining area seemed pretty nice. It seemed like the people were pretty nice.

John356376

June 16, 2016

We visited The Waterford at West Bend. It was a very nice, clean, and modern facility. Everything was updated, and there were personal bathrooms in each room.

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