Mesa Vista Health Center
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- 5756 N Knoll, San Antonio, TX 78240
- (210) 321-5200
- 3.8 ( 8 reviews )
- Nursing Homes and Memory Care
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Description
Reviews
3.8
( 8 Reviews )
DR
June 19, 2021
Everything was wonderful at Mesa Vista Inn Health Center. My mother-in-law stayed there for a short time, but I never saw it. They were not allowing visitors in. She was admitted without me going in, but I had a very good communication with them. I had her in there for respite care. I think that my mother-in-law got lots of rest there. I never saw the inside. I was not allowed inside the building, but the exterior was very nice. It looked like the residents were happy. The way the visitors were communicating with the residents was through their window. When I was sitting on the patio, I could see that there was a family visiting with their loved one through the window. They were just taking all precautions because of the COVID. She shared a room, but I chose that option for her.
Aftermath of death
March 30, 2020
I placed my mother into this facility for care after a lengthy hospital stay.
According to teh nurses daily reports she was doing well.
Then came the 4 AM phone call.
A nurse very flatly without compassion or for thought announced your mother just died.
She then proceeded to bombard with with questions.
I asked her if she could give me a moment to collect my thoughts.
She responmded, "if this is too much I can call you back".
Her attitude worened the fact that my mother had just passed.
I reflected that I made a error leaving my mother under the care of such an uncaring staff.
I asked for a final bill.
I paid the final bill.
Then they came back asking for payment for the day of her death.
These are facts.
Form your own opinion.
MGarcia
February 03, 2019
Very caring and understanding nursing staff they have been wonderful to my mom.
Phoenix345037
September 30, 2016
Everything was nice at Mesa Vista Inn. I liked the atmosphere, and I would recommend this place. The staff was nice.
Cynthia564576
July 01, 2016
We put my dad in Mesa Vista (Mesa Vista Inn Health Center). It is great and clean. They’re very informative and very friendly. They keep him busy, like today they’re going to have a barbecue for the fathers for Father’s Day. They also have bingo and things like that.
Lori45
July 28, 2015
My father was at Mesa Vista Inn Health Center for rehab. It was very nice, friendly, and updated. The staff was very good. The rooms were plain, but they were clean.
cocopuff5494
January 15, 2015
My mother has been at Mesa Vista since 2011. It was a nice enviroment, employees friendly and there cared about the
residents. Now its going down hill can't seem keep good workers, food is lousy and seems that the first shift does not look after the residents. They leave them in their urine soaked clothes. We were told that the state made them remove the alert bed pad. Since then my mom has fallen several times and has had a dislocated elbow. I could go on and on. Things need to improve at Mesa Vista...
Visitor69781750
September 08, 2014
My mother is in Mesa Vista Inn Health Center. I chose this facility among others because it is big. It is an older facility but it has good people. My mother has a nice room there. They don't have many activities but they do have bingo and trips. However, the food quality is poor. Other than that, it is an alright facility.
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