New Haven of Wylie

  • 800 West Brown St, Wylie, TX 75098
  • (214) 242-6982
  • 2.8 ( 2 reviews )
  • Assisted Living and Memory Care

Related Costs

Description

About This Community

Are you looking for a new home where you’ll feel safe, supported, and engaged in wonderful new activities and friendships? Are you hoping to maintain as much independence as possible even if you could use assistance with basic daily activities?

That’s what assisted living at New Haven at Wylie is all about.

When an accident or surgery leaves you in need of a place to recover comfortably, with responsive and compassionate assistance, you need an environment that offers complete support. Are you concerned about finding high-quality care once you’re released from the hospital, whether your situation is temporary or long-term?

Our senior care communities are small, intimate, and personalized—we take great pride in customizing our care to your unique needs. And we’re committed to creating a place where you’ll have a full, rich life among family and friends.

Life here at New Haven is comfortable, designed for your convenience, and full of social interaction and fun. Learn more about . . .

  • Our unique building design
  • The amenities we offer
  • The delicious meals prepared daily by our chef
  • Our daily life and activities
  • The latest news

We can offer as much or as little assistance as you need in your daily routine. For example, we can help you with . . .

  • Shopping, errands, and transportation
  • Housekeeping
  • Dressing and bathing
  • Medication and health management

All suites are private. Each includes a bedroom and bathroom, so residents don’t have to share personal space with a stranger. Assisted living suites—for those who are not part of our memory care program—also include a kitchenette. Many of your daily wants and needs are built right into the plan here at New Haven. Our friendly, compassionate staff are here around the clock to provide you whatever you need.

Our standard amenities include . . .

  • Three delicious chef-prepared meals every day
  • An in-house beauty salon
  • Sunrooms, a gazebo, and a patio for relaxing
  • Basic cable and Wi-Fi
  • Full housekeeping services, including personalized laundry and linen service
  • Transportation for shopping, church, doctor visits, and errands
  • Utilities and private suite maintenance
  • A common area with a big-screen TV

Thank you for your interest at New Haven of Wylie. Please give us a call to schedule a free tour.

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Reviews

2.8 ( 2 Reviews )
review users
texasrocks
August 03, 2021
My loved one was at New Haven for 2.5 years.New management came in early June. Since that time, meds are not being ordered, meals are late, and staff don't answer call buttons. Cleaning supplies aren't being ordered. Residents and staff are unhappy. Some staff have walked out because they got tired of verbal harassment. Corporate doesn't step in and address the issue which is New management.
review users
Concerned loved one2
August 01, 2021
I have been really hesitant to write a review but feel like it is necessary. First off the rooms are a little small but very nice, the building is beautiful.. But the quality of this place has gone way down. This place is under new administration and it shows. The administrator is short at times rude and just not nice to the staff. When in visiting my loved one the staff are like robots they appear to be walking on eggshells with everything that they do. I overheard the new administrator Michelle yelling at a staff member "it does not take that long to wash dishes!" The way I have overheard her speak to the staff is very demeaning. It used to be such a happy place and I loved my loved one being there. I have to be honest that I am at this time shopping around. This building continues to lose very good people. The activity director that all of the residents absolutely loved apparently walk out along with some of the other caregivers. The state has been in this building multiple times since new administration. The residents does not appear to be happy. Management is not out talking and greeting with them from what I've seen. I am very disappointed in the corporate leadership. This has to be about more than money. Hope things changes or we will move indefinitely. All I will say is buyer beware.

Other Living Options

  • assisted-living Assisted Living
  • independent-living Independent Living
  • nursing-homes Nursing Homes
  • ccrc CCRCs
  • memory-care Memory Care
  • adult-day-care Adult Day Care
  • in-home-care In-Home Care