This facility blew my mind away the care was amazing I was told I would walk in 4 weeks and I walked in 3 weeks I would recommend this to my next loved one and anyone who wishes to have a fast recovery

My family member was there for 1 month. Bad experience. Seven days amount of clothing were dropped off and it took 10 days for someone to find them. She was in a hospital gown for those first 10 days. On our first visit , were told we could see our relative thru the window. When we arrived, I called and was told by staff to go to the window of room 509. I was like really there are no room numbers on the outside windows. We made a total of 4 calls and after 20 minutes we finally found our relative. When our relative was discharged this past Saturday I was instructed to pick a time and they would be ready. We called when we arrived. Well after a 30 minute wait. We called back, the person who answered stated oh I didn't know they had taken her up front. Finally she came out. In her nightgown and not cleaned. Food on her clothing. Clothes thrown in a bag with an open bottle of a liquid substance that spilled in the bag. Not all clothes were returned and had no shoes on. I was very upset. I made a complaint to the gentleman that was in charge.

My 90 year old mother has been there since the facility opened; she was one of the first to be a resident. The facility and rooms are beautiful. My mom is very demanding and the most of the staff is is very sweet and tolerate of her. Their patience of the most of the staff are beyond measure. I would rate them higher if all can be like most. All the activities are well organized and a lot of fun. My mom is very happy there...she does wish her breakfast would be sent hot. Lunch and dinner are good. The Administrators have turned over a few times but all have been absolutely wonderful and involved with the residence. Which is very different from other facilities my mom has been to.

My mother has dementia and stage 4 stomach and liver cancer. We were told she needed rehabilitation the facility rep went to hospital and evaluated her stated to me they had trained nurses in ostomy care and were trained in encouraging dementia patients. She was there only 2 days and I had a situation where we went in the evening around 5 pm found my mother with bile from bag on her skin and on bed I was told well this morning your mom was misbehaving so we left it and it isn't her bath day. I stayed bathed her and made them change bed, I recorded whole issue and they did nothing to staff and even though they told me those two nurses would no longer care for her when I went back 4th day same nurses. Long story short I took her out of there after only 7 days there and my mother ended up in hospital with bruises on back side and shoulder and totally dehydrated. Please don't ever take your loved ones there it was a horrible experience, no one showed any empathy for how she was treated.