Our doctor recommended Accolade for my husband. We probably had them for a year, off and on, and we only had one problem in all the time we had them. We had one physical therapist when we first started that I didn't feel was doing his job. So I called and told them what was going on and that I wanted a new physical therapist. The next session I had a new one. Except for that one, they had been fabulous. My husband had a massive stroke and it impaired his speech. We had a speech therapist that helped us. My husband couldn't talk then but now he can. I just can't say enough about that speech therapist. The nurse was also wonderful. She gave him vitamin B12 shots, checked all of his vital signs, talked to him about what's going on with him, etc. We had the same basic people ever since we started with them. They're excellent. They loved my husband. They're also very understanding of my circumstances and very helpful even to me not just to him.