I liked the Isle at Watercrest - Mansfield. My sister went with me. It's really clean and kept up. The rooms are very nice and spacious. They had a Jack and Jill room. So, because it is memory care I heard the patients get mixed up with their personal items. So, I wish each person would have their own bathroom, instead of sharing, but the rooms are nice. They have memory games where they play with someone. It was upscale. They just had it redone as well. So, they have wood floorings, instead of carpet. They would change it all out to wood floors, which gives it a cleaner look. The person who showed us around, was very informative about everything, and all our questions were answered. I just thought the price was too much, it was $5000 plus care. They called it customized care.

The tour at Isle at Watercrest - Mansfield was really good, and that's why we're choosing it. All of the people there seemed very alert and engaged in what they were doing. Some were doing art, crafts, and music. Some were playing bingo. The staff members were nice and attentive. The facility was very upscale and elegant.

My relative and I toured Isle at Watercrest Mansfield and from the time we stepped in, they were very hospitable and very informative. They provided us with a lot of detailed information to help guide us on our search in what to look for and the type of documents that we need to have in place before placing my mother. So that was very, very helpful. That's when we learned that we didn't have certain things in order. They provided us with an activity listing as to what their daily and weekly programs are. It was laid out and a nice program, but I don't know if I can say it was suited for my mother in her condition. They have many activities and different things like TV time, but for my mother's condition, not so much. I don't think it would have suited her. She has dementia, so she'll probably need a little bit more oversee than just being placed in the area. The invaluable information that was shared with us was top-level. When we went in, we were greeted. Even when one didn't have a mask, they provided it for us. And the lady that took us around was prompt and patient. Location-wise, unless you've been there before, it's easy to get confused because they have two facilities, and we had a little difficulty realizing which entry to go in. Part of the information that was provided was something about memory care. They spoke to us about how they watch over their patients and how each one is evaluated differently for the type of care that they would need. They showed us the security door, so even if they got up and run, they can't get through the door.

Isle at Watercrest looked newer and the colors were nice and calming. The rooms and the way it's designed were nice. It's just a very positive environment. I think they have basic activities, like exercise, arts, and gardening. They have an outside area, which is very, very important for memory care residents to have a place to go and sit during the day. The staff was very positive interacting with the residents and seemed to keep up with what they're doing. They were one of the best ones we saw.

Everything about Isle at Watercrest - Mansfield was fine, but it's in a little older area. The staff member will help us with getting Veterans aide. The room was enough for one person. The dining area was clean and presentable. The staff was good, helpful, and friendly. They have an outdoor living area, but you have to cross over an area of a parking lot to get to it and that wouldn't be safe for my dad. They provide activities for the residents. The staff has been there for a long time. However, the price was too much.

I visited Isle at Watercrest in Mansfield and it was impressive. They have different levels of care, and the staff I met was really nice. However, it wasn't as convenient for us, because it's a little more out of the way and wasn't quite as cost-effective. It's a nice community overall, and I also like their activities. They don't have an all-inclusive price, but levels of care instead. It's a plus that they have skilled nursing inside the community. So if you need increased care you can get it from the same place. I didn't find other places like that except in this community. Mario, the staff member, was great. He was the sales person. I have met him before. He knows the people and he's very nice. He's a big plus as far as I'm concerned, because he watches over some things and is easy to work with.

Isle at Watercrest was excellent, but the price was just too much. The rooms were good. We did see Bingo happening. The dining area was kind of dark. Overall, it was clean and well maintained.

While this facility looks modern and well-kept, what is important is how the residents are cared for. My mom has been in memory care for over a year at this facility. She is having difficulty dressing and performing daily hygiene, but there is no assistance with this. The food is below average, and she is loosing interest in food. Previously there was an activity director and they had weekly outings; since the facility changed ownership, this director was fired and a new director posts daily activities, but these are seldom supervised, and outings are rare. The staff has been reduced and has difficulty in keeping up with the number of residents-the most severe cases get the attention. Are there other facilities in this area with better resident care?