My father was here for a little under a month. We had multiple issues. Within the first few days he was rushed to the emergency room for a blood sugar of 564 due to not having the correct insulin regimen. The hospital had made an error in his paperwork so I marked out the meds that were not correct and put a check mark on the ones that were. I also discussed all this with the charge nurse and gave her a list of the medications before he went into the hospital. Upon admission I let them know he had been aspirating and this was a new issue. The next day he had a fall in the restroom and he said no one picked him up for an hour. A few days later, he choked and they performed the Heimlich maneuver. When he was moved to a Medicaid bed they put him in a room with a man that would scream and yell all night and day. After I requested a move so he could get sleep, they put him in a room with a broken bed, no trashcan, and his belongings were in the first two rooms. I know they were in the other rooms because I was told by a nurse to go look since she was too busy. I had to find all his belongings and move them into the new room. Staff takes zero accountability. The nurses change every week. It’s hard to get phone calls returned. Full of broken promises. I’ve given up on trying to get back his missing clothes. Don’t let the shiny fancy building fool you.

I chose Senior Care Of San Angelo for my brother because that was the only place that had an opening. The room looked like a shared hospital room with a curtain that separates the two beds. There is a bath with a sink but no shower. They were completely understaffed and bringing in substitute nursing staff, not direct employees of Senior Care. The food was terrible. Even after they were given instructions that my brother's food needs to be pureed, they would still not bring it pureed. They need to have a regular hired staff and need to be fully staffed. They don't have enough people there, but the place was basically clean.