My father is in Friendship Health and Rehab Center North. It's been good. The food is OK. The staff is very good and helpful. The place is all new and very nice. It's better than where we had him before. I like the staff and the layout and he has his own room. He has no roommate. Medicare pays for it all.

The staff at Friendship Health North Campus was friendly, answered our questions, and seemed to interact with residents very well. The facility was clean and their accommodations were pretty common as far as what a nursing home would be. The room sizes were a little bit bigger than where my mom was, but you still had two people per room. The only thing I didn't like was if you want to visit a resident, you cannot visit them in the room, I think it's for security reasons. However, they take them on trips to different places and sometimes just for sightseeing locally in the mountains or something like that. They have an activities director that has a pretty good activities calendar and group activities for them. They also have a courtyard. The facility was just well maintained.

Beautiful surroundings. Nice rooms. Call buttons that do not work. Lack of staff

My aunt was at Friendship Manor (Friendship Health & Living Community) for six weeks. She was there for rehab before she went into an assisted living place. The staff was really good, very helpful, and very friendly. When you ask them about something, they would get right on it. I didn't have any problems with them whatsoever. It was a nice, clean place. For institutional food, it wasn’t too bad.

Most of the staff at Friendship are very kind and compassionate. We are 100% satisfied and most of the people who work with my mom really seem to care about her. Her room is clean but small, and she has a little bit of difficulty with the roommate.

My aunt came to rehab after a fall. She was there for less than 10 days, developed an infection and they moved her to isolation and left her in this room not eating not drinking, pale as a ghost with grey eyes unable to converse with anyone, could not keep her eyes open to look at me when I talked to her. When I questioned the nurse, she stated that the doctor was aware of her situation, when I questioned about hooking her up to an IV because she wasn't drinking or eating they assured me that she was getting enough nutrition because they were giving her a 5 oz cup of water every two hours and she was eating which I know was a lie because I tried to give her water and she could not open her mouth or pick up her head to take a sip. (the nurse, by the way, was very curt and disrespectful in her response to me) however, I respected that the doctor knows what is going on but I wish I would have had the sense to call 911 right then. Two days later, they finally sent her to the hospital because her organs were shutting down. She was near death and all they did was keep here as long as they could for the money. Her clothes were stolen from an unpacked bag. (she wasn't there long enough to put clothes on because they would not put them on over her braces) DO NOT take someone you care about there.

My mom is in long term care with Alzheimers. When my mom was first admitted she could not talk, walk, respond etc. With the care and love she receives from staff and family, she has made remarkable improvements. NO ONE is ever going to take care of your loved ones like you yourself would. But they sure do try. I see patients being treated with kindness and respect. Perfect? No. But everyone is very kinds and loving. Thank you

Residents are left to lie, naked, in a puddle of their own urine for hours at a time. I was visiting a friend there and witnessed both he and his roommate were lying exposed, drugged, and soaked. It was appalling. On another visit, I noticed many of the residents were unable to feed themselves and their food remained on a table. No one fed them. The place is filthy. They have scented air fresheners in the halls to mask the smell. I couldn't wait to leave.

My mother-in-law is in Friendship Manor (Friendship Health and Rehab Center). We choose it because it is the one we find most helpful. We have a great experience. She is in a shared room, but it is adequate. The staff is very helpful to my mother-in-law. I have not eaten there, but the food looks all right, and my mother-in-law likes it. They have all kinds of stuff to do, but she is not able to do anything because she does rehab. She's doing fine there, and she is satisfied. It is a good place to live.

I had a very positive experience visiting this facility. All of the staff we very friendly and had a great, positive bedside manner. Most of the staff on the memory loss unit were very experienced in this type of care and know a lot about how to take care of their patients. The facility itself was very clean and free of clutter. The memory loss unit is a locked unit so that patients suffering memory loss could still get up and move about instead of being confined to a room. This facility seemed to be very well staffed with each patient getting individualized care. The patients that were up walking around always had someone at their side to ensure their safety. What realy sold me on this facility was that no memory loss patient was sedated or heavily medicated.

My grandmother lived at Friendship Manor for 3 years before she died. The facilities seemed clean enough, but the atmosphere was quite dreary. There was quite a sterile feel to the place, and the staff seemed quite detached. The staff members that I met seemed friendly, but no one seemed to really care or interact with the residents past the basic requirements of their job. There were scheduled activities for the residents to participate in, but no one seemed to be having a good time. The rooms were small and cramped, and the meals were bland and overcooked. No pets were allowed, and my grandmother had to give up her beloved pet and was quite depressed. I felt sad whenever I visited my grandmother, and wished that she lived in a happier place. I felt that Friendship Manor was not a place for seniors who still enjoyed life which made visiting feel more like a chore. The facility served its' purpose, but I believe more modern assisted living facilities do a better job at providing an enjoyable social atmosphere.