Heritage Green Assisted Living and Memory Care
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- 200-201 Lillian Lane, Lynchburg, VA 24502
- (434) 509-0916
- 4.4 ( 32 reviews )
- Assisted Living and Memory Care
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Description
About This Community
Heritage Green of Lynchburg has apartments for Assisted Living and Memory Care. It is conveniently located at 200-201 Lillian Lane, in Lynchburg, VA.
Heritage Green was officially opened in 1999 as a community for assisted living and memory care residents. Heritage Green also provides short-term respite care for recovering seniors or to provide family caregivers a break—whether to tend to other family matters or go on vacation.
We strive to create a culture of support and compassion, through interactions with residents, staff and families that are consistently positive and respectful. We will challenge and inspire the best people, recognizing their importance to our residents and families. Through these efforts, residents can enjoy a longer period of independence and a greater sense of usefulness and purpose.
Reviews
4.4
( 32 Reviews )
William h2
October 13, 2022
Great facility with excellent staff. Very impressed.
Stone123
October 03, 2022
We are currently looking into placing my mother in law into an assisted living facility. We did a pop in tour to several facilities in the area and I will say I was very impressed with this facility. It was so clean and smelled very nice. We were very impressed and will be placing my mother in law at this facility by the end of the month. We were surprised that with even a pop in tour everything was so well kept and a CNA even did our tour because it was on the weekend and management was not there. The CNA took our information and before we could get home their admissions person was calling us. Everything so far has been easy and very organized.
2nd
June 02, 2022
We feel like Heritage Green has been a very positive move for our mom. Immediately when meeting Misty, first over the phone and then in person, we felt that she cared and was interested in our mom and her well-being. Kim, the director, has always been so pleasant and caring in our interactions with her. Mom’s room is very nice with her things from home. She enjoys all of the activities including basketball, bingo, noodle ball and outings when possible. She has made some friends. Other staff members have also been very kind and kid around with our mom which she loves. Again, we feel this has been the right move for our mom.
Ocie
May 31, 2022
From the minute we walked in and toured this facility with Misty, I was so impressed with the friendliness and pleasant atmosphere. Everyone is caring and makes you feel welcome. Great staff and team. They make it so much fun for the residents with all the daily activities, from exercising and games to celebrating every holiday and event. My mom has been well cared for and stays busy and has fun which is what we wanted for her. The food is excellent and they provide so many amenities from dr, medication administered, physical therapy, hairdresser, housekeeping and laundry.
Our family has been so relieved to know that our Mom is well taken care of enjoys herself with all the activities and enteraction with her own peers not sitting at home being lonely and depressed.
Thanks everyone.
Jennifer
January 18, 2022
Heritage Green Assisted Living and Memory Care was very nice. It was a smaller community, which I thought was a great benefit. We got to see the residents doing some activities together, and they all seemed very happy and involved, even with everything going on with COVID, so it looks like a very nice and welcoming community. Each room has a closet and an individual bathroom with your own shower and a shower chair. Each room has its own window, which is very nice. They do provide furniture if you don't want to bring your own, so I thought that was really cool as well.
They have private and shared rooms. The shared is obviously cheaper. You get a clean bed. They offer bingo and gospel hour. They do cookies that come around on a cart. They have milkshakes that come around. They have weekly trips around Lynchburg. They all get in a van, drive around Lynchburg, and see the site. When they go outside, they have a wonderful patio that looks gorgeous for when it's warmer out. I didn't try the food, but they showed us the menu. They also have a nice wine and cheese hour. It looks amazing. The facility is very easy to walk around and has no stairs or anything. It's very easy to find your way around.
Sue
October 02, 2021
I've been impressed with the Heritage Green Assisted Living and Memory Care. I feel like my aunt is getting good care. It's clean and the staff seems to be attentive. It's on par with other facilities. Their admissions lady is very personable. She's very genuine, as well as the administration.
They have lots of activities. Today, they were going on a van ride, and everyone was dressed in tie dye shirts. They also play bingo frequently, have wine and cheese parties on Tuesdays, and ice cream socials on Sunday. My aunt does not participate as much, and that's just because of her condition right now, but residents seemed content as they could be. Everybody is usually out and about and not confined to their rooms or anything. I see them in the lobby, in the dining room, and on the porch, so they're always visible.
thanksalotpeople
March 01, 2021
This place is horrible. Their patients were often left unattended in their rooms, and the staff had an attitude a lot.
My grandma was here for a few months, and this place left her alone to choke to death. She died of a choking incident, because of her Alzheimer’s and mental health issues. The staffing’s report contradicted the EMT’s report. They are not properly trained on how to handle mental health conditions!
Do not have your loved ones live here unless you want them to be alone, or suffer. I witnessed the staff would often leave patients alone in their wheelchairs in front of the TV.
Gran's Fam
Terrible, neglectful elderly care. To have my Gran fall so frequently, go to the ER for trying to get up and landing on her head, breaking it, and then seeing the rashes and skin infections from being left in a wet diaper has just broken us. Her mental health tanked after being shut in and left alone, not receiving the help, therapy, or even the food she needed. We found out they were not even doing food puree every meal because she can't have solids. Her weight drop was drastic. Doctor said there were many concerns with her state so we are not letting her back there. So many neglectful things that have brought her to what might be an early end, it's heartbreaking. And no, covid can't be to blame for negligence of this sort. I hate to leave this review but a few nice CNAs don't outweigh what is a glaring admin, staff, and moral quandary that is causing people their life.
Lynn Weringo Carroll
January 04, 2021
WARNING! WARNING! WARNING!
Please do not send anyone you love and care about to this facility!
My 84 year old mother had to call 911 to get someone to look after her last night.
She called for assistance to go to the bathroom and no one ever showed up!
On a previous occasion, a staff member who came to assist her after hours of waiting told my mother to "JUST PEE IN THE BED"
Neglect - plain and simple.
mbb2b
August 12, 2020
Wonderful assisted living and memory care offered! The staff is outstanding and goes over and beyond. My aunt and step-mom were there. One on memory care, one assisted living. Both buildings have wonderful staff. The activities dept offers many activities and events.
Laura
May 04, 2020
I was scouting a vacilitiy for an elderly friend with dementia. I would not have been able to get her settled into a better new home without the help and guidance of the staff at Heritage Green. The coronavirus had just begun to affect our area. Time was of the essence. They have been saviors and are most certainly angels. My friend is safe, healthy, and having a good time at college!!
CQ
March 19, 2020
I would definitely consider Heritage Green. The only thing was the money, but everything else looked really good. The staff seemed very caring and many had been there for a while. They do a really good job of caring for the residents. The apartments looked nice and accommodating. It would've been a good place for my folks in many ways. It's a good location, and there were woods around them, so it looked pretty. I liked it.
Linda Cocke
May 15, 2019
We knew right away this would be a safe and caring environment for our mother. Our concerns were less stressful just knowing that our mother was well taken care of each day… The staff is amazing and appreciated greatly. I cannot stress enough the attention to all details and questions myself and my siblings had when we were considering a place for our mother. We had absolutely everything we needed to make a decision on mom's care. We left our first meeting with Heritage Green personnel with feelings of trust and satisfaction, and this feeling has continued to this day!
Ed
May 31, 2018
The quality of service my mother has received at Heritage Green has been wonderful. The staff is caring and understanding of the challenges that face all the residents. I would like to acknowledge and give special thanks to Coco and Jennifer.
Anonymous
April 18, 2018
The quality of care my mother has received for her 3 months she has been at Heritage Green has been positive. Knowing there is a safe and loving place that can provide for her what she needs through her journey of this horrible disease. It gives our family peace of mind and we are grateful.
Judy
Clean, well maintained facility. Loving, caring staff and nurses. Residents are kept active with activities and van rides. Good food.
Gail
March 20, 2018
They take great care of our Mom. She is always clean and so is her room, and the facility as a whole! They go beyond to try to get her involved in activities and see that she has as much quality of life as she chooses.
Howard
February 23, 2018
Heritage Green has been an excellent resource for my mother and my aunt for the last four years. The activities, the food and the attention to my family's needs have been the best. Heritage Green keeps me well informed and I have confidence with staff.
Dr. Hodges
February 15, 2018
The staff is friendly, professional, and very helpful. They always greet me with a smile.
Judy
We liked Heritage Green a lot. We chose it for my mother and she liked it. The staff was terrific. They catered to her all day, and they did a super job showing us the place. When we were there they were setting dinner and everything looked great. They were entertaining the residents when we were there.
Superstore
February 21, 2017
Light and bright facilities that I'm sure makes its residents feel at home.
Crystal605380
January 16, 2017
Heritage Green was very nice. The staff seemed to be very capable. The apartments were clean and spacious. They offered three meals a day. It's about 15 minutes from our house and reasonably priced. I would be moving my father there next week.
Paula622846
November 20, 2016
I really liked Heritage Green as well, but it was not just a better fit for my grandmother. They were really good. I liked the facility; everybody was very nice, and the grounds were nice too.
Michael184472
July 11, 2016
Heritage Green was nice but only had studio apartments without a separate bedroom, so they didn’t have the amenities that we were looking for. The staff was really friendly and nice. My rating of 3 stars can me misinterpreted because it didn't satisfy some of the things that we were looking for, not because it's deficient in any way. The location and many things about Heritage Green were very appealing.
SharonUNRZH
May 21, 2016
Heritage Green was a nice, small place. It was too expensive for my parents. The rooms were nice, medium sized, and had a nice bathroom in there with a seat and handles built into the wall where they could sit and take a shower. I liked that the bathroom was accessible. The closet was huge, and you can get a chest drawer, or one or two beds in the bedroom. I didn't like the physical therapy room that much because it was kind of small. There should be more rooms for activities because I think they do everything in the dining area. They had a movie theater room with a big-screen TV. I was expecting it to be a little bigger considering the prices.
Anonymous Visitor13
February 26, 2016
Heritage Green is very clean, smells nice, and very modern looking; not like some old place. It has two different buildings; one is the memory building for people with Alzheimer’s, and then it has another building that is more assisted-living. I was impressed. They have a movie room where people can come in to sit down; so it’s probably got end-seats where you can watch movies on a big screen. In fact the one thing that I was so impressed about it was they want as many families to come by, and they said that you can visit 24-hours a day. So it’s not just open in the day time, and if you choose to come by at night. If that’s what your family wants or if they’re one that sleeps in the day, and stays awake at night; then you can do that. I thought it would be like a nursing home where people were in bed and there’s a sense of smell around the place, but it’s not. This is for assisted-living or it’s for people who can actually pretty much move around themselves. So you can’t be bedridden, and that’s the only downfall for us.
Linda R.1
January 13, 2016
We visited Heritage Green for my mother-in-law. It was OK, but the room was too small for what they charged. The services seemed to be the same as other places but a little bit higher priced.
Visitor113230050
September 30, 2015
Heritage Green is wonderful and they had been very helpful. The place is nice and everything is great. My mother has been there about two-and-a-half weeks now and she is just not happy. But it’s not the Heritage Green. They are wonderful and I have not one bad thing to say about it. But she is just not adjusting well. I thought she would like the activities and be around people. She hasn’t been outside since she has been there.
They have a lovely porch. They have trips to a restaurant at lunch time and I can see where she wouldn’t want to go. They’ll sometimes take them to dollar stores just to get out.
The place itself is very nice and clean. The dining room had a linen table cloth. The staff is very friendly and competent. Anytime I call they would call me back. They had been great. The rooms were adequate, neat, clean and nice.
Anonymous110353950
July 04, 2015
I think Heritage Green Assisted Living and Memory Care provided the higher quality of care for assisted living. One of the main drawbacks to me was that they only had rooms with bathrooms. It was not apartment living. The staff was very courteous, professional, and caring. They treated the residents like family. The rooms were spacious. They had a high quality memory unit.
Visitor103950850
June 25, 2015
The staff in Heritage Green was really nice during my visit there. They told me everything I needed to know. They had good communication with the residents, and they were very friendly too. Some of the rooms we saw were smaller than the others. Some rooms were shared with two people. However, the private rooms were really nice and spacious.
Linda105409350
April 24, 2015
I liked Heritage Green a lot. They were very friendly and seemed to be a very caring facility. The staff seemed to be totally interested in their clients. The apartments were wonderful. Other people may be looking for other things, but for my mother, I liked it, and it would be an appropriate place for her, if she would go.
CWEandMWE
January 19, 2015
After observing a change in personality where my Mother was not participating, skipping meals, and not feeling well much of the time we felt a move was necessary to hopefully break the cycle. Moving to Heritage Green’s one-floor facility with a smaller community has proven to be beneficial as she is receiving more personalized attention. Staff members encourage participation and the medical team responds efficiently to questions and concerns. The overall cheerfulness and happy feel of the facility is welcoming to Mom and makes her feel proud of her home.
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