I have found the South Boston Health and Rehab staff to be helpful and courteous. They are all patient and compassionate. My husband's room is nice and has a view. The meals are typically quite good. The nursing home has a great activities department. All nursing homes are experiencing staff shortages, not just South Boston Health and Rehab. By understanding this is nationwide, hopefully families and residents will recognize that the need for patience and effective communication is necessary. The jobs of the CNA's and Nurses are not easy. In particular, the CNA has tasks that are the most difficult. Their duties are underappreciated. Be kind to your CNA and Nurse! They are the key to your loved one's comfort and care!

Actually took my relative directly to therapy after they had just been brought back to nursing home from the hospital for not being able to breath and at this point unable to walk. I told nurse this, but was either ignored or not heared. Told second nurse at therapy, then action taken to get patient back to their room. Excuse was that the nurses station should have informed therapy. Had to argue with nurses station to get patients medicines to them so as not to interrupt their treatment. Not updating the patient info as comes in. Was using old med list instead of new one. Not happy at all with this nursing home. Too much partying and joking around and not enough focus on patients.