Clayton Oaks Living
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- 21175 SW Freeway, Richmond, TX 77469
- (281) 341-6200
- 4.2 ( 14 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
All of us at Clayton Oaks, including the management team, staff and residents, are happy you are interested in making Clayton Oaks Living your new home. Our Motto is "Outstanding Care, Extraordinary Living". All of us here truly believe in bettering the lives of our Residents and their families by providing an unrivaled experience. Our friendly community is a welcoming place full of fun-filled activities, delicious food and happy people. We have a wide range of amenities that are designed to change your life and allow you to relax and enjoy each day to the fullest. We consider every individual's needs and desires and our goal is to exceed your expectations each and every day.
Reviews
4.2
( 14 Reviews )
Kim
February 09, 2022
The Clayton Oaks Living place was very nice. The individual that took me around was very informative to me and showed me different things they have there. It was very pleasant. The staff members were nice. I wish the closet was a little bit more, but the rooms were nice. It was a great place. I have no complaints and no negativity about it. The dining area was nice, kind of restaurant style. They were doing something, they were playing bingo when I went through there. Overall, it's a good location and I liked the cleanliness.
Timothy
My mother is moving into Clayton Oaks Living. It's convenient. I think it's the perfect fit for my mother, and it's conveniently located near my residence. The staff is very nice, very cooperative, and very helpful. I think that they really care, and they're very well organized. The landscape is very nice. The interior of the building is very nice. I like the amenities that they have for the residents. It's a four-star organization, I really like it. They have crafting, they have activities for the residents, they have a movie theater indoors, and a very nice dining area.
ReviewerFC030621C
March 18, 2021
We chose Clayton Oaks for my mother. At this point in time, she has been unable or minimally able to do any of the activities. Initially she was quarantined, and then her mobility is a real challenge. So far, I'm not aware that she has participated in any of the activities. I'm hoping that in another three-to-four weeks she is a little more confident, maybe her mobility is improved, and she is able to do some of those things. About all I can tell she's done is to go down to the library and look at some books. She has been a very ardent reader, and really that's about it. She hasn't had dinner, lunch, or breakfast in the eating area. She may have been to the bistro, but that probably was just on day one when they were waiting to get her room ready, having things delivered, and the like. The staff has been good. I don't have any complaints at this point. It's been good. The nursing director has been attentive, and I think they've done an above average or more than acceptable job so far.
Peggy Brown
March 15, 2021
I moved my mom to Clayton Oaks 4 months ago. Despite all the hardships of the pandemic, my mom has gotten outstanding care. Everyone on the staff is so friendly and helpful. If there is ever a concern that I have about my mom, it is addressed immediately which is greatly appreciated.
My mom loves the food and enjoys the activities which keep her busy during the day.
I like that Clayton Oaks is relatively small. It is easy for my mom to get around from one area to another and it is easier for everyone to get to know each other.
So thankful for all the care and attention my mom receives at Clayton Oaks.
ViGeorge
October 04, 2020
We seriously regret putting our father here. It may look nice, but your parent will not get good care. We thought this would be a safe place, but the staff is untrained, unsympathetic, and constantly changing. The call system does not work properly. My Dad would keep pushing his button and wait for an hour for someone to come help him. They allow untrained caregivers to administer medicine, and there are many medication errors! In Memory Care, residents are left lying in bed in dirty clothes and diapers. Many residents have fallen and broken bones. Cameras in the room witnessed the neglect. Clayton Oaks had a serious COVID outbreak and at least nine residents tested positive, and many staff members. I would never recommend this place to anyone. It is a tough decision you are making, don't make the wrong one. Your parents deserve better.
Deanna
May 06, 2019
Clayton Oaks Living had assisted living and memory care. It's excellent, but it's a little larger and my mother was very confused at that time. I felt she'd get lost more. They had numerous enclosed outdoor areas, that the residents could go out in. They were pet friendly. It's a beautiful facility with a patio and an actual dog park. The food was excellent. I had a friend who lived there for a while. They had a lot of activities, a fantastic auditorium with little plays, and they had a lot of entertainment. I would highly recommend it.
David Barta
March 06, 2018
Don’t let the beautiful facade of the building fool you! For inside it’s walls you will find the rot of greed and the stench of apathetic management from the director’s office. Specifically, Raymond’s management of the Med Techs and their extremely high turnover rate for these positions are a life and death issue that he will talk in circles about for hours while our family members suffer immensely. Instead of hiring experienced Med Techs, the person emptying the trash this week may very well be administering life saving medications to to your loved one next week. Of course these inexperienced housekeepers (”med techs”) are going to make serious mistakes that will affect the health your love one. ZERO STARS even though I had to give them one to be able to post this message! BE AWARE!
Marti Taylor
December 30, 2017
It is the most difficult decision in life when you realize that your parent needs more care than you can provide. My sister and I visited EVERY memory care facility in Sugarland. I am a health care professional and still walked out of every one of these facilities crying. The smells, the lack of cleanliness and empathy tore me apart. We were incredibly fortunate to find Clayton Oaks. They care for our mother, stimulate her menatally and the from the caregivers up into the administration have become loving members of our family. They provide human love and compassion. I visit my mother daily and never walk into this facility feeling depressed. My mother has developed so many new friendships. And I have truly fallen in love with the other residents as well as the staff. - Marti Taylor. Sugarland
Michele Dawn M
August 28, 2017
The new life activities manager, Diane, is absolutely fantastic!!! She's only been there several months, and has already put on a costumed & set decorated play in their beautiful theater, tead by the residents, complete wirh a live Toto dog & piano music!!
She coordinated a dog show in the beautiful courtyard area, puts on monthly theme driven family invited dinners, complete with the servers in costumes & decorations from Mexico, Hawaii, US Patriotic, etc. Her Football Father's Day interactive event was a big hit. She offers some very interesting and different activities for the residents, along with the usual ones. She has really classed up Clayton Oaks with her wonderful ideas and frequently changed decorations throughout the facility. Morale of the residents has been boosted along with the staffs' largely because of her efforts & bubbly personality. Residents and family members love Diane because she is available, and truly cares about them and how she can make their lives at Clayton Oaks interesting, active and happy!
Ellen
July 17, 2017
We went to Clayton Oaks Living, but we did not like it. A lady met us at the door who was a resident, and we were like, "Hi! How are you?" and she kept saying, "I had been here too long. I had been here too long." We did not see anyone except her. It was concerning. The price was much higher. I spoke to the staff and took a tour, but I just did not care for the facility because everyone was in their room. The facility was great, but the residents weren't out of the room. I did not want my mom to be there because I felt that it was like a jail. The only resident that we saw was the one who was trying to get out. It did not matter how nice the facility was, but if the people that were there were not similar to my mom, I would not leave her there. We saw a one-bedroom unit, and it was fine. We saw the main hall and the courtyard where they could go outside, but I did not see any people there other than the staff.
Anne351883
February 07, 2017
My husband is in the memory care of Clayton Oaks, and he's doing well there. They're doing a good job. It's absolutely topnotch. He has his own room; they have 25 rooms for memory care and a large assisted living of about 100. They're very family oriented, they have a family dinner once a month, and they have a wonderful chef. The owner comes often, checks on things, and talks to the residents.
Anna345512
June 10, 2016
We placed my mother-in-law in Clayton Oaks a little over a month ago. They have more space than most of the places we saw and have three courtyards, an activity room, an arts and crafts room, and a huge theater. Their dining room is nice. They have a family dinner once a month that residents can invite all of their family to dine with them. They had one last night with Mexican food, like a Mexican fiesta night. They allow us to eat there anytime we want to eat there. The food is very good. They have a very simple menu that they can order off every day, but they also have daily specials.
ShirleyNGMKW
May 10, 2016
Clayton Oaks is very nice and well done because it’s been only open for a year. This is the only community that I would give 5 stars. Everything is new, and they have assisted living and memory care. The food is very good, and they have a beautiful dining room, like a five-star hotel. It is very nice. The rooms are fine and all decorated beautifully by designers, so naturally they all look great.
JHO
December 29, 2015
Clayton Oaks is absolutely gorgeous! It is brand new. You walk in and there’s a huge fireplace, and everything is just beautiful. I was very, very impressed with the place. The staff had an excellent work attitude.
I visited for about an hour and walked around. They have a huge movie theater where they show old movies and where residents can put on plays. There’s a workout gym and a bistro area that’s stocked with yogurt, fruit, popcorn, coffee, and all kinds of drinks 24 hours a day. They have a laundry facility where you can pay to get your laundry done or do your own. They have a little dog area where you can take your pet out for a walk in a small park. They had huge crossword puzzles on the walls that the residents can solve.
They have wine and beer in the dining hall. They don’t sell the alcohol, but if you want a glass of wine or a beer before dinner, it’s allowed. They have chefs who cook the meals, and you can choose what you want to eat from a menu.
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