Brandon Oaks
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- 3804 Brandon Avenue, S.W., Roanoke, VA 24018
- (540) 776-2600
- 4.3 ( 11 reviews )
- Assisted Living, Independent Living, and Continuing Care Communities
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Description
Reviews
4.3
( 11 Reviews )
Mary
We liked Brandon Oaks. It was nice and clean. The people were friendly. The apartment were a good size. The food was real good.
34mozart
May 09, 2017
Always very cheerful, friendly and very helpful. In our process of planning to move in, we never heard the words "No, that won't work."
caleva
May 09, 2017
Caring and communicative, well maintained and welcoming.
A.J.001281
April 11, 2017
Brandon Oaks was a very attractive facility. Everything was kept up to date and well laid out. We were only there for a few hours, but for what I saw, it had a wonderful staff. The rooms were very small but very attractive, very clean, and very well maintained. They had well planned activities and beautiful workout facilities. The food was very good. They had very well-appointed facilities.
Marvin14
August 10, 2015
I visited Brandon Oaks Lifecare Retirement, and I am already on the waiting list. I chose this community because the staff there was really nice. They had got all levels of care. Everything about the community was top rated, especially the rooms. They also had a place you could order meals like in a restaurant anytime during the day. The food there was good as well. They had all kinds of activities everyday. They had a library and a swimming pool. There was even a bus that took the residents to some places. In general, I was satisfied with the community as well as the security and safety of the place.
inferiated
January 09, 2015
Lacking in patient safety and caring. You entrust your loved in their care and would expect the amount of money one spends the staff would be caring as if it were their loved one. Nurse and DON nonchalant attitude with care provided, after all its just a job for them. They seem uncaring towards residents. Numerous incidents with no resolution to prevent further incidence or injuries especially related to falls. Numerous incidence with alarms not being used properly.
Matt S.
December 17, 2014
The staff at this facility does an extremely poor job of communicating with family members. They do not return phone calls or emails. Their lack of professionalism has been extremely dissapointing given the way they sell themselves to seniors.
Visitor96208850
October 18, 2014
I like Brandon Oaks. It’s excellent, and it's very clean. I saw the dining room, and it is beautiful. They did a beautiful job as they could with what they have as far as the area.
rstr
October 29, 2012
Brandon Oaks is an excellent facility because I believe it offers lots of entertainment and activity for its residents, all located within the heart of the Roanoke area, making it a convenient location for both the residents and family and friends who would like to visit them. When I visited my friend who had been diagnosed with an untimely illness, she seemed to be in great spirits. Not only had she made several new friends at the Brandon Oaks facility, the staff also treated her courteously and with utmost respect. It genuinely makes me happy to see that my friend has adapted so well to such a dramatic change in her life, and I strongly believe that Brandon Oaks' quality of service helped make this difficult transition much easier for everyone. I am even considering, one day in the future when I need assistance in my life, to choose Brandon Oaks as the facility that I choose to stay in.
BuzzJohnBear
I found this living provider to be one of the nicer homes that I have found myself in. I went to visit a neighbor, and entered into a nice lobby, and was greeted by a person at the desk around the corner. They even had birds in the living room. I was there after dinner, but I saw that there was a schedule for many fun activities for the residents to partake in during the week (BINGO, Wii, special song shows, and ones that involved children). My neighbor had a roommate, but everyone seemed very happy and the care was beyond adequate and the place was quite staffed. I will certainly be looking into this for my parents when they need it.
RudolM3554g3
May 31, 2011
My grandmother was a resident at Brandon Oaks from 1989 until her death in 1991. It is my opinion that she received excellent care during her time at this assisted living facility. I remember visiting her on a regular basis and being pleased with the friendliness of the caregivers and staff, the cleanliness of her room and the facility at large, and the care taken to beautify the surroundings of the facility. My grandmother loved nature and the outdoors, and I remember being able to look outside the window of her first-floor room and see trees in bloom and an array of flowers for her to look at and enjoy, and how happy this made her. All, in all, I while I still miss my grandmother tremendously, I am thankful she was able to spend her last years at Brandon Oaks, where I know she received the loving care she needed and where the staff really cared about her as a individual.
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