cant put into words how disgusted my whole family and myself are with 90% of the so-called "nurses" and other staff members who work at Front Royal. Rude, unprofessional, and lack of compassion for the vulnerable people who need them the most. My loved one had a stroke, ended up there for 2 months, the entire duration of their stay was during Covid-19 so in person visiting was prohibited, which was understandable. I wish I would have taken my loved one more seriously when they begged us to get them out of there. I dont understand, if you do not want to take care of vulnerable people the way they need you to, then why are you there putting my loved ones life in danger?! Sores, mental trauma, loss of belongings, not bathing/changing clothes for days, not using sterile procedures or giving any medication info on discharge order. if you can send your loved one ANYWHERE ELSE, do so without hesitation, DO. NOT. TRUST. THESE. PEOPLE.

The food at Heritage Hall Front Royal is terrible. It's overcrowded, it's not very clean, and the staff is overloaded and overworked. I didn't see much in the way of amenities other than them rowing them out on the front porch so the staff could smoke.