ManorCare Health Services

  • 2811 NE 139th St, Vancouver, WA 98686
  • (360) 574-5247
  • 3.9 ( 6 reviews )
  • Assisted Living and Nursing Homes

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Description

Reviews

3.9 ( 6 Reviews )
review users
Lmorgan
August 30, 2017
All staff was excellent! Great caring people. Had bilateral knee replacement surgery. PT and OT staff was terrific. Was able to receive therapy 2 to 3 sessions a day including weekends. Was in house for 6 days. The rehab staff took me to my house and did a home assessment which helped me prepare for returning home safely. I practiced stairs, getting up from the toilet, bed and getting in and out of the house. The therapy gym has a kitchen to practice cooking, reaching in cabinets and loading dishwasher. The care staff and nursing staff were very pleasant,caring and responsive. All listened to what I had to say and responded accordingly. The room was spacious and it at had a wider door to accommodate my husband who visits me in a scooter. Food was on time and warm. Overall, I would highly recommend this facility.
review users
TakingAdvantageofSeniors
July 14, 2017
We had an awful experience with Manor Care Salmon Creek that just got worse. My 88 year old mother in law was at this facility in February of 2017. We had a very hard time reaching anyone by phone who could give us info or updates they whole time she was there. Please be careful of them telling you everything is covered. We feel like they stretched out her stay as long as her insurance coverage held out and after being told everything is covered we now have a surprise bill to pay. (Our bad for not recording the persons name who gave us this info months ago.) According to their admins. I should be happy that they are willing to cut her portion of the bill in half. Sorry. Not going to sign a paper giving up my rights just to cut an unjust bill in half. They even tried to guilt me into saying they needed to keep their doors open and the lights on. Despicable tactics.
review users
Visitor104495450
August 13, 2016
The staff at ManorCare Health Services was good. I had a private room that was very good, very clean, and big. It had nice facilities like physical therapy and lots of rooms where you can just relax or play games, but the food could be better. It had a fairly good variety of food, but they didn't want to make it too salty.
review users
davism12
August 27, 2012
Manor Care is the second assisted living facility my grandmother has been in, and my family is much happier with the care she is receiving there compared to our previous experience. The staff is very kind. When I needed to put some food in a refrigerator while I visited, the staff members were very welcoming and allowed me to use their break room refrigerator. They respect the privacy and hardship that comes along with moving into an assisted living facility. They also put on great events for the residents and their families - movies, musical performances, bingo nights, etc. The facility itself is very clean and the grounds are kept up nicely. The location is very quiet and out of the way. It is also located a few blocks away from a hospital and medical clinic, which is convenient. I should mention that some laundry was lost at one point. I understand that mistakes and those kinds of things can happen, however, and overall have been very satisfied.
review users
Chebcheb
May 15, 2012
When my aunt and I first arrived to visit my grandpa we were pleasantly surprised with the warm welcome we were offered. We were both very pleased with the service my grandpa received and we knew he had the very best care at this facility. He shared a room but it was bug and very clean. If we wanted a more private visit they had little living room style nooks you could sit and either watch tv or sit and talk. Over all the staff was very helpful and friendly. We were all pleased with Mano care.
review users
vantucky86
April 18, 2012
The place was very neat and tidy, and the staff were very friendly and helpful. The residents didn't seem unhappy at all, but my grandmother did not like the place very much. I asked her why, and she said that she just didn't fit it with the crowd. I later discovered that she was given the opportunity to participate in a wide variety of activities to subside her boredom, but she chose not to do any of them. So really, if she had given it a chance, she may have had a better stay. Overall, it's a clean cut place and they really do try their best,
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