Highgate at Vancouver was a smaller facility and more intimate as far as the setting. The staff was nice and the residents seemed to be having fun. There was some type of group gathering going on while I was touring, the people at the time were involved in it. They have places like an area with books, and they had a nice library there as well. The person who gave the tour was nice and he was very knowledgeable about senior care. He was able to answer questions before I even asked them, and he got along with my dad, so that was great. Their rooms were a little bit smaller than the other two places I toured, but they also had an open living and dining area, the same kitchen with a microwave, no stove, and a walk-in shower. So it has the same layout as the others.

WE have been associated with them for four years. They offer many activities for the residents that are top quality. The rooms are maintained at a high level of cleanliness. The staff is kind, courteous, and helpful. The common properties (inside and out) are clean, cheerful, and welcoming with decor that is appropriate for the season. They offer choices for each meal and are open to suggestion from the residents on ways to improve the dining experiences.

Staff and residents are all very nice and helpful. Steve is the best!

Every staff member is top notch. Any issues are quickly resolved. They make friends with the residents and get to know them personally. There is a feeling of caring. I do wish there were more activities and get acquainted functions. Also an activity room separate from the board room would be nice. L

Highgate is a good fit for the resident who is not looking to be super-active. Hence, it is a good place for our mother. They offer light exercise, decent meals, bingo, happy hour and a van ride every week. Other activities are offered that are suitable for those that need assisted living, which is a majority of the residents. The population is smaller than some large places who may offer many more activities for independent residents. I do wish there were more employees to serve meals. Sometimes the wait can be a bit long. But overall, we are happy with how content our mother is.

The staff is very attentive to the residents, and treats them with kindness and respect. The staff is very timely handling any concerns. We have placed a huge amount of trust in Highgate to care for our mom, and they are exceeding our expectations. They have made the transition for our mom so easy. She loves all of the activities! Can't say enough good things.....

We moved my mom here who is 94 and still quite independent. Our experience has been more than wonderful. The facility is very well appointed and the staff so welcoming and competent. The food is excellent with high quality ingredients and served by caring staff. The activities are great too and the atmosphere is very positive. My mom absolutely loves it and so do we!

I moved my mother here to be closer to my sisters and I. The staff at Highgate have all been helpful, caring and very understanding. I definitely recommend Highgate.

Mom is in the assisted living part of Highgate. We choose it because of the number of residents, its location and the overall feel and look of the facility. It's more homey and not such an institutional looking situation. The people who run it are very caring and there is a lot of young energy there. The staff makes it more personal by introducing me to a couple of residents and let them talk about their experience there, where they come from and they are very open about it. It isn't as though as a program presentation. I feel very comfortable visiting my mother. One thing that is important to me is that they are taking charge of her meds because sometimes her memory is not good enough that she's messing up on that. If someone needs extra care like my mother as there is a concern that she may fall and no one would really know it, she has a call button on her chain around her neck at all times and any time that she needs assistance or help, she pushes the button and they respond right away. That is big comfort to an elder person because they are worried that people aren't going to hear them when they need help and that is a relief. They are all very concerned and they always know where she is and what she's doing. It is an open door policy. You can come and go any time you want and the residents who are able to go around on their own, they come and go as they want. They have both independent living and assisted living. They have little apartments on the exterior part of the main building for independent living, they have assisted living that's more of apartments and then they have memory care. My mother is 93 years old and not too interested with activities, but there were a lot of success stories with people that have come in in wheelchairs and walker and because of being involved and actively exercising regularly and just getting out and about, they are no longer using those devices. They are much healthier. They have a nutritionist who works with them and the food is very nutritious. She hold open session and invites all the residents and families or whoever are interested to come in and talk about the menu. It is very informative and it is also a venue for the residents to speak up if they have something they don't really like in the food or the menu. The meals are balanced and they customize the meal to the needs of the person individually. They just seem to be overall happy there. You don't hear a lot of complaining.

Highgate Senior Living has independent, assisted, and mental care. They're very caring people. They know everybody and anybody that comes to their front door by name. I can't believe how they remember names. Very efficient and very prompt on calls that are made to them. Nursing staff is very, very good. Food is very good. Old building. Everyday, there's something different, and they have happy hours. They have entertainment that comes in once a week and they take their people to different places. Many varied activities.

Highgate is awesome. Everybody there is really good. They are good with my mother-in-law. She just loves it there. She has been there for three months now. She really likes her room. The facility is very clean. The staff all seems like they really care a lot. Because my mother-in-law has memory problem, she has to be taken a little more care of and the staff is great there. I would really recommend that place. Also my brother's wife had her father there and she really recommended Highgate to us.

We're very happy with Highgate. The staff was very accommodating. We're very pleased with them. They residents play cards, they go for bus tours and they have entertainment come in. The food is wonderful.