In my experience with this company, they are about the average, run of the mill senior care company. Nothing in particular is bad and also nothing is anything to write home about. The caregivers themselves differ greatly as far as experience and tolerance as to what they are willing to do. For example, some caregivers will sit down and talk with you and play games and be great company with you. On the other hand, some will act as if they are afraid of you and they are quite stand-offish. Then, of course some are more courteous than others are. Some will go right into your fridge and help themselves to a drink and others you have to beg to even have a drink of water in your home. So it all varies greatly from person to person. I feel I almost got what I wanted, but it wasn't perfection. I feel the company could provide a few more pointers for the caregivers and just make sure each one is a good match for the senior they are working with just to keep things easy-flowing.