Overall the Living Waters facility was accommodating and provided an intimate environment for my grandparents. We liked that the facility was a smaller remodelled house instead of a more institutionalized building. The staff was polite and when we experienced problem staff - management responded quickly. Food was always sub-par but again since the overall facility was large - the kitchen and dining areas were close enough to talk with the cooks - which made the overall feeling comfortable. We were disappointed with the lack of daily activities - most residents watched television most of the time.