Overall care - service- customer care service and professionalism are very poor & substandard. Staff, employees/ manager provides poor services and care. They are NOT friendly & helpful

This facility is not as viewed on it's website. It is very outdated dark and could use many updates. The staff seem very nice but there aren't too many of them. I feel the folks here have had a bad deal dealt to them.

I have visited this facility several times over over many years. I have interacted with staff and residents. The facility is less than warm and inviting in color and design. The staff have not been properly trained to provide the necessary care for patients in mental health and medical emergencies. It is very costly to reside in programs like this and this facility does not come close to presenting as a "home away from home" environment that I would want for my relatives and friends.