We were told that our father would be moved in 3 days to their new rooms. After 3 weeks he was still in the old room. He said the food was terrible. He lost 10 pounds in the 3 weeks he was there. We were told they also bring around snacks 3 times a day besides the meals. He never received a snack. We had family members visit him every day. On the days I went his food was very cold and I had to have them warm it up. We would call to ask them to have him ready to go on an outing, but when we arrived to pick him up there was no one at the desk to check him out. They had not given him any breakfast as asked. They promised a lot but never delivered. They were only concerned with getting the money. We were VERY unhappy with the center.